DriveTime Car Sales - Athens Reviews 68

Jarvis was helpful and patience

I really had a great experience coming in buying my first car . Tyler was very nice and polite. He made everything very easy for me. Very friendly and such a people person. I was very happy with my purchase today. Thank you

I had an amazing experience! Agents were friendly, quick, and extremely entertaining. Would highly recommend and would purchase from the again in the future.

Jarvis was great help today.

The staff was so friendly and made me feel very welcome.

Jay and Jarvis were great to work and made the whole experience worth while.

Tyler was amazing. This is our second time working with him and he has made everything smooth and enjoyable each time.

Jay made this a great experience. She is upbeat, energetic and very friendly. She is a wonderful additionto this team! She explained everything and did a great job!

If you’re looking for a vehicle, go see Jay at DriveTime in Athens! Buying a car can be overwhelming, but Jay and the rest of the staff were incredibly patient and never made me feel rushed. The atmosphere there is welcoming and professional. I’m so happy with my purchase and the top-tier service I received. Thank you, Jay!

Easy experience ! Everybody made me feel at home and got me in and out ! 10 STARS !!!

Great experience with these guys!

Was an all aread great experience and I'm happy with my new car!

Great people, very helpful and. Ery knowledgeable. Has a great selection of vehicles. Will come back again.

Jay made my experience great she got my down payment down to 1000

I worked in customer service enough to know a stellar associate when I experience one. Mason is the reason I didn’t say I’ll come back another time. I’m so happy with his kindness and expertise!

​I am writing this formal letter to express my absolute outrage and profound disappointment regarding the 2020 Chevrolet Sonic LT I purchased from your dealership in July 2025; this vehicle has proven to be a defective, dangerous, and unreliable product that has utterly derailed my life and the lives of my children. When I bought this car, it had approximately 50,000 miles on it, and in the five months since, I have put fewer than 6,000 miles on the odometer, yet I am now facing a catastrophic mechanical failure that the shop has quoted between $6,000 and $7,000 to repair. It is physically impossible for a well-maintained, inspected vehicle to develop a cracked engine block, a cracked radiator, and a blown cylinder head within such a short window of time unless these issues were pre-existing, masked, or the result of gross negligence during your "reconditioning" process. I was sold a "lemon" under the guise of a reliable family vehicle, and your staff’s refusal to help me—stating that I cannot even trade the vehicle because I haven’t reached a one-year ownership mark—is a predatory and heartless response to a crisis your product created. Because of this car’s failure, I have been forced to stop working, and I am currently unable to transport my children to school, leaving my family in a state of financial and logistical ruin while I am still expected to make payments on a vehicle that is essentially a pile of scrap metal. Your company claims to help people get on the road, but instead, you have scammed me into a high-interest loan for a faulty machine and are now leaving me stranded without a single solution or ounce of accountability. I am demanding that DriveTime Corporate intervene immediately to authorize a collateral swap for a functional vehicle or cover the total cost of these repairs, as I will not be silenced while my livelihood is destroyed by your deceptive business practices. I am prepared to escalate this to the Better Business Bureau, the State Attorney General, and every social media platform available to ensure other parents are not victimized by this dealership the way I have been; I expect a resolution that reflects the gravity of this situation immediately.

Mason was great! From the start to finish he got me in and out in under 2 hours got me the best deal also!!! Definitely recommend him

Mason was wonderful, answered all of our questions and left us feeling confident with our purchase!