Walked in was asked if need any help feel free to ask then left us alone to have a look didn't feel pressured, We went in looking for a TV bed but as room we wanted to put in small we had to make... See more
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See what reviewers are saying
Barnstaple branch - spot on!! All the options clearly explained, available to ask questions of but no "hard sell" techniques. When you're spending a lot of money that level of support, knowledge and g... See more
Having bought from Dreams before and been happy with the service I decided to go back and see what offers were on over the bank holiday period. I was looking for a 4ft gaslift storage bed with mattres... See more
I like my new mattress, but my wife had the same, but she has had to go back to her old mattress. We have a double electric bed and she thought that she had better change hers as I changed mine but sh... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 6 and 7 Roundswell Shopping Centre, EX31 3NH, Barnstaple, United Kingdom
- 01271615278
4.8
Excellent
136 reviews
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Top notch staff
Barnstaple shop assistance were really helpful, knowledgeable and gave me time to think & decide.
Delivery crew were fantastic, friendly and respectful.
The product is right for me and I am delighted with it.
24 November 2025
Fabulous personal service
I was so well looked after by the store manager. I was offered a cup of tea and the manager really took note of my requirements and spent a long time ensuring that I ended up with the right product.
19 November 2025
Unprompted review
First the lady in the shop was very…
First the lady in the shop was very helpful , she went thro every thing about the four mattress I tried and the one I bought is lovely , I’m enjoying going to bed . The two men that delivered it were also very good.
19 October 2025
I can't fault the service I received
I can't fault the service I received. First in the shop, the computer analysis of how I sleep to delivery, all first class. And I have to say that I am sleeping so much better than before.
4 October 2025
First class service
First class service , from the moment we walked in the shop .delivery was perfect and mattress is extremely comfortable.
22 September 2025
Great customer service
Great customer service, came out with exactly what we wanted/needed. No pressure to buy anything, great knowledge and very helpful. Price is great aswell
21 September 2025
Unprompted review
I am very pleased with my new mattress…
I am very pleased with my new mattress as I was having difficulty with getting comfortable on my old one due to back trouble
13 September 2025
Staff very helpful and assisted in my…
Staff very helpful and assisted in my choice. Best sleep I've had for a very long time. Ps the coffee was delicious. Smooth delivery by polite drivers
5 September 2025
Brilliant Dreams
We were greeted by Shelby which made us feel very welcome .she show us around and told us about all the Beds we asked about and gave us very good advice on all
We would recommend highly to visit Barnstaple store
North Devon .
16 August 2025
Unprompted review
Brilliant service from start to finish.
19 August 2025
The staffRoundswell were Excellant…
The staff at Roundswell were Excellant …… except 1 and I’ll explain that later.
Mark went over and above finding the right bed etc. also he knew I was concerned as to the bed going upstairs twists and turns. He didn’t give up until he had found the information as how I could ascertain whether it would and how to measure.
19 August 2025
A very pleasant buying experience not…
A very pleasant buying experience not pressured at all. Quick delivery and we love the bed.
3 August 2025
Excellent service from start to finnish
3 August 2025
Lovely bed and delivered on time
Lovely bed and delivered on time.
I was expecting a base headboard and mattress not flat pack but the instructions were easy to follow.
3 August 2025
Mattress sales service
The young lady and gentleman sales agents were very friendly, accommodating and helpful. Almost made spending money enjoyable!!!
18 July 2025
Staff were very knowledgeable and very…
Staff were very knowledgeable and very friendly also no pressure to purchase the most expensive product like a number of stores, highly reccomended
7 June 2025
Unprompted review
Efficient,very informative and helpful
13 May 2025
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