DreamLease Vehicle Leasing Specialists Reviews 

664
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 307 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers praise the staff for being exceptionally helpful, professional, and thoroughly attentive throughout the entire vehicle leasing process. Consumers note that communications and responses are always prompt, making it very easy to ask questions and get clear guidance along the way. Some reviewers were not happy with the communication after finishing the initial quote, noting that responses dropped and they felt left entirely in the dark. A few people also mentioned experiencing poor customer service along with a noticeable lack of proper attention once the official deal was finalized.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their exceptional professionalism... See more

Service

People report overwhelmingly positive experiences with the service, highlighting professional and efficient... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the fast communication and... See more

User experience

Users describe positive interactions with user experience, highlighting an effortless and straightforward... See more

Response time

Reviewers highlight positive aspects of response_time, frequently praising the prompt communication and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right from my initial enquiry, DreamLease have been an absolute Godsend, particularly Tom. He has helped me with all my questions, no matter how trivial, with absolute professionalism. This is th... See more

Rated 5 out of 5 stars

The whole process of leasing my new car was really impressive. I'm used, unfortunately, to receiving Luke warm service but this was truly first rate. Martin Wisby, who dealt with me was professional... See more

Rated 5 out of 5 stars

First time trying lease vehicle contracts . So as you can imagine a bit apprehensive as regards going down this road. Spoke to dream leasing , and after a few hours decided to go a head with the cont... See more

Rated 5 out of 5 stars

Skye provided a super service from initial enquiry through to order placement. Communications both verbal & email were first class, going above & beyond to understand our requirements & build a quote... See more


Company details

  1. Leasing Service
  2. Car Leasing Service

Written by the company

DreamLease Vehicle Leasing Specialists are here to turn your dreams into reality. With a combined experience of over 30 years in the leasing and motoring industry, our independent, family run business are here to assist you in finding your perfect new vehicle. We deal in all aspects of Car Leasing and Vehicle Contract Hire to suit the Individual, Business Lease customer or even the Large Fleet customer. Together with the most competitive prices in the UK and unrivalled personal customer service, you could be leasing the car you have always dreamed of, sooner than you can imagine… Our expertise range from Business Contract Hire to Personal Contract Hire and extend to Finance Lease, Outright purchase, Flexible Lease and Short Term Hire.


Contact info

4.8

Excellent

TrustScore 5 out of 5

664 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(664)

313 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had used another lease company for my…

I had used another lease company for my last two cars but hadn’t been happy with the time it took to get a response from them. It all felt like it was too much trouble.
I used initially because of the deal they had. The whole process was incredibly fast and was completed in a day. Skye was just amazing. Nothing was too much trouble and she explained in detail each step. I wouldn’t hesitate to recommend Dreamlease and Skye.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with my new Volkswagen…


Really happy with my new Volkswagen Taigo through DreamLease. The whole process was straightforward and the car is brilliant. A massive thank you to Tom C, who was incredibly helpful throughout, especially getting the car sorted and making sure all my documents were in order. Tom C made the whole experience really easy. Would definitely recommend DreamLease!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Martin was great!

Martin was great with me very patient and explained everything in detail, also he had ran through a few permutations to see what was the best option for myself on the deal.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Really easy process from start to…

Really easy process from start to finish,

Requested my quote online through Dreamlease and a very polite lady called Skye sorted everything out in a couple of days, would recommend this company as I got metallic paint included in the price where other companies wanted to charge.

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience all round

Zane was extremely helpful in finding me the best deal and terms that worked for my requirements. He then went above and beyond to ensure the delivery of the vehicle was as quick as possible!

7 August 2026
Unprompted review
Rated 5 out of 5 stars

I couldn’t recommend Martin at Dream…

I couldn’t recommend Martin at Dream Lease highly enough. He provided first class customer service throughout the process of arranging a Skoda Enyaq lease. His communication was excellent, and he went above and beyond to secure a great deal that suited our requirements.

He was friendly, helpful and genuinely committed to making sure we were happy. His customer facing attitude was exceptional and a real credit to Dream Lease. We wouldn’t hesitate to recommend either Martin or Dreamlease and will certainly be using them again in the future.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional

Tom provided an absolutely outstanding five-star service from start to finish. He is exceptionally knowledgeable and handled everything with the utmost professionalism. What stood out most was his prompt communication; he responded to every question almost instantly. Beyond his technical expertise, Tom is incredibly kind and genuinely cares about helping his clients. I cannot recommend him highly enough!

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Brian F.

We dealt with Brian for our Lease and it was a very smooth experience. He explained everything well and was very prompt at replying to any queries. Would recommend.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Martin W Was excellent throughout the whole process, he advised on the best prices, mileage and packages etc for our needs.

Would recommend to anyone.

28 July 2026
Unprompted review

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