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DriveTime Car Sales - Lexington Reviews 44

TrustScore 4.5 out of 5

4.7

1029 E New Circle Rd, 40505 Lexington, KY, US


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See what reviewers are saying

Rated 5 out of 5 stars

So we purchased a vehicle then had second thoughts because of somethings that happened while looking at the vehicle then a check engine light came on. We were within the 5 day period so we were able t... See more

Rated 5 out of 5 stars

I recommend checking out DriveTime if you are looking for a very professional team who actually care about your experience and satisfaction!! AA+++ I worked directly with Evan and Emily and they... See more

Rated 5 out of 5 stars

I had a very positive experience buying my car here. Evan Osborne was professional, patient, and transparent throughout the entire process. He answered all my questions, was friendly, knowledgeable an... See more

Company replied

Rated 5 out of 5 stars

Amy Nalle and the staff at Lexington, KY are GREAT to work with! They provided us with all the info we needed to purchase a fabulous new vehicle in record breaking time! This company and their employ... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Lexington

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 1029 E New Circle Rd, 40505, Lexington, KY, United States

  • 18594076155
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4.7

Excellent

TrustScore 4.5 out of 5

44 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

All taken care of.

So we purchased a vehicle then had second thoughts because of somethings that happened while looking at the vehicle then a check engine light came on. We were within the 5 day period so we were able to return the vehicle at our local drivetime and found our perfect vehicle there. Drivetime swapped us out and we were on our way. The Staff at the Lexington Ky store were wonderful. Thank you Drivetime Lexington!

28 April 2026
Rated 5 out of 5 stars

Caleb was very helpful

Caleb was very helpful, went over all the paperwork and made sure we understood everything

25 March 2026
Unprompted review
DriveTime Car Sales - Lexington logo

Reply from DriveTime Car Sales - Lexington

Thank you so much for your kind words, Priscilla . We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Perfect

From beginning to end Fred made everything easy!!! The application was easy! The test drives were enjoyable! I set my budget found the cars I wanted to look at set up the appointment the same day and drove on in my new car within an hour of arrival!!!And he gave me all the information I asked for and explained everything in detail!!! He was so pleasant to work with! I'm recommending Drive time and Fred to everyone I know looking for a new vehicle!!!!!

21 February 2026
Rated 5 out of 5 stars

Caleb was great on giving us all our…

Caleb was great on giving us all our options and made our experience great thank you

14 February 2026
Unprompted review
DriveTime Car Sales - Lexington logo

Reply from DriveTime Car Sales - Lexington

Hello Robert, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Evan Osborne

Evan, Clay and Greg were great to work with! Very happy with the experience.

14 February 2026
Unprompted review
DriveTime Car Sales - Lexington logo

Reply from DriveTime Car Sales - Lexington

We are grateful to have you as a valued DriveTime customerAnthony. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

EVAN IS THE GOAT

Evan is amazing! Get this man a raise!! He was punctual, helpful, informative, above and beyond great experience! Best buying experience ever! Again “GET THIS MAN A RAISE!”

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive buying experience

I had a very positive experience buying my car here. Evan Osborne was professional, patient, and transparent throughout the entire process. He answered all my questions, was friendly, knowledgeable and made sure I felt comfortable with my decision. The paperwork was straightforward, and there were no surprises. I would gladly buy from Evan at DriveTime again.

31 January 2026
Unprompted review
DriveTime Car Sales - Lexington logo

Reply from DriveTime Car Sales - Lexington

We are grateful to have you as a valued DriveTime customer Kelly. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Very professional and easy to work…

Very professional and easy to work with. Evan is great!!’

30 January 2026
Unprompted review
DriveTime Car Sales - Lexington logo

Reply from DriveTime Car Sales - Lexington

Hello William French, Thank you so much for taking the time to review your visit at our Lexington DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

I had two great associates too help me…

I had two great associates too help me and get a new car they definitely made sure I knew and understand everything great experience. Thanks Caleb and Emily

18 December 2025
Unprompted review
DriveTime Car Sales - Lexington logo

Reply from DriveTime Car Sales - Lexington

Thank you for taking the time to leave a review, Lfhonzo! It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every DriveTime customer. We are glad to know we accomplished that with you. Thank you for sharing your experience with us!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Great experience

Evan was a huge help very knowledgeable. Honestly best experience I have had at a dealership ever. Thank you Evan and Emily.

5 December 2025
Unprompted review

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