Dreams - Carmarthen Reviews 

The salesperson in Carmarthen was extremely helpful when I was trying to choose a mattress and I was able to try out a mattress testing machine. The mattress was delivered within a week very efficiently and all packaging was taken away and the care of it was explained. I have had the mattress just two weeks and am really pleased with the comfort. I have not given a ten only because I have had it such a short time. So far so good.

Well I have to say you know how good a company is when things go wrong.

The response from Peter who has dealt with our complaint has simply gone above and beyond.

I can’t thank him enough for what he has done and following his actions I can honestly say I’m going to come back and keep buying from Dreams and recommend Dreams to all.

Great service!! Probably the best I’ve ever had.

Wonderful service in the store in Carmarthen. Would recommend Dream's if looking for a new bed.

Visited the Carmarthen store last week, and were very ably assisted by Abi, who was able to answer all our questions, whilst giving us plenty of advice and enough time to test a number of mattresses. We (awkwardly!) decided to change our order the next day, but all the revised paperwork etc was handled efficiently, and we left with a very positive view of the store and its staff, who definitely went 'above and beyond'.

Lads courteous and efficient

Fantastic product & excellent customer service

I had a great experience purchasing a new mattress and pillow in the Dreams store Carmarthen. Lee was very knowledgeable and explained the properties of each mattress in detail. I am very pleased with the whole process and would recommend the store .

So easy to deal with. From start to delivery. Well mannered staff, a real desire to see us Happy. Thank you

The whole experience was really good. From being in the shop to make my choice, to delivery. Whole process was painless and everyone was really helpful.

i must say after my review dreams got in touch and have resolved the problem quickly and efficently and can only praise the way they reacted to my issue thank you

Looking for an electric bed and Dreams had a good selection at a reasonable price

Excellent bed at a very good price and excellent service by delivery/installers

Amazing staff. Really welcoming straight to the point really cared about what I wanted and needed. Amazing!

From walking into the Carmarthen store to the delivery we found the staff friendly and very knowledgeable. Kept updated about delivery and a phone call from the deliver lads.

The sales advisors at our local Dreams store were extremely helpful and friendly. We were made to feel welcome in the store, not rushed and were able to take our time considering and making our purchase. Special thanks to Abigail and Lee.

An easy stress-free process of ordering the bed and arranging delivery. The delivery drivers were friendly and professional and did a great job. The bed is really comfortable and attractive. I'd recommend Dreams.

From the start....easy parking at the store to the delivery of the mattress, every was perfect.
Staff at the store were knowledgeable, very patient, gave me enough time to choose , not too pushy but gave me their expert opinion. I had a choice of delivery times, and the drivers were very friendly and delivered when stated. It's the first time I have used dreams and it won't be the last.

Problem free ordering on-line. Delivered on due date. All great.

Nice staff , not pushy, very helpful.

Allowed to browse the selection in my own time but when I needed help they were instantly available, offered me a pillow for a true test of the bed. Very pleasant staff.