Gordon in wolverhampton branch, was attentive, friendly, knowledgeable and patient. He went above and beyond for us and took notice of health conditions ie back/spinal issues without being pushy. We w... See more
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My son finds the mattress comfortable and delivery good but the green bag that was meant to arrive to recycle my old mattress came after the new one. Luckily the driver took it away anyway but I’m not... See more
Fantastic staff.was greeted as I walked in by ryan,who really knows his beds.was measured on sleepmaster ,to find the right mattress for my needs,was given 5 different ones to try,until I made my choi... See more
Went into Dreams Bentley Bridge and Gordon came over to help. His expertise with the sleep match and the different types of mattress was extremely helpful. He gave us pillows to use on the beds and ex... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Bentley Bridge Retail Park, WV11 1BP, Wolverhampton, United Kingdom
- 01902810406
4.9
Excellent
225 reviews
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Wonderful service
Wonderful service, no pushing but good advice when requested.
The bed was delivered at the promised time on the promised day and it is very comfortable.
We can genuinely recommend Dreams.
27 January 2026
Fantastic mattress I made a wise…
Fantastic mattress I made a wise choice. My only criticism is they charged me £39 to put my mattress in my choice of room. I live in a bungalow my bedroom or at most 10 paces from the front door. Shocking !!!
7 February 2026
Excellent service
Excellent service, they kept me updated throughout the delivery and I’m loving my new bed.
1 February 2026
David at Bentley bridge was very good…
David at Bentley bridge was very good we liked him and our purchase was top notch
17 January 2026
Great custom service and a really great…
Great custom service and a really great choice for a amazing mattress
29 December 2025
The purchase of the bed.
The purchase of the bed went through the way we expected. Staff was very helpful and made us feel comfortable.
25 November 2025
Great experience at Dreams
Well informed on their products weren't pushy just very helpful but left us to make a decision on the product using their guidance. Efficient delivery and removal of old mattress. Very pleased with the comfort of the mattress we bought.
12 December 2025
From going and purchasing the bed to…
From going and purchasing the bed to the delivery and removal of the old bed to sleeping in the new bed.
It went like a dream !
21 November 2025
Dropping off at front door does not do it for me
Bed is great
But when it was delivered they put it by front door step and wouldn't take it up the steps to my apartment .
I live alone .. Dreams need to sort it and make it part of the service , the beds aren't cheap it shud be free
8 November 2025
Thanks you Dream Team Bentley Bridge, Wednesfield
Thanks you Gordon and Cutis for your help today. Your assistance and advice was much appreciated. Over the years, you and the rest of the team are always a good example of good customer service. Ps Thank you for the plastic covers you gave me!
6 November 2025
Unprompted review
Very helpful in store
Very helpful in store, friendly drivers and beautiful mattresses. I love sleeping now
18 October 2025
Ellie served us and was excellent
Ellie served us and was excellent. Took us through the process to find out which kind of mattress and pillows suited us and made it fun along the way. Explained everything in detail and allowed us to ask questions. Could not have asked for better service.
14 October 2025
Unprompted review
Very happy customer. …
Very happy with our new bed and the guys that delivered it were very friendly and helpful. Thank you.
21 September 2025
Excellent service with a smile ☺️ gave…
Excellent service with a smile ☺️ gave me time to get what I wanted didn't push me great staff
8 February 2025
Great experience from the sales team especially the manager
Great experience from the sales team to the delivery team
20 September 2025
Delivered when they said they would
Delivered when they said they would, kept me updated on the delivery, sales assistant in shop was very helpful
14 September 2025
Helpful Staff
From the time we entered the store the staff were very helpful in helping us choose the mattress that met all our requirements. We were able to test each mattress that we looked at to make our final decision. The delivery was as expected on time and the operatives were very helpful and placed the mattress on the base as we are of a certain age that we could not lift it. Would thoroughly recommend dreams through our experience.
18 August 2025
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