Doctor Nyla Cosmetic Dermatologist Reviews 574

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and warm, supportive demeanor, making them feel comfortable and cared for. Many people highlight the exceptional quality of the treatments and products, noting visible and impressive results that have significantly boosted their confidence. However, some people were dissatisfied with aspects of the service and customer service. A few reviewers mentioned feeling pressured into treatments or experiencing disorganization, including missed appointments and a lack of follow-up. There were also occasional comments about some staff members being perceived as miserable or arrogant, and concerns about the transparency of treatment outcomes.

What people talk about most

Staff

Users describe positive interactions with staff. Many customers praise the professionalism, kindness, and... See more

Service

Reviewers highlight ambiguous aspects of service. While many customers praise the exceptional... See more

Quality

People report positive experiences with quality. Many customers praise the remarkable difference in their... See more

Product

Reviewers mention positive feedback about the product, with many experiencing remarkable and visible results... See more

Customer service

Consumers find customer service to be ambiguous. Many reviewers praise the staff, highlighting thorough... See more

Based on these reviews

Rated 5 out of 5 stars

Attended as moral support for a friend. Dr Nyla is simply beautiful inside out. She was able to advise on treatments for my friends concerns, but was also not afraid to reframe negative body image bel... See more

Company replied

Rated 5 out of 5 stars

I honestly can’t thank The Medispa Group enough, they’ve completely changed my life! From the moment I walked through the door, the team made me feel comfortable, cared for, and truly listened to.... See more

Company replied

Rated 5 out of 5 stars

Dr Nyla’s Medispa is amazing from the moment you arrive you are made to feel welcome and comfortable. The staff are exceptionally knowledgeable about all the products and treatments they offer. I’ve... See more

Company replied

Rated 5 out of 5 stars

Dr Nyla is fabulous she looked after me and my daughter so much. She told my daughter at consultation she doesn’t need anything doing as she is beautiful. My daughter feels self conscious and went ahe... See more

Company replied


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

574 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Today I had treatment with a lady…

Today I had treatment with a lady called Melissa she was absolutely exceptional. Not only was she very patient with me but she was incredibly kind and very very thorough. She treated my whole face with a really nice treatment which gives me a really nice glow. It’s really important to me that I just look refreshed not different and Melissa made me feel amazing. I would highly recommend treatment with Melissa at the Medispa group. Thank you so much. I really appreciate it.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievable results from softwave I…

Unbelievable results from softwave I also had the ultracel and I have to say I looked 10 years younger in fact somebody thought I was my friend’s daughter even though I’m in my 50s!

I really have to recommend this Clinic Dr Nyla is such an amazing doctor. She is professional kind and caring. She gives you lots of information and gives you the time to process it. I went back with questions about two pages long and she answered everything I needed to know and then she sent me away told me to think about all the options and finally I have decided to have the treatment. It took me four months to see all of the results, but I have to tell you this is the best money I have ever spent. I have never felt better in all my life.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

recently had the Opportunity to see Dr…

recently had the Opportunity to see Dr Nyla in the Mayfair clinic and she recommended software . She gave me lots of opportunities to discuss all of my concerns and gave me a few treatments to think about. After four weeks I re-attended and had the treatment and I have got to say that within two months I could see a very big difference

I would genuinely say that it was well worth the money. I feel like a younger and better version of myself. I don’t look exhausted and even if I’m working 100 hours a week, I feel I look great. It’s

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Had another beautiful visit to Dr…

Had another beautiful visit to Dr Nyla’s clinic in Cheshire . It’s such a welcoming clinic and you instantly feel comfortable. From getting a nice coffee from the staff to a vibrant atmosphere where staff are on hand to have a chat with you.

My recent treatment was a continuation of skin tightening and again this time I felt at ease knowing the staff are expert and know exactly which areas to target. What I also admire is the honesty of how many further sessions I would need and what I don’t need. This is a genuine and premium experience and I love every minute of being at the clinic! Thank you to the staff and Dr Jasmine for thoroughly explaining the process this time round, your knowledge is very reassuring and I look forward to my next visit :)

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Dr Jasmin and…

Amazing experience with Dr Jasmin and Dr Kamran. All treatments were explained thoroughly and aftercare. Dr Kamran carries extensive knowledge in delivering care with passion and diligence. Can’t wait for my next appointment

16 April 2026
Unprompted review
Rated 5 out of 5 stars

What a great experience 5/5 stars

I’m 64 years old and had started to feel quite old and, if I’m honest, a little frumpy.

When I came to the Medispa Group, I met Dr Vadim, who was absolutely wonderful. He immediately made me feel at ease—so friendly, kind, and genuinely understanding of my concerns about still wanting to feel like an attractive, confident woman in my 60s.

After a thorough consultation, he recommended the Transformation Facelift—a combination of Sofwave and ultrasound treatments designed to improve skin texture, tone, and stimulate collagen.

It has now been four months since my treatment, and I can honestly say I feel like a fresher, more rejuvenated version of myself. I still look like me—just better.

I would highly recommend the Medispa clinic in London. The professionalism is exceptional, the doctors are incredibly caring and knowledgeable, and the whole team truly go the extra mile.

Without question, this has been the best money I’ve ever spent—and one of the best investments I would recommend to anyone in their 60s.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Just had amazing treatment went back…

Just had amazing treatment went back for a top up on my skin tightening and I had this new soft wave treatment it was so good and not painful at all and even though results get better over time I can feel my skin tighter already i absolutely love this place been going few years staff are wonderful thank you so much you have made such a difference to my face everyone has seen such a difference . I’m 62 people say it’s made me look a lot younger - love this place

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I have been attending Dr Nyla Medi spa…

I have been attending Dr Nyla Medi spa in London the care and support I have received is gold standard second to none. The staff are amazing the customer service is phenomenal as is Dr Nyla who will go above and beyond to ensure the quality of treatment received. I was given lots of different options and together myself and Dr Adam decided on the Best approach Dr Vadim has been delivering my treatments and I have to say he is exceptional. I have not finished my treatment yet. I have seen an improvement in the Skin quality and I’m still waiting for final results, but I believe that the team are delivering the best treatments for my concern. I believe they will continue to deliver these treatments until I’m happy . I would highly recommend going to their Clinic because they’re very professional. The therapist are very caring and the doctors and nurses are very professional.

6 November 2025
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

Thank you for this amazing feedback. We will share it with the team.

Rated 1 out of 5 stars

Please read the negative reviews

Please read the negative reviews - I wish I had. Go for the free consultation, get the cost and detailed procedures in writing and walk away to think about it. VERY high pressure sales from "the Dr". Absolutely no follow up or personal contact from "the Dr" once you've paid up front.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Today I visited the Medispa Group and…

Today I visited the Medispa Group and had my treatments done, SoftWave and microneedling. The ladies in the clinic were absolutely amazing.

A special thank you to Nurse Antonia, Emma and Justine for making me feel so comfortable and looked after.

Thanks so much, ladies I can’t wait to come back again 💖✨

29 January 2026
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

Thank you for the amazing feedback

Rated 5 out of 5 stars

Dr Nyla

Attended as moral support for a friend. Dr Nyla is simply beautiful inside out. She was able to advise on treatments for my friends concerns, but was also not afraid to reframe negative body image beliefs and say no to treatments that were unnecessary. There was absolutely no pressure. Justine and Anita were so friendly and made us feel instantly at ease. Thankyou

9 January 2026
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

Thank you so much for this lovely review

Rated 5 out of 5 stars

Amazing experience

I have been having my Botox for years, came to Medispa in Cheshire as I was recommended by a friend.
Dr kamran was very precise in my consultation and then Nurse Antonia who did my Botox treatment made me feel relaxed.
Normally I usually get 3 areas of Botox but Dr Kamran suggested full face Botox !
What can I say the difference to my overall look is amazing, thank you Medispa spa team , I am recommending you everyone

5 December 2025
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

Amazing feedback

Rated 5 out of 5 stars

Dr Nyla’s Medispa

Dr Nyla’s Medispa is amazing from the moment you arrive you are made to feel welcome and comfortable. The staff are exceptionally knowledgeable about all the products and treatments they offer.
I’ve just finished my course of Morpheus 8 with Anita and she has been great, reassuring throughout the course and advised me on other treatments and skin care. I can’t wait to see my final results in 12 weeks time!

9 January 2026
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

Thank you so much. Looking forward to seeing you in 12 weeks.

Rated 5 out of 5 stars

In this season of gratitude

In this season of gratitude, I wanted to reach out and thank the lovely Medispa skincare practitioner, Alesha, for my wonderful experiences at Dr Nyla’s fabulous London clinic. Alesha’s thoughtfulness, expertise, and good humour always put you at ease, while consistently upholding the clinic’s high clinical standards. I look forward to seeing you all in the New Year.

23 December 2025
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

Thank you for the lovely feedback

Rated 5 out of 5 stars

New customer to Medispa

I had an appointment at Medispa Castlerock house yesterday. The moment I walked in I was greeted by Justine who was very warm, professional and welcoming, who made me feel confident with the company straight away.
Then I proceeded to a consultation with Anita, again very warm, professional and welcoming. Anita spent some time going through some options with me and was very knowledgeable and honest which made me feel confident with going with her recommendations.
My experience of this company so far is that I have had a very positive experience and I am looking forward to my treatment.

24 November 2025
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

Looking forward to seeing your amazing results

Rated 5 out of 5 stars

Sania is so brilliant at what she does

Sania is so brilliant at what she does. She’s delightful too. The treatment was really relaxing and she talked me through each stage. I’ll be back in the new year, felling confident, thank you x

20 November 2025
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

We agree she is absolutely brilliant

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