Greeted by friendly staff. Needs were identified and we were guided to mattresses that were recommended by the Sleepmatch device. No pressure to purchase, knowledgeable staff and slick service. Select... See more
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From the moment we walked in to your store in Shrewsbury we were made to feel welcome and listened to. The sales advisor took us through the mattress fitting service and recommended the best fit for o... See more
Friendly helpful store staff, no pressure. Pleased with Ottoman bed sale offer we chose, having also looked at rival stores. Delivery updates were faultless. Delivery staff were polite and offered ass... See more
Helpful, well informed staff. Not too pushy. We tested out the mattresses in the showroom and were pleased that having experienced them before lying on the test bed which measures you, we and th... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Sundorne Retail Park, SY1 4YA, Shrewsbury, United Kingdom
- 01743598047
4.9
Excellent
241 reviews
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Great experience
The bed was delivered and put together in the room of my choice it’s comfortable and just what I needed
26 June 2026
Finally, a good nights sleep.
Excellent service from ordering to delivery. Polite and helpful staff with fantastic knowledge of all products.Well done.
19 June 2026
All good!!
All good with new mattress. Also had refund very promptly so I was pleased I didn’t have to chase it. Sleeping like a baby, what more to say. Thanks to the lovely guys who delivered as well!
21 June 2026
South far I've been very comfortable
South far I've been very comfortable. The only problem I have is the weight. I've had to ask a friend to turn it for me. But otherwise I've very happy with it
19 June 2026
Excellent service from retail staff and…
Excellent service from retail staff and delivery guys love my new mattress
29 May 2026
Good deal and great delivery crew.
29 May 2026
Great product and service
15 December 2025
The staff were very welcoming
The staff were very welcoming, without being pushy. They understood our needs and showed us a variety of options that would meet our needs. They were very knowledgeable about products they were selling and were very attentive, without making us feel pressurised.
24 May 2026
Unprompted review
Great experience
Great sale people, very comfortable beds and the assembly and delivery guys were great. Our house move was delayed for months but Dreams happily rescheduled delivery several times without issue. Very happy.
8 May 2026
My mattress was delivered just after…
My mattress was delivered just after 9’o’clock which I was very pleased about as my time slot was 8:45to 10:45. The delivery men were very professional and friendly. I am very pleased with my purchase and already I am feeling the benefit of it as I no longer get upon the morning with a painful back. The shop staff were most helpful in helping me choose the right mattress. I would recommend Dreams to anyone.
26 April 2026
From the moment we walked in to your…
From the moment we walked in to your store in Shrewsbury we were made to feel welcome and listened to. The sales advisor took us through the mattress fitting service and recommended the best fit for our sleeping pattern. When we finally decided after about half an hour (with no sales persons pressure) which was refreshing. We were then taken through all the details of finance in a way we understood. We would highly recommend this store to friends and family in the future. Thank you to all the staff.
25 April 2026
Great service from Dreams
Great service from Dreams, delivery men were excellent and the mattress and bed are superb, great nights sleep.
17 April 2026
Very friendly and knowledgeable at your…
Very friendly and knowledgeable at your Shrewsbury branch kept us upto date on delivery and delivery guys were very good
6 April 2026
Excellent sales people
Excellent sales people - nothing was too much trouble. There were some issues with our payment and they called on several occasions to put my mind at rest that the delivery date wouldn’t change
16 April 2026
A very non pressured experience
A very non pressured experience, found exactly what my mum was looking for, great fast delivery options and transparent quote, recommend
27 March 2026
Unprompted review
Dreams Deliver
Every aspect of my order went to plan and I had no queries at all. I would recommend this Shrewsbury Dreams shop to everyone nearby, well worth a visit.
22 March 2026
Great service from Dreams 👍
Treated myself to a new bed recently from Dreams and decided to go for the Tempur mattress too
Best decision I’ve ever made
The guys turned up on time, took the old mattress away for me and took the packaging as well
I’m having the best sleep ever, this Tempur mattress is amazing
Would recommend Dreams to anyone, friendly helpful staff from start to finish, well done all !!
20 February 2026
Helpfull staff
Helpfull staff , no presure sell.
Maybe installing mattress in room as part of service free of charge would be a nice touch
20 February 2026
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