We have been thinking about getting a new mattress for a while so popped in to have a look in Dreams and ended up buying one on the day! Monique was so helpful starting off with a sleep analysis thi... See more
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Great customer service from Monique. We thought we knew what we wanted before we visited but she still went through the process of getting us to try various comfort ratings and the machine confirmed... See more
Store staff were very helpful. Allowed time for me to choose from advised options. Sleep test bed was useful experience. New mattress very comfortable enhancing sleep. Delivery staff were VERY fast.... See more
We were approached by Benjamin in your yeovil store and he was informative once we stated our needs. He was very helpful and clearly enthusiastic about his job.
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 8 Peel Shopping Park, BA21 5BT, Yeovil, United Kingdom
- 01935676277
4.9
Excellent
274 reviews
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Fantastic staff very knowledgeable and…
Fantastic staff very knowledgeable and informative
Goid overall experience
Many thanks
13 February 2026
Staff was very kind and proffesional
Staff was very kind and proffesional. Listened to my needs and offered solutions.
27 June 2026
It was like going to the park.
It was like going to the park.
So many things to try out and what an experience.
Knowledgeable staff who made it fun and easy to select the right mattress.
Delivery went very smoothly and they kept me in touch all the time.
Excellent customer service
7 June 2026
Good choice of mattresses
Good choice of mattresses, frames and accessories. Staff very professional and knowledgeable, who made us feel welcome from when 1st stepping through the door to the time we left. We were left to browse at our leisure and not pressurised to make our decision. Delivery was on time and the crew were very helpful. Great product and having the best sleep in a very long time.
15 May 2026
Fantastic experience
Myself and my wife are very happy with our purchase. We have never bought a bed from new before and the difference in sleep quality is incredible. Stephanie who dealt with us in the Yeovil showroom was great. We were offered coffee, she was very accommodating and had great banter, which we loved. She adapted very well to my 'blokes/childish' humour. We will certainly be back when we are due a new one or require additional pillows (my wife is in love with hers and I am extremely jealous. The delivery team also were so helpful as my wife was home alone and put the bed in our bedroom without issue. Thank you so much.
25 April 2026
Good helpful service in the store
Good helpful service in the store. Delivery was efficient and on time
24 April 2026
The staff at Dreams Yeovil were…
The staff at Dreams Yeovil were extremely helpful and knowledgeable to ensure I was able to make an informed decision as to which mattress would be best for me. I would highly recommend them.
14 April 2026
Unprompted review
From the time we visited the shop on…
From the time we visited the shop on Babylon hill to the delivery and the putting together of our bed everything was done with a friendly , helpful manner. Very professional and very informative. Cannot fault them.
14 April 2026
Emily was very helpful and…
Emily was very helpful and knowledgeable. Offered us drinks and gave a lot of useful information.
10 April 2026
Unprompted review
Relaxing experience
From the moment we walked in the door we were treated the care. We were given plenty of time to try each bed as often as needed to enable us to select the most suitable for us.
28 March 2026
The sales assistant was very helpful…
The sales assistant was very helpful and showed us many mattresses to choose from.
28 March 2026
Mattress review from Dreams.
The lady in the shop who we purchased the mattress of was very informative about the whole experience of selecting the correct mattress for our needs, and guided us through to the correct one for us.great service 👍, her name is Emily.
6 March 2026
Amazing comfy and I’m sleeping way…
Amazing comfy and I’m sleeping way better ! Making the bed because I have a big one is a challenge 😂😂 but I love it! Thankyou dreams!!
27 February 2026
Very knowledgeable staff
Very knowledgeable staff , I spent a good time choosing no one rushed me into buying , I lay on several mattresses as well as their special mattress that suggest which type of mattress would suit me.I have learnt a lot about beds, there is much more to mattresses then meets the eye.A good experience all round.
24 February 2026
Unprompted review
From salesperson to delivery staff the…
From salesperson to delivery staff the whole experience was smooth, friendly, with an appropriate level of interaction & communication of product information. All in all a pleasant experience.
23 February 2026
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