Dockx Boxes Reviews 1,772

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Bought a moving kit, pick up in the shop. It was basically immediately available. The gentleman helped me to load it in the car. Very nice experience.

Rated 4 out of 5 stars

I ordered moving material , but the delivery was later then foreseen ( 4 days over weekend ),so it took a bit longer , but the service desk was great and very responsive , they tracked it down and... See more

Rated 3 out of 5 stars

Quick service but the quality of the boxes for books is below standards. Bottom of boxes should be reinforced and handles should be available for easy handling. Even half full, 10-15 percent of them b... See more

Rated 5 out of 5 stars

Excellent service! Quality products, fast delivery, friendly and helpful staff. Based on my experience, I highly recommend it! Uitstekende service! Kwaliteitsproducten, snelle levering, vriendeli... See more

Company details

  1. Moving Supply Store
  2. Moving and Storage Service
  3. Moving Company
  4. Packaging Store

Written by the company

Op zoek naar verhuisbenodigdheden? Bij ons vind je alles wat je nodig hebt voor een vlotte en veilige verhuizing. Of je nu online bestelt of langsgaat bij een van onze Dockx Service Shops, je kunt morgen al beginnen met inpakken! Bezoek Dockx-boxes.be en start je verhuis zonder zorgen.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Scammers

Scammers! They add more to the bill after handing in the van! They don’t respect the contract and after complaining they threatened to bill me more.

27 March 2026
Unprompted review
Rated 3 out of 5 stars

Do not trust the book box quality

Quick service but the quality of the boxes for books is below standards. Bottom of boxes should be reinforced and handles should be available for easy handling. Even half full, 10-15 percent of them broke during the move.

23 July 2025
Rated 5 out of 5 stars

Good service

Good service, I bought online some moving boxes and other material. I received everything on time and as expected 👍🏼

5 May 2025
Rated 1 out of 5 stars

Damaged boxes

13 out of 40 boxes arrived damaged. I had to discuss with costumer services to get a refund (not yet received but at least agreed). You deliver something broken and will not replace or at least refund? That's a joke.

10 February 2025
Rated 1 out of 5 stars

Still waiting for my order one week later

I placed my online order for moving materials on 16/01 at 10.55 aiming to receive my parcel on the next day, as said on your website. Today, almost one week later, I have not received my parcel yet. It is stuck at DPD's delivery centre since Friday 17/1. I know that this is not under your control, but effectively it results in my dissatisfaction as a customer, because you collaborate with an unreliable delivery company. If they cannot guarantee the delivery on time, you should not advertise it on your website.

16 January 2025
Rated 1 out of 5 stars

Very bad

Very bad. Boxes were left on the street, not properly delivered. Wine card boxes are too small: bottles dont fit in.

16 June 2024
Dockx Boxes logo

Reply from Dockx Boxes

Hello Pascal
We are very sorry to hear that your boxes were left behind like that.
We will forward your mail to our transportation department so things like this do not happen in the future.
Kind regards
The Dockx Movers team
DOCKX MOVERS
T +32 (0)3 827 30 30
U https://www.dockx-movers.be
E boxes@dockx.be

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