Doors4UK Ltd Reviews 

137
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Due to an awkward living room room layout, a hinged door was not an option for the opening leading to the hallway. We spoke to Edward at Doors 4 UK, and he suggested a frosted glass sliding door wit... See more

Rated 1 out of 5 stars

Gone into liquidation after taking a £1.4k deposit October 2023. This Company did not reply to phones calls or emails after taking money. The director/ owner has set up another company called Deluxe... See more

Rated 5 out of 5 stars

We've had a positive experience with Doors4UK. Right from the first phone call and the pre-order survey, they guided us through all the available options and took our specific requirements into accoun... See more

Rated 5 out of 5 stars

We are thrilled with how this glass partition transforms the whole look of our home! I'm really grateful of the results as this is more than I was expecting! The doors arrived a bit earlier and we wer... See more

Company details

  1. Door Supplier

Written by the company

Doors4UK currently has a presentation office in Watford, North West London with doors and frames on display. The aim of the business is to provide clear and affordable solutions for our customers who are making investments in their homes. Doors4UK offers every customer access to high-quality doors sets, produced by one of the best manufacturers in Europe. Using only the finest, sustainably sourced timber, our products will enhance any space. We supply our products to retail customers, tradesmen, developers, interior designers, contractors, architects and end customers. All our products are available with bespoke sizes in any finish or style, whether it’s classic or contemporary.


Contact info

4.1

Great

TrustScore 4 out of 5

137 reviews

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4.1

All reviews

(137)

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Rated 5 out of 5 stars

A week ago

A week ago, I bought some white and some painted doors to change the design of my house a bit, and I’m very happy with what I got. They fit beautifully, and you can tell that the products from the store are high-quality.

14 December 2022
Unprompted review
Rated 5 out of 5 stars

After my order arrived

After my order arrived, I’ve already recommended this store to all my friends.
I ordered some painted doors, and the color is exactly what I ordered, and they have been installed beautifully in my living room.

30 November 2022
Unprompted review
Rated 5 out of 5 stars

I had a hard time getting a door that…

I had a hard time getting a door that matched the wood color in the rest of my home, but this store did it for me. Customer service was quick to help me choose my door and deliver it to my house in just a few days.

12 November 2022
Unprompted review
Rated 5 out of 5 stars

For a long time

For a long time, we wanted to change the interior doors of my home for warmer ones, and the truth is that what I got in this store didn’t disappoint me at all.

4 April 2022
Unprompted review
Rated 5 out of 5 stars

V happy girl

After much research and shopping around, I decided to replace my old living room door with a premium metal framed door from Doors4UK. I used the fitters recommended by the company and they did a fantastic job. Very professional.

23 June 2022
Unprompted review
Rated 5 out of 5 stars

The doors provided by Doors4UK were first class.

The doors provided by Doors4UK were first class.

For those of you who have read the mixed reviews, please understand that these are one-off doors made to order in Germany.

As such, they need to be ordered from a huge array of options, then measured, ordered, paid for before being manufactured and then professionally installed.

As a consequence of Brexit (yes this comes into it too) and the process, this can take several months and my installation took 6 months from beginning to end.

Doors4UK were highly professional and the end result is amazing.

15 June 2022
Unprompted review
Rated 1 out of 5 stars

We ordered a soundproof fire door at…

We ordered a soundproof fire door at great expense (3.5k)
It took over 7 months to deliver and they wanted all the money up front. When installed the door was louder thankl the previous door. Not sound proof at all. Very poor installation leaving messy foam around the doorframe. We complained and the manager was rude and unhelpful

11 June 2022
Unprompted review
Doors4UK Ltd logo

Reply from Doors4UK Ltd

Dear Bob,
Thank you for your reply and for sharing your experience. Your order was delivered after 5 months after you signed the contract with us. Our payment procedure was presented to you from the moment that you enquired with us. Your order was for a custom-made soundproof fire-rated door that cannot be supplied and fitted if the total amount is not paid in full prior to delivery, the procedure that was communicated to you from the beginning of the collaboration. During the manufacturing process, you requested some changes to the door that if we would provide them, the door would have lost its fire-rated and soundproof certificates and the factory will not manufacture this kind of door.
You mentioned that the door is not soundproofed and if so, can you please provide more information regarding this? Our soundproof doors are certified after numerous tests are conducted and the soundproof level is reached. Hence, it is very difficult for us to see how the door that was installed on your premises doesn't supply the level of soundproofing that it was tested for.
Waiting to hear back from you.
Kind regards,
Doors4UK Team

Rated 1 out of 5 stars

Absolutely shocking company

Absolutely shocking company. Doors delivered 6 weeks later than originally promised, like pulling teeth to get any information out of them, no installation instructions, screws missing. Once they have your money they have zero customer service. Avoid this outfit!

2 March 2022
Unprompted review
Doors4UK Ltd logo

Reply from Doors4UK Ltd

Dear Norman,

Thank you for your review and for sharing your experience with others. I understand your opinion and the frustration that was raised because of the delay in your order. Usually, the lead time for the product that you ordered is between 6 to 10 weeks, but it took 16 weeks to deliver to you and this happened because your order was caught in changing of import procedure from the beginning of this year. We kept you updated with the status of your order and we did our best to bring it sooner, but there are some things like customs that we don't have the power to speed up.
I understood from our technical department that you had difficulties in fitting your bespoke product. From the beginning, we offered installation for your product, installation carried by our trained fitting team. Being a custom made product and not a DIY product, the fitting instructions that we can offer are for a professional fitter/ carpenter/ joiner and not for someone that is not trained in this field.
We tried our best to help you out but our team has been blocked by your way of communication which was impolite and offensive and we have numerous emails from you with this kind of verbal aggression. Our company doesn't tolerate this kind of aggression. Even if at the beginning we ignored them and let them slide after we delivered the order to you and fulfilled our part of the contract, we decided to stop any communication with you due to your rude tone.
I hope you will enjoy the product ordered.

Kind regards,
Doors4UK Team

Rated 5 out of 5 stars

Very satisfied

Very satisfied
We were very satisfied with the service. We had a bit of delay due to the transport company but the contract manager kept us updated all the time so we haven’t had to chase. Very efficient, would definitely recommend!

14 February 2022
Unprompted review

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