Dog & Field Reviews 

2,452
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 374 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and high quality of the robust, well-made products that perfectly suit their daily dog training activities. Many people consistently appreciate the extremely helpful customer service team, the reliable communication, and the wonderfully simple online ordering process provided by the retailer. Some reviewers were not happy with occasional delivery problems, specifically mentioning crushed shipping boxes or missing items upon arrival. A few buyers also experienced minor challenges regarding product sizing when purchasing clothing items online, though returns and exchanges were handled efficiently.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items like leads, dummies, and dog... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising exceptionally fast dispatch... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with well-made and durable... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast delivery times, good... See more

Order

Customers consistently note positive experiences with order processes, highlighting the website as clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another great experience with Dog & Field. I’ve recently bought the Trainer belt, Advanced Training Kit and as always, the quality of the products is excellent. Everything is really well made and fe... See more

Company replied

Rated 5 out of 5 stars

Ordered some dummy launcher blanks form Dog & Field when these arrived in the envelope the boxes were crunched so I had 200 loose blanks in an envelope !. After emailing D&F the photos I got a lovel... See more

Company replied

Rated 5 out of 5 stars

The slip lead is perfect - light, strong, flexible and just the right length for my biggish dog. The long training lead is similarly good quality and should be a great help. Nice website, fast deliv... See more

Company replied

Rated 5 out of 5 stars

Website was clear and well descriptive of products, easier ordering process and check out. Order was picked and dispatched promptly and arrived a mere few days after order confirmed. I ordered on a Sa... See more

Company replied



Company details

  1. Pet Store
  2. also in
  3. Animal Feed Store
  4. Pet Supply Store

Written by the company

Manufacturer and Supplier of Specialist Gundog Training Equipment and Working Dog Food. Providing Quality and Expertise at Competitive Prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,452)

373 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great dog lead and great service

Great dog lead if you have a dog that pulls. Real game changer especially if like me you have more that one dog. The figure of eight really helps you get control of the dog. As the lead is long you are not tripping up over the dog either.
This my 3 lead of this type.

11 June 2026
Dog & Field logo

Reply from Dog & Field

Thank you for taking the time to leave us a 5-star rating, it’s much appreciated!
Rebecca

Rated 1 out of 5 stars

Never did get my order

Never did get my order

4 May 2026
Dog & Field logo

Reply from Dog & Field

Thank you for your review.
As previously explained, our customer service team went above and beyond in liaising with Parcel Force to arrange delivery of your order. We were subsequently informed by Parcel Force HQ that, due to the location of your property, it was considered unsafe for the driver to access and complete the delivery.
On both occasions, a full refund was issued immediately. We sincerely apologise that we were unable to deliver the items to you. Unfortunately, this situation was beyond our control, as the decision was made by Parcel Force.
We regret any inconvenience caused and appreciate your understanding.
Dog and Field

Rated 5 out of 5 stars

Great dog food for my cocker soanielsQuick & easy to order ither online or…

Quick & easy to order ither online or by phone . Delivered next day . My dogs have been on the food since both were pups & doing very well. Coats so shiny & people always comment on them. I say it’s the food they are fed. 👍👍

26 May 2026
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Reply from Dog & Field

Thank you for your positive 5-star review of our dog food. We truly appreciate your feedback and are delighted that you and your dogs are happy with the product.
Rebecca

Rated 5 out of 5 stars

Fast delivery

Fast delivery, quality slip lead

26 May 2026
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Reply from Dog & Field

Thank you for your 5 star review.
Rebecca

Rated 5 out of 5 stars

Amazing quality

Amazing quality, the best money I have spent and my working cocker spaniel loves these dummies!

6 June 2026
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Reply from Dog & Field

Thank you for your fabulous 5-star review. Your feedback means a lot to us.
Rebecca

Rated 5 out of 5 stars

The food is great thus far

The food is great thus far. Not having to feed different brands. Even my fussy Poodle likes it.

It is a better food then AVA that I was using. Kibble is just the right size.

It is a good price despite bags being 12kg. This is important for me as I can no longer lift 15kg sacks.

Delivery was on time.

2 June 2026
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Reply from Dog & Field

Thank you for sharing your positive experience with us. We value your feedback and are committed to maintaining this standard of excellence.
Rebecca

Rated 5 out of 5 stars

Excellent

Very quick dispatch and kept up to date with the delivery.
Competitive pricing on this item too.
Highly recommend this company.

3 June 2026
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Reply from Dog & Field

Thank you for sharing your positive experience with us. We value your feedback and are committed to maintaining this standard of excellence.
Rebecca

Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery and good quality products! Impressed and would use again.

2 June 2026
Dog & Field logo

Reply from Dog & Field

Thank you for taking the time to leave us a 5 star review.
Rebecca

Rated 4 out of 5 stars

Prompt service

Prompt service. I would have given it 5 stars but for the toggle handle breaking on first use, on contact with a rock in a field. May have just been unfortunate, but there you go. I am happy with the dummy itself working well with the pup.

2 June 2026
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Reply from Dog & Field

Thank you for sharing your feedback with us. If you would like to reach out to us directly, we can discuss the toggle matter and find a resolution for you.
Rebecca

Rated 5 out of 5 stars

Baseball hat

Great product well made and comfortable to wear looks good.

30 May 2026
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Reply from Dog & Field

I am pleased to read of your satisfaction.
Rebecca

Rated 1 out of 5 stars

Very good

Very good, ordering and time of receiving items very quick ,
Brill

29 May 2026
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Reply from Dog & Field

Thank you for your positive review with us. Please may you amend the star rating to reflect this. Thank you.
Rebecca

Rated 5 out of 5 stars

Good Quality

Good Quality - Our Chow Chow Lady Bugsy Loves them - Thank You.

30 May 2026
Dog & Field logo

Reply from Dog & Field

Thank you for your 5 star review.
Rebecca

Rated 5 out of 5 stars

Received order promptly

Received order promptly. Happy with product. Helping with training my 10 month old labrador.

7 May 2026
Dog & Field logo

Reply from Dog & Field

Thank you for taking the time to share your positive feedback.
Rebecca

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