Enjoyed shopping for new denim pieces - pink Kate jeans & pink denim jacket . The set looks amazing ! Ana recommends pieces as they are launched and always helps with sizing . She gives excellent... See more
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Review summary
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I’m absolutely in love with this brand! Shopping online has never been easier—thanks to their incredible concierge service, there’s no second-guessing. They help you find the perfect fit for your siz... See more
I have never had such personal service. I spoke to the rep Ana a few times who helped me with a return and exchange, for the next size, she also gave me very detailed advise on the different fits and... See more
quite possibly the best jeans ever - I am 6ft and my daughter is 6ft 3 (so guess who steals them from me) Donna's jeans are insane I have multiple styles in all colour ways and her jumpsuits are ne... See more
Company replied
![Maybelline The Cutest Jacket Ever | Shell Pink [Pink Denim]](https://businessunitproducts-images.trustpilot.com/69b6dfb8b468d27ea7a3a59e_300pxWide.png)
![Kate The High Top Patch Pocket Relaxed Wide Leg | Shell Pink [Pink Denim]](https://businessunitproducts-images.trustpilot.com/69b2f60d051ac514ac4aaf9b_300pxWide.png)
![The Classic Puff Tee | Inky [Dark Blue]](https://businessunitproducts-images.trustpilot.com/68f0de981a448c1121c7c667_300pxWide.png)
![Dusty The Super Downtown Jumpsuit | Dirty Leopard [Camouflage]](https://businessunitproducts-images.trustpilot.com/67c76cb50e1f2f204a275c70_300pxWide.png)
![Rosie The Dead Straight Leg | Darkest Hour [Black Denim]](https://businessunitproducts-images.trustpilot.com/688c8be9d606be1aaf3ff43e_300pxWide.png)
![Cassandra The Flared Jumpsuit | Noir Velvet [Black]](https://businessunitproducts-images.trustpilot.com/682476a4aa7548b29bf7efd3_300pxWide.png)
![Cassandra The Extra Body Length Flared Jumpsuit | In The Forest [Green]](https://businessunitproducts-images.trustpilot.com/67edbb854e45bab03c384d2e_300pxWide.png)
Company details
Written by the company
Shop the latest styles from Jean Queen Donna Ida's seasonal collections plus her classic never out of stock lines. For personal fit and style advice from the team call or message +44 7488 845854.
Shop at Donna Ida
Written by the company
- 30 day returns policy
- We offer a 30 day returns policy. Remember not to remove the tags.
- Worldwide shipping
- Free UK Returns
- On all full price orders.
- We’re Here for You
- DONNA IDA is known for its customer service as much as its denim. WhatsApp, DM or live chat us day or night, 7 days a week for friendly, informed and embracing style advice.
Shop with Confidence
Easy returns, no fuss
Enjoy 30 day returns and straightforward exchanges if it’s not quite right.
Contact info
London, United Kingdom
- +44 7488 845854
- hello@donnaida.com
- www.donnaida.com
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4.9
Excellent
5K reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Donna Ida's customer service is AMAZING!
Donna Ida's customer service is top-notch! Not only are they always available when I need them, but they are polite, helpful, and very attentive.
22 November 2025
Ready for Christmas. The perfect jumpsuit bought in red.❤️
The perfect jumpsuit bought in red.❤️
Quality, thick material, just right for Christmas party outings.
Fits like a glove as it has some stretch, long length which was easy to take up to suit the boots I will wear with it.
Couldn’t be happier with my purchase❤️
1 December 2025
Hopefully my new size jumpsuit on way…replacing one too small
Hopefully my new size jumpsuit on way replacing one too small Need it for sat night
25 November 2025
Beautiful and great quality
From order to delivery was approx 2-3 days
Arrived in lovely packaging.
Dusty jumpsuit is beautiful with boots or strappy sandals
Great quality
25 November 2025
Denim that makes you feel fabulous
This is my second jumpsuit purchase from Donna Ida. The first was two years ago the Cassandra and still it is a go item and always get compliments when wearing. My latest purchase - the Dusty is just as fab. As soon as I put it on the fit is great and fabric feels soft and comfortable. Can’t wait to wear. Highly recommend.
25 November 2025
Superb customer service from Ana over…
Superb customer service from Ana over email and WhatsApp.
24 November 2025
Jumpsuit of dreams
Jumpsuit of dreams! Quite literally. I’ve lusted after Cassandra for quite some time, and we finally came face to face at the Spirit of Christmas fair: A ‘try on for size’ very quickly turned into a firm purchase. The cut, the feel, the fit - just perfect. And being advised by Donna herself was the icing of the cake!
6 November 2025
Whole experience ordering return ect…
Whole experience ordering return ect very professional
19 November 2025
Fantastic customer service and I love…
Fantastic customer service and I love the jeans
18 November 2025
Donna Ida is the most incredible…
Donna Ida is the most incredible company ever. Ana is so amazing and so helpful. Absolutely love everything about the products and the customer service is the best around.
21 November 2025
Just love buying jeans from Donna Ida
Just love buying jeans from Donna Ida - I get the best advice and they last forever!
9 November 2025
Excellent service yet again
13 November 2025
Friendly professional and patient…
Friendly professional and patient approach.
Good design product that is stand out from the rest.
Will return 😊
9 November 2025
Absolutely LOVE my new jeans
I came across Donna Ida at a pop up stall at a Christmas fair. I had never heard of them before but really liked the look and feel of the jeans. I ended up going back to try on a pair and buying them. They are absolutely fantastic. They fit beautifully, are super soft and lovely to wear and look fabulous. Expensive jeans but worth the money. Love them.
9 November 2025
I was at the spirit of Christmas fayre…
I was at the spirit of Christmas fayre in Olympia with my daughter and we had a fabulous day together. It was a special day. I also enjoyed the Donna stand and bought a black top which is non clingy and fabric feels luxurious. I’ll be biting more from donna Ida
7 November 2025
Lovely sales girls at The Spirit of…
Lovely sales girls at The Spirit of Christmas fayre
7 November 2025
Shopping at Donna Ida is always a…
Shopping at Donna Ida is always a treat! Their customer service is the best around - they really know the stock, correct sizing and it is fun!
The jeans feel and look amazing. Thanks girls!
7 November 2025
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