We were treated exceptionally well by Geoff in the Dreams shop in Redditch. We were given the experience of the sleep match which was great. Geoff help us out greatly even when my partner changed her... See more
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We had a great experience with Nicki at the Redditch store. We did the sleep match and Nicki answered all of our questions on the Tempur options. We werent rushed or pressured at all and we came away... See more
Geoff at the Redditch branch was fantastic, the two other team members there on the 12th of September were also great. Very knowledgeable, understanding and patient as we had a little one with us, wh... See more
Went into the Redditch branch and was greeted by Nichola, who was very helpful. I didnt feel rushed and was allowed to look around, without feeling pressured into buying. I am now waiting delivery. Ve... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit1 Washford Trade Park, B98 0GZ, Redditch, United Kingdom
- 01527353144
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Great products
Great products, easy to find what you want at a great price. Jeff was excellent from start to finish with helping us purchase
I visited Dreams yesterday and was very…
I visited Dreams yesterday and was very impressed with the service I received from all the staff they were lovely the lady who helped me choose the right bed frame and mattress was very knowledgeable and I was not pressured into anything her name was Nicky and she was a credit to Dreams everything was explained would recommend
Geoff was amazing in Dreams of Redditch
We were treated exceptionally well by Geoff in the Dreams shop in Redditch. We were given the experience of the sleep match which was great. Geoff help us out greatly even when my partner changed her mind several times.
We had a great experience with Nicki at…
We had a great experience with Nicki at the Redditch store. We did the sleep match and Nicki answered all of our questions on the Tempur options. We werent rushed or pressured at all and we came away having ordered our new mattress. She explained all the options available to us and we are thrilled with our purchase. Thank you! 😊
The Sales person Gemma was very helpful…
The Sales person Gemma was very helpful and patient with us and gave us lots of advice on what to choose. We were able to try many mattresses and divans and Gemma spent a lot of time with us .
The team was great and incredibly warm…
The team was great and incredibly warm and helpful when it came to really finding the best mattress for me as well as the perfect bed frame
Great experience
Daren was so knowledgeable and helped us choose our favourite mattress. He was kind, generous with his time and didn't pressure us into any sale.
Nicki then helped finish the job by ordering our supplies and offered knowledge on mattress protectors.
Lovely shop, lovely people and would recommend.
Geoff at the Redditch branch
Geoff at the Redditch branch was fantastic, the two other team members there on the 12th of September were also great.
Very knowledgeable, understanding and patient as we had a little one with us, which Geoff was fantastic with.
Went into the Redditch branch and was…
Went into the Redditch branch and was greeted by Nichola, who was very helpful. I didnt feel rushed and was allowed to look around, without feeling pressured into buying. I am now waiting delivery. Very pleased with the service I received.
Very helpful member of staff and great…
Very helpful member of staff and great beds to choose from
Steve made us have a great time because…
Steve made us have a great time because he was funny kind and gave it his all, helped us and all the above thank you steve
You don’t buy a bed every day! Good experience for us!
Very helpful staff without being too pushy for the sale.
Very helpful member of staff who took…
Very helpful member of staff who took the time to listen to what I wanted. She gave good advice and on the strength of this I purchased a matress for my guest bedroom. She made the buying process a pleasant and easy experience.
COULDNT HAVE BEEN MORE HELPFUL
Goods, service and delivery all perfect, could not have been better, late review as it seemed to disappear
Great staff products and service!
Excellent service from going to the…
Excellent service from going to the store and choosing a bed & mattress Alice was our go to person she arranged everything . Delivery was told we would get an Email about the delivery slot we had a phone call the day before from the delivery guys and a morning call from them on the delivery morning they were all done and dusted with the taking out of the old and putting in the new Bed .. friendly lovely lads explained everything when they had finished about the bed and of we had any problems so far so good no problems at all
The staff were very helpful.
Collecting the old mattress was a bit expensive but the men that collected were very kind thank you.
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