Great price, fast service. Cleans any fingerprints off the glossy finish kitchen units with a light spray and single wipe, no smears or streaks. Left the car windshield, windows, and mirrors spotle... See more
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Written by the company
A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.
We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.
📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK
📞 Customer Support: 0330 128 12 12
📧 Email: sales@dortechdirect.co.uk
🌐 Website: www.dortechdirect.co.uk
Written by the company
Dortech Direct, HD2 1FA, Huddersfield, United Kingdom
Replied to 98% of negative reviews
Typically replies within 1 week
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After buying a hand glass lifting sucker I was immediately received a email saying due to suppliers it will take 3 weeks to arrive . I had to phone doortech direct after the 3 weeks for a update and the said it could take another 4 weeks to arrive .very poor communication with customers and a very poor service.

Reply from Dortech Direct
Despite paying for 3-5 day delivery we received the Sika sealant after 12 days. This caused us a stoppage in our production. Not acceptable.

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Ordered on website and delivered within a few days . Great product dose what it says.

Reply from Dortech Direct
There was a problem with one of the screws. A new one was sent with no quibble and foc.

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The response between retailer and customer...wasn't as responsive as I wanted.but thee company was good with my complaintaint and have been amazing with everything directly and has made everything amazing for me and glad to have 1 on 1 response for interaction great company to corosponde with
Alix harvy

Reply from Dortech Direct
allready have Doortech on most of my scout HQ doors.

Reply from Dortech Direct
Very quick despatch
Great packaging and very quick delivery. Kept informed of delivery time all the way.

Reply from Dortech Direct
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