I was greeted by Emma at your Gillingham branch. She was extremely informative and nothing was too much trouble for her. Emma explained everything and took me through my options once the technology b... See more
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Emma at Gillingham was excellent she showed us all the mattresses that were appropriate for our needs, after having tested us on the measuring bed in the store, she gave us pillows that we could test... See more
Had a very good experience at Dreams Gillingham business park. Our mattress is being delivered within two weeks. Staff were very helpful especially Howard. He was a very kind gentleman. He suggested... See more
Buy without feeling pressured. Only went to look came away having bought two mattresses. It was a good experience having gone into store found the mattress we wanted to try after it was also matched... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Gillingham Retail park, ME8 0PU, Gillingham, United Kingdom
- 01634 239062
4.8
Excellent
246 reviews
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I'm very happy with the service I…
I'm very happy with the service I received from the staff.
30 August 2024
Wonderful!
2 August 2024
Was really unsure before going to…
Was really unsure before going to Dreams in Gillingham. Male Sales rep (Malcolm) was first class - best thing is you can try mattresses out and , as the bed was for my wife, she did the test gauge for herself. Delivery was also top notch. Overall would use again.
26 July 2024
Dreams about a bed for our grandson
Bought a bed for our grandson at Dreams in Gillingham. Received good service from Jamie who was able to offer lots of options for frames and mattresses tailored to our needs. He spoke to us about all that was on offer, plus the extras of delivery and cover for our purchase without feeling pressured into buying something that we didn’t want.
20 July 2024
Unprompted review
Great service from start to finsih
6 July 2024
Unprompted review
Great products
Great products, excellent friendly service from a reliable retailer. The staff were friendly, knowledgeable and unobtrusive
21 June 2024
All-round care
From shop to fitting - excellent customer service. Couldn't have been more helpful at all times.
21 June 2024
It's very very comfy had a good night sleep which I haven't had in years due to having sleep apnea so it's helping a bit
Giving people the best opportunity to try before u buy
23 June 2024
Great customer service
Great customer service and couldn't be happier with my new bed. Delivery was great and on time.
21 June 2024
Excellent experience.
Easy to order, fast delivery, driver's very helpful and polite, good price and great quality overall experience excellent would highly recommend to friends and family, My new mattress is lovely looking and very comfortable to sleep on.
15 June 2024
Very pleased
18 May 2024
Dreams service was outstanding and my…
Dreams service was outstanding and my son loves his bed.
12 May 2024
Very happy with our new mattress
Very happy with our new mattress. Dreams delivered promptly and were very professional.
11 May 2024
Glad we chose Dreams again!
Excellent sales rep, very welcoming and knowledgeable, friendly and professional. Excellent product, tailored to our specific needs and tastes. Price was considerable but you get what you pay for… glad we chose Dreams again!
6 May 2024
Unprompted review
Dreams mattresses
Very well informed about mattresses and found one to suit our needs
25 April 2024
Unprompted review
It’s very easy writing this
It’s very easy writing this. The Shop experience was very good. Exceeded my expectations. Very happy with my purchase (new Tempur mattress).
19 April 2024
Unprompted review
A great experience
Gillingham branch was fantastic.
The team there were friendly, welcoming, and knowledgeable. Would recommend to anyone!
14 April 2024
Unprompted review
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