Dreams - Inverness Reviews 

From start to finish Dreams have been fantastic!

Friendly drivers and on time

I recently purchased a double ottoman bed frame and mattress. I browsed the store twice before deciding which bed and mattress was best for me. On both occasions, different members of staff guided me through the options available, and were very helpful and knowledgeable about their products. The delivery went as planned, with good communication and confirmation of that in advance of the delivery date. The delivery men constructed the bed as planned. This was done so efficiently and they took all packaging away. Even put shoe covers on when in the house. Many thanks to all for a great service, and a lovely product.

Very helpful welcoming staff and a happy atmosphere entering the shop
Happy to spend time helping and advising you the different options available
I would recommend Inverness Dreams store to family and friends
New mattress arrived on time with texts keeping you in the loop delivery team very caring covered their outdoor shoes were pleasant and friendly - well done Dreams

Excellent service from the shop floor to delivery and installation.

Amazing quality and service also delivery team 👏 Thank you for curing my chronic pain!

Excellent service. Everything went without any delays/problems. Love my new bed :)

Great transaction from start to finish. The experience in the shop was excellent, the mattress arrived on the due date as promised and the mattress is extremely comfortable.

Bought a bed, faulty on arrival, tried to ‘chat’ online, called company several times and emailed several times. Could not speak to a customer service agent, was told I’d get a callback. Still waiting.
The faulty parts were eventually sent but the customer services were shocking, and in fact, non existent. I won’t buy from Dreams again!

Every part of the service I received from Dreams was exactly that, a dream.. from the shop staff who were knowledgeable, polite, and offered a wonderful and friendly service helping me to choose the perfect bed for me.
The booking was made for the bed to be delivered and constructed in my caravan.. it arrived exactly as promised, on time and without a fuss.
The two young men who delivered and constructed the bed were super efficient and lovely, the bed was constructed in no time at all and they took away every last scrap of packing leaving me with a wonderful new bed.
Thanking every member of the Dreams team for a wonderful experience, five stars 🌟 to you all.

Helpful staff, easy purchase, great quality bed.

From Start to finish a good experience. Staff member was really helpful and tried the computer bed to give us the style of mattress we were looking for.
Good choice, good price and delivered to the room the mattress was going to be used in.

Helpful and knowledgeable staff.
Efficient service.
Polite, friendly and helpful.
The bed is immediately comfortable, literally a dream to rest and to sleep on.
I would recommend Dreams, Inverness.

Pleasant, friendly informative staff. Not pushy, full explanations despite IT problems.

Staff knowledgeable, helpful, not pushy, sincere. Gave lots of information as to what would be best for you.

Brilliant service both in store and delivery to my home was very quick and efficient would highly recommend Dreams for all mattress purchases.

everything ran like clockwork. the lads knew what they were doing. they were friendly and efficient. the bed is comfortable and smart.