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See what reviewers are saying

Rated 5 out of 5 stars

just ordered there new machine, thanks for kiran for helping me in setting the server and deploying my ecommerce beauty product website. when we had issues like ssl and few scripting, there executing... See more

Rated 4 out of 5 stars

Came here after trying a "free" hosting service. The only thing free was the lack of service. Setting up my existing web site and email address took all of 10 minutes on Domainracer [about 2... See more

Rated 5 out of 5 stars

I have been with one other web hosting provider I was facing slow site loading issues with them. I changed my hosting and purchased a new personal plan of web hosting from Domain Racer. Now its been a... See more

Rated 1 out of 5 stars

Im using them with years, but lately they literally destroyed my business. Their servers are more down than up, also takes forever time to load the page. When you contact support, they reply pretty q... See more

Company replied

Company details

  1. Web Hosting Company

Written by the company

DomainRacer is also called India's #1 Web hosting provider and Domain Registration we offer a specialized hosting services including domain name, domain registration and hosting plans also DomainRacer provides affordable low-cost web hosting, feature-rich Web hosting. We provide best features according to clients requirements: -Unlimited SSD Disk Space and Bandwidth -Free 256-Bit SSL Certificate -Secured by ModSecurity and MagicSpam Pro -Full Acronis Daily backups at no extra cost -99.99% LiteSpeed Cloud Uptime Guarantee and more.


Contact info

3.7

Average

TrustScore 3.5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I need the manged services with 24…

I need the manged services with 24 hours support and here DomainRacer offers very good pricing for their managed cPanel hosting with great affordable pricing that matches my budget and requirements.

1 January 2026
Rated 1 out of 5 stars

I had a very bad experience with this…

I had a very bad experience with this hosting company.

After every 15–20 days, serious server issues occur. The downtime is not short-term — many times the website stays down for 24 to 48 hours or even longer, which is completely unacceptable for any business website.

The support team is extremely poor. They do not properly investigate issues and mostly send generic, copy-paste replies. There is no sense of urgency, even when websites are completely down.

To “fix” the problems, they migrated servers and changed IP addresses without proper planning or notification. After this migration:

DNS was incompletely configured

Server settings were misconfigured

Many website features stopped working

Google could not access important files like robots.txt

Because of this mismanagement, my website ranking dropped, traffic decreased, and I suffered direct loss of earnings. Despite repeatedly explaining the impact, the hosting company showed no responsibility or concern.

Frequent downtime, unstable servers, unprofessional support, and careless migrations make this hosting provider unsafe for any serious website or SEO-based business.

I strongly do not recommend this hosting company if you value stability, uptime, and proper technical support.

1 January 2026
Unprompted review
DomainRacer logo

Reply from DomainRacer

query was related to robots.txt is assisted over anydesk. as a provider we have limited access for outside our services. still one of colleague resolved by taking remote hand and login to webmaster of google.
It was setting issue in google webmaster was corrected. apologize but request not to write public reviews for resolved queries which was not included in our expertise.

we are expert in server, network and cloud platform. in case if anyone reading may take wrong way, we always there to support and guide you if in case have any query or doubt.

You can connect via whatsapp also to your account manager Ragini K. she have 7years experience and can assist you better.

Rated 5 out of 5 stars

For my application development I need a…

For my application development I need a infrastructure with managed services and I got their cPanel managed VPS plan that support all my hosting related work with all licences setup, i only have to work on my development part without any issues.

18 December 2025
DomainRacer logo

Reply from DomainRacer

Hello Mohit, Thanks for taking time to share your positive review. Appricated Ms. Nandini that help in this app deployment process. need any support or queries you can always connect to your account manager Ms. Nandini
Most welcome...

Rated 3 out of 5 stars

I am having multiple services with…

I am having multiple services with DomainRacer, and recently one of my shared hosting services not working due to ip blocking from Jio Network, it's create a issue for me and after waiting 24 hrs DomainRacer team changed my server ip now it's working. Hope I will not getting this issue in future.

4 December 2025
DomainRacer logo

Reply from DomainRacer

Hi Suraj, Yes it was really tough time as DOT (department of telecommunication flagged some sites from your panel. we have successfully recovered and now are live. it was out of scope but luckily got recovered sooner from this damage. Hoping we get positive feedback and will sure we deliver quality service.

Rated 1 out of 5 stars

Poor Response to Tickets

I am their new user with a reseller account. The service has been down for the last 48 hours, as they claim the issue is with routing via Hathway and Jio networks. I have asked for a refund. No answer on that and the ticket raised continues to be "in progress."

8 December 2025
Unprompted review
DomainRacer logo

Reply from DomainRacer

As discussed over the call, this issue was related to Jio and Hathway routing. As a server provider, we cannot control or influence other companies blocking a website. We are connected with multiple telecom providers such as Airtel, Jio, and TATA Communications, and after investigation, it was confirmed that one of the websites was blacklisted by the DoT (Department of Telecommunications) due to a violation of regulations. As a result, the DoT instructed ISPs to block all associated websites.

We explained this in detail during the call and shared the complete background of the issue. We apologize, but when an issue is related to regulatory compliance, it is beyond our control and not associated with server administration.

All of your websites were accessible worldwide, which clearly indicates that this was not a server-related issue. We request you to kindly reconsider your review. Throughout this period, our team was continuously in touch with you and shared regular updates.

Resolution confirmation screenshot:
https://imgshare.cc/xu3ns75u

Despite this, you requested a refund, which we processed successfully. We would like to state that we made every possible effort to resolve the issue, even though it was outside our control.

Rated 5 out of 5 stars

Forex VPS of DomainRacer

Forex VPS of DomainRacer, has enhanced my trading execution speed. the server has improved quick market access by reducing the latency of my trading platform. I run my VPS 24x7 and never having any stuckness or other issues that I have with privious provider.

17 November 2025
DomainRacer logo

Reply from DomainRacer

We appreciated your positive feedback. Mr. Roni already in touch with you. He is your account manager. wishing stable service and quality will be consistence.

Rated 3 out of 5 stars

I am their user from last 3 year and…

I am their user from last 3 year and using their reseller hosting plan. All are good and support is also fine. I asked their management for additional discount but they denied for additional offer or give promo code.

4 April 2025
Rated 5 out of 5 stars

I love the quality of their USA Forex…

I love the quality of their USA Forex Server, their AMD server gives extreme services and my meta traders application works very well on their server. The network of their server is also very fast and responsive. I like their server because they provide the VPS in New York location as I need for low latency.

1 April 2025
Rated 5 out of 5 stars

Working on their server is really fast…

Working on their server is really fast and responsive experience, because I am using RDP for my ERPs from last 3 years, but the quality of their windows VPS is really fast and responsive. They have affordable and reliable infrastructure that fulfil the requirements without any hase.

28 March 2025
Rated 5 out of 5 stars

The managed vps that I got from their…

The managed vps that I got from their team is working fine and specially thanks to Aditya to setup my SSH with custom ports.

25 March 2025
DomainRacer logo

Reply from DomainRacer

Thanks Pravin,
Had setup and live your business and we happy about it. and really appreciated your feedback. Thanks again.

Rated 1 out of 5 stars

Error: Action Failed Unable to auto-login. Please contact support.

Have been facing this issue since last 1 week and all they have to tell is, "Our DC team has detected hardware failure on the current server and looking at the seriousness of this issue it will take more 8-9 hours to fix it as any wrong move can be catastrophic therefore, it needs to be handled very carefully. We highly appreciate your patience throughout this situation. And we also want to assure you that your data is safe with us."

Since last 60 hours they are giving false promise of 15 hours, 8 hours blah blah blah blah.

Fed up of them and they actually haven't came up with any solution yet.

Pathetic service, lucky it's just a month away from renewal, would better migrate to hostinger rather than being with these idi**s

15 September 2024
Rated 5 out of 5 stars

Recently

Recently, I interacted with their support team and they were so quick. I will be here again if their services disappoint me

21 September 2024
Unprompted review
Rated 1 out of 5 stars

Always down, and slow servers

Im using them with years, but lately they literally destroyed my business. Their servers are more down than up, also takes forever time to load the page. When you contact support, they reply pretty quickly and polite, but you always get a message like "sorry we had a problems about xxx, we are trying to sole the issue asap", and you wait hours and days for your domain to get back online while you are losing precious traffic and money.
The worse hosting I've ever used 👎

19 September 2024
Unprompted review
DomainRacer logo

Reply from DomainRacer

509 resource limit exceeded, as you are on basic plan it has limit of 5GB bandwidth per month. request to upgrade to personal plan which comes with unlimited bandwidth hardly 5-8$ yearly difference. we cant reset bandwidth as limit already 5GB as it is very basic plan for startup. for ecommerce recommend to use higher one which is cost effective as well.

Rated 1 out of 5 stars

SIMPLY TERRIBLE!

Server is ALWAYS down, slow, or has problems that are eventually resolved, but so frequent I'm SHOCKED by so many 5-stars.

Then, they tell you you need to upgrade to their premium service because your site is reaching capacity. My site is only 10 pages and NO shopping cart! How on earth is it reaching capacity?

TOTAL SCAM!!

Also, when you try communicating with them in English, their responses are in such broken English they're barely comprehensible.

Maybe once you upgrade your service to a premium version their service is better, but if you opt for the standard service it's appalling!

I regret ever having signed up for this bottom-feeding host.

18 September 2024
Unprompted review
DomainRacer logo

Reply from DomainRacer

It has come to our attention that a 1GB RAM VPS is not suitable for running Windows servers. The minimum requirement for a Windows VPS is 2GB RAM. Our team has previously explained this to you and shared a public document detailing how Windows operates and its minimum requirements.

Please review the information and feel free to reach out if you need any further assistance. We are here to support you in ensuring your server setup meets the necessary specifications.

Rated 4 out of 5 stars

I have their Reseller plan and they…

I have their Reseller plan and they give very affordable and effective pricing structure for their cpanel plans.
Recently I have an issue with their cPanel and I Raised a ticket, I am happy with their support because That guy Mahesh really help me to out with my problem and provide effective solution.
Thanks again...

14 June 2024
Rated 5 out of 5 stars

Best LMS hosting with set of all…

Best LMS hosting with set of all necessary licences at one place. They have very clear object just what we need and where we need. They gives a wonderful hosting solution with user friendly expert support.

18 May 2024
Rated 1 out of 5 stars

Beggars with a horrible service.

Horrible hosting service with extremely slow server speeds (20+ seconds to load pages) and worse customer support. Their customer support is very rude and doesn't communicate professionally at all. When I asked for a refund, they fought not to give it back, and they only gave me a partial one.

16 May 2024
Unprompted review
Rated 2 out of 5 stars

I was exploring reviews on services to hosting and had issues with the language barrier

I was exploring reviews on services to purchase a hosting plan. Domain Racer seems to have good products but their customer care team is terrible with English Language. It is misleading with the information they send back to you. I inquired if their services cover my location in terms of hosting and the person actually responded and said No meanwhile they actually do cover my location. Am not sure how they will then respond if i have a bigger issue to deal with.

4 May 2024
Unprompted review

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