One's experience couldn't been better from start to finish. Would like to thank Wendy in dreams for her lavable advice on bed & mattress choice . Can't believe on how much better quality of sle... See more
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At the Kettering branch of Dreams, Vivek went above and beyond. We used the sleepmatch bed to find our perfect mattress. We tried lots of different types of mattress before finding the one we loved. V... See more
Buying the mattress was a good experience as the sales staff left us to it. We were not offered that stupid machine, for which I’m grateful. They gave us what we asked for, so no complaints there. The... See more
We were invited to lay on a special mattress to analyse our sleeping positions, then shown a number of mattresses suitable for us both. We were given a pillow and time on our own to try the mattresses... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit C Northfield Retail Park, NN16 9TS, Kettering, United Kingdom
- 01536684354
4.8
Excellent
348 reviews
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The salesteam were helpful and delivery…
The salesteam were helpful and delivery and fitting went very well, friendly staff from start to finish.
28 September 2024
Great service
Great service. Very knowledgeable staff, able to answer my many questions. An excellent choice of beds and mattresses.
29 September 2024
Unprompted review
No more waking up stiff and aching
All aspects of my purchase have been great, from sales, to installation and best of all, sleep. The sales assistant Dan was very patient while i tried every bed, several times over several days! The installation team were quick and friendly. The bed is amazing! It was a big investment for me but i have never slept so well. I went for the sleepmotion frame and a tempur mattress.
28 September 2024
Great service in the shop and when the mattress was delivered very friendly staff
Great service in the shop and when the mattress was delivered
22 September 2024
Love my bed Very happy with the…
Love my bed Very happy with the delivery guys Very helpful would recommend
20 September 2024
Amazing and brilliant services.
Amazing and brilliant services.
Sales person helped and guided us in choosing beds and mattresses for our children.
The Francesco and Paige beds are fantastic.
Timely delivery as well with clear instruction to build.
7 September 2024
New Bed
Purchasing the bed was easy picked wanted I wanted the staff friendly and helpful and stress free. Always updated on things delivery was brilliant was called by the driver to say when they would arrive two lovely young lads put the bed together all in all was a great experience would recommend Dreams.
31 August 2024
Buying the bed was a bit lengthy in…
Buying the bed was a bit lengthy in time,
And we got a parking ticket to boot as we was in the shop more than 11/2 hours, so the bed was expensive plus £40 for parking ticket.
But the store manager contacted us and got the ticket rescinded.
So great customer service.
But bed is very comfortable, delivered on time and driver was very polite.
Overall very happy.
23 August 2024
Great lads that delivered and great…
Great lads that delivered and great customer service
22 August 2024
We had a great experience
We had a great experience, welcomed as soon as we walked through the door and we managed to find a mattress within our tight budget. Highly recommend
3 August 2024
Unprompted review
Amazing experience
We only popped in to get some ideas, we ended up walking away with an amazing deal and a fantastic bed and mattress. The lady who served us (Kettering) was absolutely fantastic and made the experience absolutely perfect. I would highly recommend. Everything from first entering the store to having our bed delivered was perfect.
14 July 2024
Every thing went well and keep in touch…
Every thing went well and keep in touch with us all the time letting us know what time they are coming and very happy with all information they give us
26 July 2024
Everything went according to plan I had…
Everything went according to plan I had to cancel three times and dreams were fantastic and waited until I moved and then delivered
27 July 2024
recommend 1000% :)
I am glad that we decided to buy a mattress from you, we are very very satisfied and the delivery was also great, the lady was very pleasant and helpful, we are looking forward to coming for a new bed :)
28 June 2024
A good experience
Sleep test system explained and indicated the best mattresses to suit us . No pressure sale and well presented
16 June 2024
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