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DrinkSupermarket.com Reviews 

45,702
•
TrustScore 4.5 out of 5

4.4

Alcohol Store
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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that finding hard-to-source items is wonderfully easy, and they truly appreciate the straightforward ordering process alongside fair and competitive pricing. People also highlight the remarkably prompt delivery times and the secure packaging designed to protect fragile goods during transit. However, some customers also noted frustrating issues with delivery couriers leaving parcels at incorrect addresses or causing accidental damage to packages. Reviewers occasionally experienced missing items, incorrect products sent, or delayed shipments that negatively impacted their overall satisfaction with the purchase. Some consumers felt that communication regarding these fulfillment problems could have been handled much better by the support team.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery_service, as experiences vary significantly. Some... See more

Product

Consumers find products to be ambiguous, reporting vastly mixed experiences. While some reviewers praise the... See more

Order

Reviewers share mixed feedback about their order experiences. While some consumers praise the easy ordering... See more

Service

People report ambiguous experiences with service, reflecting a high level of disagreement among reviewers.... See more

Price

Reviewers highlight ambiguous aspects of price, showing sharp disagreement among consumers. Many customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered wine and fizz in bulk from DrinkSupermarket.com for our wedding, and the whole experience was excellent. The prices were great, the ordering process was easy, and delivery was impressivel... See more

Rated 5 out of 5 stars

Two orders placed and delivered next day by FedEx courier. Packaging excellent. Very happy with the order and service. Couldn't find the product anywhere else. Emails from company and courier througho... See more

Rated 5 out of 5 stars

No issues with order, found the product I needed for a present on their website, a product I couldn’t get in any retail stores near me. Delivered well packed / secure

Rated 5 out of 5 stars

Always reliable and fast delivery (although you do pay for it!). Well packaged bottles and reasonable price. Have used them many times and will continue to in future.

Company details

  1. Alcohol Store
  2. Alcoholic Beverage Wholesaler
  3. Beer Store
  4. Beverage Distributor
  5. Liquor Store
  6. Wine Store

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

46K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.4

All reviews

(45,702)

65 reviews in the last 12 months

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