Dreams Reviews 

We were looking for a mattress for our new home. Caz took us around showing us the best ones to try for our preferences and was super helpful! We really enjoyed our visit and got a good deal with our mattress too. Thanks!

Great experience with gabby! Tailored advice and walked away with my dream bed with delivery available on my completion date of my flat!

I was waiting for a response from Customer Service for a while and not getting anywhere.
Finally managed to speak to Rabia in Customer Service and she sorted out replacement including delivery date immediately. Thanks Rabia.

Clare was amazing helping find a new mattress. Very knowledgeable and thorough. Excellent service.

Sofi was excellent gave us the right mattress was very happy with her service would recommend her

Lorna was very helpful from the minute we walked in. No pressure and showed us a lot of options. Very easy to order and arrange delivery

Darren was very helpful and got us our mattress easy and hassle free

Easy to work with & reassured us as new buyers

Purchased a mattress from Dreams, fantastic service from Paula, found the computer bed very interesting and informative. Would highly recommend to anyone looking to purchase any bed related products.

After buying another mattress online luckily with a 200 night trial we have decided to return as not for us,
So next stop dreams in Taunton knowing that we needed to go on the sleep science bed and find the perfect firmness for us, with pillows in hand sermet went through all the beds that were in our comfort range also showing examples of slightly softer or firmer we finally decided on the first mattress we tried, Justin then talked though all finance options with a coffee and we left feeling very happy a few freebies.

Went in thinking Dreams was a cheap discount store but was knocked out by the technology and the brilliant service given by the store manager whose name I think was Geoff(this was the truro branch)
This is is a fantastic store
As for the prices they were brilliant too

Great service at the Metro Centre store from Jane. Knowledgable and didn’t feel like we were being sold to. Free to make an informed choice.

We had an outstanding experience at Dreams King's Lynn. From the moment we walked in, Lucie made us feel welcome by offering us refreshments and taking the time to understand exactly what we were looking for.

She patiently guided us through the wide range of mattresses, explaining the differences between each one and helping us find the best option to suit our needs. At no point did we feel rushed or pressured, and her knowledge and professionalism made the whole experience enjoyable.

Lucie also took us through the payment process, clearly explaining every step, the finance options available, and the delivery choices to ensure our mattress would arrive safely.

A special thank you to Kieth as well, who was friendly, welcoming, and equally helpful throughout on our previous visit.

We've visited several Dreams stores, and it's fair to say that the customer service at Dreams King's Lynn has been the best by far. The team went above and beyond to make our experience a positive one, and we wouldn't hesitate to recommend them to anyone looking for a new mattress.

Emma at the Salisbury store was very helpful and attentive when we came in to choose a new mattress.

I was served by jasmin at the Blyth branch ,I was astounded at how good the service was in store ,I won’t buy anywhere else ,5 ⭐️ service ,was even offered a cuppa and biscuit and used the amazing sleep match ,thank you :)

We received an excellent and thorough service from Eve at the Tollgate store. She was patient and provided lots of useful information to help us find the best mattress for our needs.

Had Steve as our Salesman very friendly and did a good Job at finding our Mattress
Very pleased

Great customer service very friendly

Javid helped me get a great bed! Can't wait to try it.
Plenty of options presented to me and he's very friendly.
He should get promoted

Janette at Gateshead was brilliant with our son.