drivehive.com Reviews 4

After scheduling a return the lady “Quinn” said she felt as though I wasn’t going to return the car so they disabled it and reposed the car and charged me for it. Even though I explained multiple times I was dropping the car of the next day which another employee agreed to. Unprofessional company. Will be getting a lawyer involved

Terrible. First I was told I had to pay 30 cents a mile, after a week, I decided this was not beneficial and asked about cancellation. I was then told they had an UNLIMITED miles plan, which no one told me before previously. Major red flag but I back down and change my agreement. A month later I get an email telling me pricing is changing, and while the weekly amount is going down exponentially, I'll have to go back to paying for milage? No! What in the predatory nonsense? If costs have gone down, then you should also have a cheaper plan with unlimited miles, are you daft? After letting them know I would NOT be doing this, I was asked when I could return the car, which i then responded with questioning if they're going to waive the cancellation fee since they broke the contract...yes they are (I was fully prepared to get a lawyer involved.) I'm hoping that they don't try to come up with nonsensical fees to try to hit me with upon return, because again they breeched the contract, so as far as I'm concerned it's null and void and I'm no longer liable. DO NOT RENT FROM HERE.

do not rent with hive total scam my experience wasn’t a car accident but more so the way they syphon the money from you everyday which ultimately you’re working for Hive and Uber you’re paying taxes on the money you pay hive to ride share for Uber it’s a ugly scam with a rabbit hole

Do not rent with them at all

200.00 weekly subscription
0.20 per mile
Mileage has to be paid daily

7 days a week of 50$ per day is an additional 350 on top of the 200.00 weekly subscription if you opt out early it’s an additional 109$ you can spend upwards to 600$ weekly on these that’s Los Angeles rent every month.

Wish you never have an accident! I have rented a car to use it to drive for Uber, because they have a partnership with Uber. The company is fully owned and managed by men. I rented a car for 3 months, which is their minimum allowed rental time. The car (a Chevy Bolt, their main car model) was horrible to drive and gave me tendinitis after just a few hours drive. One day, they LOCKED my car from remote, because, for no reason, they couldn't process the insurance payments (the credit card was fully functioning and it was the same used for the rental payments, so, it was their issue, and, without notice, they locked my car so that, out of the blue and regardless of where I was that day, I could not drive it until I talked to them and processed the payment: I could have been out of the US for what they knew!). One day, after just a week driving it, a woman hit my car. The car reported a leak in the front, so, I contacted them immediately to let them know. The insurance company, that they had a partnership with and that they suggested me to subscribe, initially assigned a woman to the case, who told me that, based on the recorded declaration of the woman who hit me (who said she saw me and she hit me regardless), the insurance company would have been able to recover the costs to fix the car, and therefore I didn't need to cover for the deductible ($500). Then the insurance company changed the representative to a man, who instead told me that I had to pay the deductible. I brought the rented car to a body shop and made sure to have it fixed asap (it took almost 3 weeks!) and meanwhile I got a second car, via the insurance, which only covered for $25 per day. The car the body shop they suggested me to go to gave me was a very old model, definitely not an EV like the chevy bolt, which I drove while the chevy bolt was being fixed. Then, the insurance told me that, because they hadn't received my documents (what documents?!), they had to suddenly and prematurely interrupt the insurance! I called them, and discovered that the statement they used to justify the sudden interruption of the insurance on a car already rented for 3 months was just an excuse. The insurance company told me that the reason for stopping the insurance (conveniently after I have had an accident) was because the rental was short term, not a long term lease. The insurance company and Hive had an agreement, so, that condition was already preexistent at the signing of the insurance. Left without insurance, I called Hive to know how to proceed. They told me that the only option was to insure it with Hive, and accept a deductible of $2500 (which, considering that I used the car to work for Uber, was A LOT, and way beyond the average deductible which is at worst $1000-$1500). Left without other options, I have been forced to go get a leased car, and interrupt the rental with Hive prematurely (and without even driving their car basically!). I have timely communicated with them, timely fixed their car, spent $10,000 (covered by the insurance) to fix a rental car that is priced $25,000, brought it back to them, while dealing with their customer service which was extremely unresponsive. So, I had to interrupt the rental car leaving a voice mail, trying to avoid paying for the following week. The man who handled that told me that he had never received my message, and that I had not called within business hours, which wasn't true as I had left the message around 3 pm on a week day, and after calling multiple times for several days, to the point of being forced to leave a voicemail. He called me back on the following Monday, so, when another week had started, and basically forced me to pay for the following week, despite I didn't even need the car any longer because I had leased a car. After that, they charged me with additional $109 for the premature interruption of the rental (which was their fault!). I told them that I wasn't going to pay (I had to interrupt the rental because they + their insurance forced me to interrupt the rental passively aggressively). They first stopped communicating with me for months, then they almost hired a credit collector for it! Luckily a woman in their office gave me notice beforehand so that I could pay before it would get inflated!