Great adjustable bed. Delivered on time by a professional team who assembled the bed and gave a full demonstration of how to use it. They spent time with me before starting to assemble and put the bed... See more
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Staff in store were super helpful, polite and not pushy. Everything was delivered as they said it would be and the delivery team were simply excellent. Bought everything in the sale….so all in all a g... See more
Great service. We went to the dreams mattress shop in Potters Bar. Lanre was very knowledgeable about the mattresses, bed frames & pillows. He was ever so patient with us going back and forth to diffe... See more
Jamiel was very friendly and very attentive. Second time coming into store and he was for the 2nd time very helpful. Also another colleague was helpful upon collection on 16.03.26 im afraid we didnt c... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
195 Darkes Lane, EN6 1BW, Potters Bar, United Kingdom
- 01707909373
4.8
Excellent
175 reviews
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Carried ot all that they had promised
Carried ot all that they had promised. On time, efficient and competent.
Very pleased.
29 March 2025
SUPER MATERESS
Wonderful staffs delivery on time very respectful and Oliver was a great help to make me find the right mattress
20 March 2025
Tempur Medium Firm King Size Perfection
Took our time choosing wisely, narrowing our choice doen to just three very similar medium firm offerings, the tempur won out in the end, as a great promotional offer , duvet, pillows and mattress protector , plus the height of the mattress would fit our existing frame perfectly.
From start to finish Olly in the showroom , paperwork and communications, Damien on delivery aswell as, constant touch points post delivery , couldn't be happier.
A couple of nights to get used to a pure memory foam , cooling mattress and we seem to be sleeping deeper, dreaming vividly and waking energised.
Great experience so far and highly reccomend Dreams
21 March 2025
The bed we bought was a Knighton it is…
The bed we bought was a Knighton it is soft like sleeping on a cloud and we love it. So comfy
15 March 2025
Very please with my new mattres
9 March 2025
We went to the potters bar shop to…
We went to the potters bar shop to select a mattress and there was a young lady there and she was very helpful.The mattress was for our girls and they have not complained as they loved their mattress.
8 March 2025
Faultless
The service I received in store was excellent and very helpful. The delivery was a dream ! The two gentlemen were very polite and helpful. Would recommend Dreams to anyone. Thank you fir making the purchase of a mattress so painkess
3 January 2025
Very pleasant friendly guys who…
Very pleasant friendly guys who delivered and put together the bed. Made sure we were happy with it before leaving.
29 December 2024
Today I went to the Dream bed store in…
Today I went to the Dream bed store in Potters Bar.I was very nervous then a salesperson named Oliver came there and welcomed me, he was very polite and friendly and he really helped me buy a bed, I going to look at and leave but he changed my mind and bought my bed thank you very much Oliver for your kind help.
9 December 2024
Unprompted review
Excellent all round service from…
Excellent all round service from purchase to delivery. A staff very helpful polite and informative.
Top service.
Thank you all.
1 November 2024
Thanks i got what i wanted
Thanks i got what i wanted, yes they gave me good offer and good customer care
11 October 2024
Helpful staff at Potters Bar shop
6 October 2024
No.fuss delivery
Very happy with mattress purchased .Now having some good nights sleep . Arrived on time taking plastic.off mattress and putting on bed . Old mattttess carefully brought down and taken to.lorry .
Nice to see delivery men took trouble to.bring covers for shoes too. Very pleased with whole process.
4 October 2024
The lady at potters bar that served us was extremely helpful sorry I forgot her name. I sure your computer will tell you who served us. But thank you.
Having good helpful staff that can help customers find what they want.
28 September 2024
Staff in shop very helpful
Staff in shop very helpful. Delivered on a day of my choosing and at the time given. Delivery crew very efficient
21 September 2024
Really happy with our new mattress
Really happy with our new mattress. Great service. Happy to recommend.
13 September 2024
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