Our rescue pointer Hugo really struggled with his tummy, reflux and his weight. It has taken us a long time to get a good balance. We worked with Dave who certainly knows his subject around suppl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely brilliant, the website is so easy to use, the service is brilliant. The outstanding knowledge is very reassuring. My GS was really nibbling at the beginning of the year, I had tried the no... See more
Company replied
The stray cat I ordered this for when I took him in had dreadful skin, dry and itchy due to poor nutrition I ordered the salmon oil and it came very quickly. I was actually asked if I wanted a subsc... See more
Company replied
These are the best, delivery is fast, really well packaged and the actual tablets, well my GS was getting to the stage of limping after a long walk etc. Now he’s back to running for balls and sticks w... See more
Company replied
Company details
- Pet Store
- also in
- Pet Supply Store
Written by the company
Experts in herbal pet care. Founded in 1948, providing over 75 years specialist experience in companion animals and herbs to its customers. A third generation family business located in rural West Dorset, Dorwest are passionate about keeping dogs and cats healthy and happy by using high quality herbal supplements. With dedicated, experienced and trained staff with a real interest in companion animals, award-winning Dorwest is the renowned market leader and a worldwide brand available in over 20 countries outside the UK. For more information about Dorwest products, please visit www.dorwest.com.
Experts in herbal pet care
Written by the company
- Promise 1
- We never compromise on quality
- Promise 2
- We have dedicated, experienced, trained staff with a real interest in companion animals
- Promise 3
- Same day dispatch on all orders before 3pm
Contact info
Poundbury, DT1 3AR , Dorchester, United Kingdom
- 01308897272
- info@dorwest.com
- www.dorwest.com
4.9
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Dorwest Herbs
Thank you for your 5* review Manuela!
Beatrice & The Dorwest Team
Always great products and service :)
30 July 2026
Reply from Dorwest Herbs
Thank you for the great 5* review Ninna!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Anne!
Beatrice & The Dorwest Team
Amazing products
Amazing products. Love the homeopathy range . Really quick delivery too
29 July 2026
Reply from Dorwest Herbs
Thank you for the 5* review Lisa!
Beatrice & The Dorwest Team
These are the best
These are the best, delivery is fast, really well packaged and the actual tablets, well my GS was getting to the stage of limping after a long walk etc. Now he’s back to running for balls and sticks without a limp, I can tell how much happier he is being able to move much more freely again and there tablets are the only thing he’s taking so I know they work!
30 July 2026
Reply from Dorwest Herbs
Thank you for the 5* review Chloe!
We are so pleased to hear that our products are helping your dog to move so freely again!
Beatrice & The Dorwest Team
I have used Dorwest for decades and…
I have used Dorwest for decades and trust the quality of their products and customer service.
30 July 2026
Reply from Dorwest Herbs
Thank you for the 5* review Lynda!
Our Customer Service Team is always happy to help!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Anne!
Our Customer Service Team is always happy to help!
Beatrice & The Dorwest Team
Great service!!
Speedy delivery. Good updates throughout.
My rescue Staffie has been on the Valerian and Skullcap for about 10mths... we really think they help after the huge trauma and cruelty he suffered.
Great value. Will definitely buy again.
29 July 2026
Reply from Dorwest Herbs
Thank you for the 5* review Debbie!
We are so pleased to hear that our Scullcap and Valerian Tablets have helped your rescue Staffie with his past traumas!
Beatrice & The Dorwest Team
Dorwest Herbs are the best
Dorwest Herbs are the best, you know everything is authentic and fresh. Fast delivery with products that work.
16 July 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Paula!
Beatrice & The Dorwest Team
Love Dorwest products
Love Dorwest products. Delivery always prompt and website easy to navigate and understand
3 July 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Karol!
Beatrice & The Dorwest Team
Always on time with delivery…
Always on time with delivery considering this company is on the other side of the world very impressive delivery service I must admit.
27 July 2026
Reply from Dorwest Herbs
Thank you for the 5* review Edgar!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Terry.
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Peter.
Beatrice & The Dorwest Team
great as always
22 June 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review!
Beatrice & The Dorwest Team
I'm marking it 5 as my vet gave me the…
I'm marking it 5 as my vet gave me the name of the product. Jasper has only been taking it for a few days but I'll contact again after his next blood test to see if any improvement.
16 July 2026
Reply from Dorwest Herbs
Thank you for the 5* review Jacqui.
We do hope that there is some improvement on Jasper's next blood test.
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Rosie!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the lovely 5* review Sue!
Beatrice & The Dorwest Team
The green relief tablets was…
The green relief tablets was recommended by my vet. As my Husky suffers with dry skin. But since putting him on green relief. His coat and skin look Amazing. The dry patches have Gone. And iv recommended Dorwest Herbs. To so many dog owners.
27 July 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Donna!
We are so pleased to hear that our Green Releaf Tablets have helped your dog with his skin!
Beatrice & The Dorwest Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.