Kieren and Richard were great. As we entered the Warrington store, we felt welcomed. Kieren showed us around and talked about what mattresses would best suit our sleeping style and we found the perfec... See more
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Staff in shop were really attentive and determined to make us feel as comfortable as possible during the experience. Shout out to Dee who guided us through the scanning and suggestions without ever fe... See more
Initially a good experience buying our mattress, the store manager was great. Went back for some pillows on a Saturday morning and not a smile to be seen, no welcome, lacklustre help and smelt of ener... See more
Company replied
I dealt with a sales person named Richard he was very knowledgeable friendly and didn’t rush me. He recommended a few mattresses which would suit wot I needed Not rushed at all. Thank you Richard... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 3a Junction Nine Retail Park, WA2 8TP, Warrington, United Kingdom
- 01925906038
4.8
Excellent
312 reviews
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Bought this bed for brother who has…
Bought this bed for brother who has broke his hip and has to live downstairs for a while. The Timeline was crucial the team stepped up to the plate regarding finding me a good delivery time. The delivery guys were efficient and friendly and finally brother out of hospital now and tells me bed is really comfy and getting good nights sleep. Thank you all.
25 May 2025
Good in store experience.Very comfortable bed
I recently purchased a Harrison Spinks bed at Dreams ,Warrington.The sales consultant,Marife,was very helpful and knowledgeable about the beds in the store.I was given plenty of choices for delivery date and was even offered tea or coffee by both Marife and the store manager.The very comfortable bed was delivered on time by polite ,uniformed delivery personnel.No complaints.
10 May 2025
Very Knowledgeable Advice and Great Service
Very knowledgeable and helpful service in the Warrington shop - guided us well and allowed us plenty of time to make our choice of mattress and bed frame.
Very efficient delivery service. We are very pleased with our purchase.
14 April 2025
Friendly staff
Friendly staff. Excellent range of products with competitive prices.
19 April 2025
Unprompted review
First class experience.
First class experience.
Delivery- smart, polite and well mannered lads. Very professional.
Bed - amazing sound quality feel. Very happy and sleeping brilliantly, better than before. Put up in no time. Full explanation of usage and product was given.
Have bought through Dreams before and will continue to do so.
11 April 2025
Fantastic customer service from start…
Fantastic customer service from start to finish. I have no complaints.
13 April 2025
Satisfied customer
Good service in store from Christopher at the Warrington branch, exceptional service from justinas delivery team
12 April 2025
They where very polite put it straight…
They where very polite put it straight on the bed base unpacked and took the packaging away. I would highly recommend them.
12 April 2025
Excellent service
Had an electric sleepmaster 200 U&I since August 2024. Remote control ended up in the wash and broke, Staff at Warrington liaised with customer service and sent me a replacement at a low cost within a week. Excellent service
30 March 2025
Unprompted review
Salesman was very helpful with a…
Salesman was very helpful with a friendly manner. Delivered on time by 2 friendly, helpful and polite delivery men.Very pleased with the bed and easy to assemble
29 March 2025
Great shop to buy from
The shop and delivery staff were very professional, friendly and respectful. Would definitely buy from Dreams again.
28 March 2025
Really helpful
From the minute we walked into the dreams shop we wear treated like royalty Sean the guy who helped us choose the right mattress for aur needs was really helpful we got offered a coffee while we were waiting and the mattress we chose is really comfy and we have both had the best sleep in a very long time
20 March 2025
Best night's sleep in ages
Great in store experience. Have not had a bad night's sleep since I got the mattress.
1 March 2025
Guys went above and beyond by taking my…
Guys went above and beyond by taking my bed upstairs
13 March 2025
Great service all round
Great service in store. All promises kept. Delivery guys were outstanding. So, from start to finish very satisfied
9 March 2025
All good thankss
7 March 2025
Great experience
Great communication re delivery. Very helpful and polite delivery team. Product just what we wanted. Mattress very comfortable
6 March 2025
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