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Downing Students - Coventry - City Village Reviews 

7
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TrustScore 4 out of 5

3.8

1 Bond Street, Coventry, CV1 4FQ Coventry, United Kingdom, GB

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See what reviewers are saying

Rated 4 out of 5 stars

The building was modern and very well-equipped! The staff was really attentive to our needs and always ready to help. The only major thing that bothered me was the amount of maintenance work done th... See more

Company replied

Rated 3 out of 5 stars

I can‘t find my delivery,eventhough the picture by delivery man which truly sent to the reception

Company replied

Rated 5 out of 5 stars

Very pleasent environment with lovelyahd helpful staff and abundance of opportunities on where to spend time in the facility. Easy to communicate and agree, fast application processing and flexibility... See more

Company replied

Rated 1 out of 5 stars

Don’t waste your year selecting the awful accommodation like this

Company replied


Company details

  1. Student Dormitory
  2. also in
  3. Apartment Rental Agency
  4. Property Management Company
  5. Real Estate Rental Agency
  6. Serviced Accommodation
  7. Student Housing Center

Written by the company

At Downing Students, we've got you. From Liverpool and Manchester to Leeds, Newcastle, Coventry, Cambridge, Exeter, Glasgow, London and Edinburgh, our student communities are right where you want to be, in the heart of the UK's most exciting city-centre locations. University life can be unpredictable, but where you live shouldn't be. That's why we create thoughtful, purpose-built homes designed around the way students really live. Whether you're settling into a new city, meeting new friends, revising for deadlines or making the most of everything university has to offer, we're here to make student living feel a little easier. We design, build and manage our own accommodation, so every detail is considered. From welcoming social spaces and dedicated study areas to friendly on-site teams and reliable support, we're focused on creating places that feel like home, not just somewhere to stay. At Downing Students, it's about more than PBSA accommodation. It's about finding your place, feeling supported, and making the most of every moment along the way. We've got you.


Contact info

  • 1 Bond Street, Coventry, CV1 4FQ, Coventry, United Kingdom, United Kingdom

  • +4402476633188

3.8

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

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3.8

All reviews

(7)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

amazing place to live

amazing place to live, the people here are so friendly

27 October 2025
Downing Students - Coventry - City Village logo

Reply from Downing Students - Coventry - City Village

Thanks so much for your kind review!

Rated 3 out of 5 stars

I can‘t find my delivery

I can‘t find my delivery,eventhough the picture by delivery man which truly sent to the reception

4 October 2025
Downing Students - Coventry - City Village logo

Reply from Downing Students - Coventry - City Village

Hello Lili, thank you for your review. We take all feedback seriously and would like to investigate further. We can’t connect your name to any existing bookings at City Village. Please come and see us at reception so we can get some more information.

Rated 5 out of 5 stars

that is great

that is great!

11 August 2025
Downing Students - Coventry - City Village logo

Reply from Downing Students - Coventry - City Village

Hi Yiwen, thanks for your review! We're really glad you enjoyed your experience with Downing Students.

The Downing Students Team

Rated 5 out of 5 stars

Experience

Very pleasent environment with lovelyahd helpful staff and abundance of opportunities on where to spend time in the facility. Easy to communicate and agree, fast application processing and flexibility.

11 August 2025
Downing Students - Coventry - City Village logo

Reply from Downing Students - Coventry - City Village

Hi Victor

We're delighted to hear you've had such a positive experience at City Village. It’s great to know our team has made you feel welcome and that you’re enjoying the spaces and opportunities around the building.

We’re especially pleased that the application process felt smooth and flexible- that’s exactly what we aim for.

If there’s ever anything you need, we’re always here to help!

City Village Team, Downing Students

Rated 1 out of 5 stars

Run away

Don’t waste your year selecting the awful accommodation like this

1 August 2025
Downing Students - Coventry - City Village logo

Reply from Downing Students - Coventry - City Village

Hi Q,

Thank you for your feedback. We're really sorry to hear that your experience didn’t meet expectations. We understand how important it is to feel comfortable and supported in your accommodation, and we regret that this wasn’t the case for you.

Please know that we’re taking your concerns seriously and reviewing what happened to ensure improvements are made. If you’re open to it, we’d welcome the chance to speak with you directly and offer support where we can.

The Downing Students Team

Rated 4 out of 5 stars

An overall good experience despite the maintenance work noise

The building was modern and very well-equipped! The staff was really attentive to our needs and always ready to help.
The only major thing that bothered me was the amount of maintenance work done throughout the year, especially from September to December 2024: I would always be woken up by drilling sounds at around 8 during weekdays.

21 September 2024
Downing Students - Coventry - City Village logo

Reply from Downing Students - Coventry - City Village

Hi Nino,

Thank you for sharing your experience. We're really pleased to hear you enjoyed the building and felt supported by our team throughout your stay.

We’re truly sorry the maintenance noise affected your mornings. While the work was necessary to keep the building in top condition, we understand how disruptive it can be and appreciate your patience during that time.

Your feedback is incredibly valuable, and we’re working on ways to better manage future maintenance to minimise the impact on residents.

Thanks again for your kind words- we hope to welcome you back soon!

Rated 5 out of 5 stars

Very good

Very good. The reception is helpful and the maintenance is really fast.

4 August 2025
Downing Students - Coventry - City Village logo

Reply from Downing Students - Coventry - City Village

Hi Yijia, thank you for your positive feedback, we are glad to hear you had a great experience staying at City Village. It’s always rewarding to know our team and facilities helped make your time with us enjoyable.
We appreciate you taking the time to share your feedback- it means a lot to us!

City Village team

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