Our mattress was nearly £3000. Huge commitment for us. I am disabled and needed a mattress to support me. Arranged for it to be delivered on Friday 28 August. Today, two days before arranged deliv... See more
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Excellent service. Sales person Sheryl was very helpful explaining all of the options available. I had the chance to test different beds and mattresses before making a decision. Booking a delivery wa... See more
Great customer service during our visit. I can’t remember their names but the two women who helped us on both visits were brilliant offering us coffee etc and giving us what we felt was genuine advice... See more
Customer service in store was great but on delivery the men knocked a radiator off the wall causing a water leak. They phoned customer service who stated the obvious that they would pick up the bill b... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Birkenshaw Trading Estate, G71 5PR, Uddingston, United Kingdom
- 01698479792
4.8
Excellent
409 reviews
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The sales staff was very good and…
The sales staff was very good and didn’t push us , had plenty of time to make our minds up on what we wanted
11 April 2026
The mattress is fantastic and the…
The mattress is fantastic and the person who sold it to us was brilliant. Sorry I've forgotten his name.
6 April 2026
Brilliant service from Shelly in the…
Brilliant service from Shelly in the showroom, delivery and fitting and superb beds and mattresses
6 April 2026
Great customer service is store by…
Great customer service is store by Kate.
We used the sleep system to identify the best mattresses that suited us which saved time in selecting a new mattress.
Very efficient delivery and great team who manauvered the superking mattress upstairs with ease.
2 April 2026
I'm loving my new bed and sleeping like…
I'm loving my new bed and sleeping like a baby 😁😴
21 March 2026
Customer Service Was Really helpful and…
Customer Service Was Really helpful and everything was delivered when they said it would be
7 March 2026
Great experience
Good variety of everyday beds at reasonable prices. We found a heavy, solid sleigh bed on sale at a great price. Sales associates were available and knowledgeable but not pushy or hovering over you. Delivery was straight forward and assembly not too complicated.
8 February 2026
Professional staff Liam
Professional staff, knowledgeable in their products. Good service and good deals on offer. Value for money. Being given time to choose or not means no pressure to buy. Liam explained the buying process well and can't wait to have our new mattress.
1 March 2026
Unprompted review
Great service
Great service, even had a bed fitting and a cup of tea. Helped us arrange delivery to our remote location and nothing was too much trouble
27 February 2026
Great Customer Service
Liam was very knowledgeable, courteous and pleasant. He fully explained well the differences in beds which allowed me to make my decision.
He fully explained about the finance options, bedding and even offered tea/coffee.
20 February 2026
Great service and love my bed delivery…
Great service and love my bed delivery guys and staff were fantastic no hassle
22 February 2026
Excellent customer service the lady was…
Excellent customer service the lady was very knowledgeable about the products and helped me choose the best mattress for me
20 February 2026
THE GUYS WHO APPEARED TO CONSTRUCT THE…
THE GUYS WHO APPEARED TO CONSTRUCT THE BED WERE FIRST CLASS AND PLEASANT .
15 February 2026
Not had our bed a month yet
Not had our bed a month yet, still trying to get used to it my partner feels the same,, as he still wakes up with back pain so we have a month to decide
13 February 2026
Delivered and built on time would…
Delivered and built on time would recommend Dreams great service x
8 February 2026
Excellent all round
From the sale (from Ronnie) to the delivery, can’t have asked for more
8 February 2026
Excellent customer service
Excellent customer service. Very friendly staff and order delivered efficiently.
6 February 2026
Cheerful and very confident fitters no…
Cheerful and very confident fitters no mess very tidy well presented
6 February 2026
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