Domainmonster.com Reviews 199

TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

domainmonster have change to 123reg and i cant have oxcess to my domain name of reggaew5radio.com please help

Rated 1 out of 5 stars

Hi has anyone been able to transfer their Domain name from Domain monster to 123Reg successfully? Domain Monster should have done it but...... Is it a simple process? Customer service at both these... See more

Rated 1 out of 5 stars

The support is non-existent. The support number listed says it has been disconnected. They are prompt in charging renewal fees but zero support. I cant reach any one for any issue related to my domain... See more

Rated 1 out of 5 stars

I do not understand how this company is allowed to trade. their website advertises numbers that are disconnected and no support is offered for the products they take money for. Domain Monster/Mesh Dig... See more

Company details

  1. DNS Provider

Information provided by various external sources

Domains, Domain Names and .CO Domain Registration from Domainmonster.com. Register your .co domain name with us now.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

199 reviews

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Rated 5 out of 5 stars

Great service

Enjoyed a speedy response to my query from George. His advice was v good and he kept me up to date thtoughout the changes that I was making.

27 February 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I had an issue with a domain name in my DomainMonster account which I was sure I had lost and Tudor in Customer Service went out of his way to help me get it back.

25 February 2019
Unprompted review
Rated 5 out of 5 stars

THE 5 STARS ARE FOR TUDOR rather than the company as a whole.

I have to confirm that the 5 Star rating is for TUDOR and his excellent customer service, as opposed to Domain Monster as an entirety, who I would currently, sadly give 3-4 stars. I've been a customer of DM for many years and I've sadly had a few issues (perhaps just glitches) in recent times, including via email this week and incorrect info on the recorded phone line message. I had become quietly quite frustrated with the whole experience this week.
HOWEVER, I have to point out that TUDOR (who answered the phone today) was BRILLIANT! He is very patient, immediately proactive and reassuring. He turned things around and is a credit to the company.

22 February 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant support

I have been a customer for years and I'm consistently surprised by how good the support is. My most recent experience was a pleasure thanks to Tudor and his friendly and knowledgeable help.

22 February 2019
Unprompted review
Rated 5 out of 5 stars

Domain Monster technical agent was very…

Domain Monster technical agent,Tudor, was very positive, supportive and got the job done. Not only that but took time to help me set up an IT issue that was faster with help. Much appreciated. And with a very smiley attitude. Great customer service.

21 February 2019
Unprompted review
Rated 5 out of 5 stars

Excellent support!

I had a problem that was solved almost instantly by Flavius Vrinceanu - superb support - totally painless! good man Flavius!

16 February 2019
Unprompted review
Rated 5 out of 5 stars

A Fantastic Company!

I have 3 domains with Domain Monster, spanning for the past 5 years. The company is amazing. They are always happy to help, and always great with their prices.

I recommend them to everyone!

14 February 2019
Unprompted review
Rated 5 out of 5 stars

Domain monster is the best of all,Mr…

Domain monster is the best of all,Mr Tudor is the best of all, he take me true the site and make it more easy for me,i Hon Alanzo wilson,moh. i give him A+.he is a good worker,
HAVE A GOOD DAY Domainmonster,
Thank's

14 February 2019
Unprompted review
Rated 5 out of 5 stars

I've been dealing with Domainmonster…

I've been dealing with DomainMonster now for a few years. Tudor in particular stands out as going above and beyond when called for.

Recently I submitted a query regarding DNS. Tudor called within the hour and resolved the issue. He was polite and courteous throughout.

Top service, thank you.

R

11 February 2019
Unprompted review
Rated 5 out of 5 stars

Tudor sorted out an error on an invoice

Tudor sorted out an error on an invoice.

The support person Tudor understood what had happened and sorted it out immediately, created the revised invoice and sent it to me while on the phone. Great service

I use DomainMonster for quite a lot of domains and this was the first problem I have had in years

6 February 2019
Unprompted review

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