The guy was professional to find address because our address is complicated but he finds it easy and well, and he was on time when app said 9:45 he came exactly 9:45. Today we are really happy
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We appreciate all of your feedback and will always seek to assist if you have any problems. Just visit dpd.co.uk
DPD UK
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Contact info
Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
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You have been delivering our orders to…
You have been delivering our orders to the neighbours without telling us which neighbour - What is there door number.
gousto delivery left outside
We had a gousto delivery which was left outside someone else's house in the sun. We didn't find it until two hours after delivery. No text message either to say it had been dumped in the courtyard . We live in a housing complex of 8 properties and we are in Rooftops, on the third floor
The Gousto package was left in the sun
The Gousto package was left at the end of the driveway in the sun. There is perishables in the box and I wasn't aware the package had been delivered as the driver did not ring the doorbell. Really bad service.
total disgrace
total disgrace. i had an email to say my parcel was deleverd and put in my shed, i asked to left in greenhouse. the photo they sent was my parcel in someone elses garden. i called them on the day and gave me some bull story that the driver will pick it up, didnt happen. next day i phoned again and they said they could not get intouch with that driver. gave no reason.
Mohammad , very helpful person
Delivery man Mohammad , was very helpful. He helped me to find out my pin code and waited for me . He is a gentleman
Fast and not damaged
Delivered my parcel to a complete…
Delivered my parcel to a complete different address which wasnt even on my rd. The customer service team were helpful. They called the driver and made sure he delivered it straight away. Customer service were 5 stars but delivery i would give 0 but no option for that
Didn’t get my parcel was delivered to…
Didn’t get my parcel was delivered to someone else
Package was left on a pavement at a…
Package was left on a pavement at a completely different address.
The item was delivered on the stated…
The item was delivered on the stated day to the door
Delivered exactly when your email said…
Delivered exactly when your email said you would - Your driver smart and polite.
Polite and Professional
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