Thoroughly pleased with the way the order was handled. All the products are well displayed to select and choose. Delivery was prompt and on time. One little comment to make,and that is the hardness... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Prompt service and product that works. My dog's never had fleas in their whole lives. I was giving them garlic and fenugreek daily. I ran out and so many things were going on I didn't reorder. T... See more
Company replied
I see results in my dog from taking Dorwest products. Tree Barks works everytime he has a loose stool and I am convinced that the Scullcap and Valarian tablets help with his anxiety. If he has a signi... See more
Company replied
As usual, great service and products from Dorwest. My dogs never looked so fit and healthy, my husband spotted what he thought was a stray dog running flat out across our fields, but it was actually o... See more
Company replied
Company details
Written by the company
Experts in herbal pet care. Founded in 1948, providing over 75 years specialist experience in companion animals and herbs to its customers. A third generation family business located in rural West Dorset, Dorwest are passionate about keeping dogs and cats healthy and happy by using high quality herbal supplements. With dedicated, experienced and trained staff with a real interest in companion animals, award-winning Dorwest is the renowned market leader and a worldwide brand available in over 20 countries outside the UK. For more information about Dorwest products, please visit www.dorwest.com.
Experts in herbal pet care
Written by the company
- Promise 1
- We never compromise on quality
- Promise 2
- We have dedicated, experienced, trained staff with a real interest in companion animals
- Promise 3
- Same day dispatch on all orders before 3pm
Contact info
Poundbury, DT1 3AR , Dorchester, United Kingdom
- 01308897272
- info@dorwest.com
- www.dorwest.com
4.9
Excellent
10K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Dorwest Herbs
Thank you for the lovely 5* review Coral!
Beatrice & The Dorwest Team
It helps my pet have nicer breath
19 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review Theresa!
Beatrice & The Dorwest Team
Easy to order and quick delivery
Easy to order and quick delivery. Ordered for dog as seems to help with being a repellant against mites and fleas. Also keeps her coat in good condition
16 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review Joanne!
Beatrice & The Dorwest Team
Basically a good service
Basically a good service. Will certainly continue to buy olive 🫒 oil tablets.b
My greyhound has a beautiful shiny coat....
18 February 2026
Reply from Dorwest Herbs
Thank you for your review Tony!
Beatrice & The Dorwest Team
Excellent service
As usual, great service and products from Dorwest. My dogs never looked so fit and healthy, my husband spotted what he thought was a stray dog running flat out across our fields, but it was actually our 13yr old, showing off her Movewellia moves!
18 February 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Rob!
We are so pleased to hear that our products are helping to keep your dog's so fit and healthy!
Beatrice & The Dorwest Team
Good service and speedy delivery
Good service and speedy delivery. Still to test the purchases fully.
16 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review Rachel!
Beatrice & The Dorwest Team
Very prompt delivery
Very prompt delivery, very good at keeping in touch. I have been using your products for my dogs for many years. Thank you
17 February 2026
Reply from Dorwest Herbs
Thank you for your review Janice!
Beatrice & The Dorwest Team
Shitzu’s weak appetite
Bought this product to improve my shitzu appetite so far it hasn’t worked and I’m still throwing out his uneaten food, I was praying this would be a win win for but alas no, ….and his healthy has been checked by the Vets and blood tests all good ….. this dog is a tough one to crack.
16 February 2026
Reply from Dorwest Herbs
Thank you for your review Annette.
We are sorry to hear that our product has not had the desired effect for your dog. If you contact the Dorwest Customer Service Team at info@dorwest.com, our advisors would be happy to help and see if there are any changes to the administration that may help your pet.
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Soren!
Beatrice & The Dorwest Team
Love the dowest herbal vet quick…
Love the dowest herbal vet quick delivery always but from the them
16 February 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Lorraine!
Beatrice & The Dorwest Team
I lost my lovely Persha recently but…
I lost my lovely Persha recently but still use Garlic and Fenugreek on Fhell as a ‘hostile’ environment for fleas.
I don’t use any spot on stuff as I don’t like them … unless i have to!
16 February 2026
Reply from Dorwest Herbs
Thank you for your lovely 5* review Sue.
We are so sorry to hear of your dog's recent passing, but pleased to hear that our Garlic and Fenugreek Tablets are still helping Fhell with flea prevention.
Beatrice & The Dorwest Team
Garlic and fenugreek allergy sx improved massively
My sensitive sausage dog suffers with some sort of allergy. He gets smelly dirty ears and skin reactions. I give him the garlic and fenugreek tablets everyday and his symptoms have improved by 90%. I love it because I don't want to give him toxic medicines.
16 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review Anna!
We are so pleased to hear that our Garlic and Fenugreek Tablets have helped your dog so much with his ears and skin!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Lisa!
Beatrice & The Dorwest Team
A great company to deal with.
A great company to deal with, I've dealt with Dorwest for many years, their herbal products are of top quality, my dogs over the years have really benefited from various herbal remedies. I can't recommend Dorwest Herbs enough.
26 January 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Jenny!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Jan!
Beatrice & The Dorwest Team
a very easy to use website
a very easy to use website, plenty of good options at good prices. Lots of information on the products. Good delivery times and well packaged
13 February 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Nicola!
Beatrice & The Dorwest Team
So pleased to have found your products!
Very prompt delivery of products. An easy website to navigate with a straightforward ordering procedure. I have been using 2 of your products for 6 months now. They appear to have had a very beneficial effect on the, sometimes, sensitive skin of my Tibetan Spaniel. I was advised by friends I trust to try your product. I am glad that I did!
13 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review!
We are so pleased to hear that our products have helped your Tibetan Spaniel with their sensitive skin!
Beatrice & The Dorwest Team
Website is easy to negotiate
Website is easy to negotiate , the pills are described easily and plenty of advice about them . Delivery is very good .
13 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review!
Beatrice & The Dorwest Team
This is my second pot of tree barks…
This is my second pot of tree barks powder. In just under a month my dog regained half a kilo in weight, with no extra food
13 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review Marian!
We are so pleased to hear that our Tree Barks has helped your dog to put some weight on!
Beatrice & The Dorwest Team
Excellent service
13 February 2026
Reply from Dorwest Herbs
Thank you for the 5* review Charles!
Beatrice & The Dorwest Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.