Dreams - Leamington Spa Reviews 

219
TrustScore 5 out of 5

4.9

Myton Road, CV31 3NY Leamington Spa, GB


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See what reviewers are saying

Rated 5 out of 5 stars

David was incredibly patient with me whilst I chose my first mattress. I found it difficult to decide but he did not make me feel rushed and offered really great opinions. Even ended up with some com... See more

Rated 5 out of 5 stars

John greeted me and I advised what I thought I needed. He introduced me to sleepmatch and while I was relaxing he made me a perfect builders tea( that I asked for). We then moved around the store chec... See more

Rated 5 out of 5 stars

We visited Leamington Store.Store member David helped us very good.He tried to tell us about payment options and details about bed base and matresses.We are really happy to buy our bed base and matres... See more

Rated 5 out of 5 stars

Rosie at the Leamington spa store was brilliant, from the minute we arrived until we left. Very attentive and knowledgeable. Thank you Rosie


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Myton Road, CV31 3NY, Leamington Spa, United Kingdom

  • 01926562309

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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4.9

All reviews

(219)

14,757 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was extremely impressed from the…

I was extremely impressed from the visit to the showroom, buying the bed, headboard and duvet and the delivery. I was very well informed as to the delivery and i was delivered spot on time and I will definitely be recommending Dreams for beds etc.

15 November 2022
Unprompted review
Rated 5 out of 5 stars

Bedtime just got earlier

The gentleman that assisted us in the shop was very helpful. Talked us through finance options etc. we’ve had our mattress a couple of weeks now and couldn’t be happier. I’m making excuses to come to bed early just to lay in it

8 October 2022
Unprompted review
Rated 5 out of 5 stars

Friendly team in store and delivery

Friendly team both in store at Leamington and the delivery team. Immediately put at ease on arrival being offered a drink - tidy store, excellent product knowledge and good range of prices. Delivery team were clear on times and stuck to them, helpful in offloading and answer/solving concerns. Highly recommend.

7 October 2022
Unprompted review
Rated 5 out of 5 stars

Great experience at Dreams with my....

Great experience at Dreams with my purchase. David was very accommodating, knowledgeable and gave good advice. Patient while I tried a number of different mattresses and with deciding which was right. Used the Sleepmatch machine which really helped with choosing the right mattress. I would highly recommend this store and would certainly use them again in the future!!

8 October 2022
Unprompted review
Rated 5 out of 5 stars

Patient and Helpful

We had been to the store to try out different bed options, the staff was helpful and answered our questions. They did not pressure us into making us a purchase.
They have good financing options too.

1 October 2022
Unprompted review
Rated 5 out of 5 stars

Rosie was really helpful choose our…

Rosie was really helpful choose our bed. We went on the sleepmatch and was then shown the relevant beds. We went in a few times - was never pushy for us to make a decision - greeted us each time and made us feel very welcome. Got offered a drink which was also lovely. As well as a brilliant bed, we chose the expensive pillows - best thing we have ever done - much preferred to my normal feather type. Thank you again Rosie!

1 September 2022
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service. The bed analytics was a new experience.
Never felt we were being hurried to the most expensive mattress but was offered sound advise from a member of the team with good practical product knowledge. The staff member listened and acted accordingly

24 September 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Staff

Staff were courteous and very accommedating.Guided us to the bed we needed and arranged delivery very quickly so weren't waiting very long at all.Couldn't fault the service.Thanks

1 September 2022
Unprompted review
Rated 5 out of 5 stars

Leamington store

We visited the Leamington Spa store last weekend in order to purchase a mattress. We were assisted by Rosie, who was friendly and helpful, and we did not feel pressured. We also ended up purchasing two Tempur pillows which are very comfortable. And we are pleased that our mattress will be arriving quickly, later this week.

3 September 2022
Unprompted review
Rated 5 out of 5 stars

Helpful but not pushy.

Found the staff in store very helpful and friendly but not too pushy. They helped me to search for lower prices items rather than upselling.

1 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Friendly, efficient, well spoken staff member who was was knowledgeable of her product without the awful hard sell one can get in stores now. We purchased within half an hour

15 August 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Needed two mattresses for our rental property. Assistant explained the different types of mattress, let us try them, guided us on durability and price. Also explained that some mattresses were on a longer lead time than others so may not be available for delivery before the next tenants move in. Assistant understood our need to shop around before buying, but once we did that we were happy to return and place our order.

5 August 2022
Unprompted review

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