Dobells responded to my order in an efficient way so that the parcel ( containing a comfort seat for a nc 750x) was promptly delivered. I’ve used the seat for a one and half hour ride with great succe... See more
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Review summary
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Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more
Company replied
I ordered a radiator guard for my new Transalp back in June. Dobles let me know it was on back order (possibly due to the fire at the Honda warehouse in Spain) and offered to cancel the order and giv... See more
Company replied
I chose Doble Motorcycles primarily because the service is reasonably priced, deivered quickly and they use a reliable courier. I have used another similar Honda parts supplier but their courier left... See more
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Company details
- Honda Dealer
- Motorcycle Dealer
- Motorcycle Equipment and Accessories Store
- Motorcycle Parts Store
- Motorcycle Shop
- Used Motorcycle Dealer
Written by the company
Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.
Contact info
1 Dobles Close, CR5 2EZ, Coulsdon, United Kingdom
- 020 8668 8851
- sales@doble.co.uk
- www.doble.co.uk
4.8
Excellent
717 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Useless
Useless, my bike went in for a recall but came out completely fu#ked
Broke down on the way home, got recovered- back in the workshop realised there were bolts missing, lights been removed and put back the wrong way round, and cables cut.
Would never go back or recommend.
Further more the bike (running fine) went in for a recall but they charged me 2 hours for labour to undo the crash bar and apply WD 40.
So mad- totally fuming
May as well of let my blind nan do the job.
100% incapable
24 April 2026
Unprompted review
Reply from Doble Motorcycles
Thank you for your feedback. We take all reviews seriously, however it’s important to clarify the circumstances around this visit.
This was the first time we had seen your motorcycle, and it had not previously been maintained by us. On arrival, the bike was in poor overall condition and showed signs of previous damage, including crash bars that had been bent from an apparent drop.
At the time of booking and when the job card was signed on arrival, no running concerns were reported. The work requested related to outstanding manufacturer recalls, including switchgear and wheelie control, and you also advised that the engine management light was illuminated.
Once the motorcycle was on the bench, our technician identified a running issue. The bike had only been ridden into the workshop at this stage, and this concern was clearly documented and communicated via the Electronic Vehicle Health Check video sent to you.
In order to proceed with the wheelie control recall, it was necessary to address the engine management light. You had previously authorised one hour of diagnostic time for this purpose. During this process, it was found that the exhaust valve mechanism (including servo and cables) was seized, and the presence of an aftermarket exhaust may have also been affecting the fuelling of the bike. These components were freed off and the system reset. Following this work, the bike was test ridden and showed improvement, although as your review suggests, there may be an underlying issue requiring further investigation.
To clarify the charges: one hour of diagnostic time included freeing the seized exhaust valve components, carrying out system checks, and fault clearing, along with additional testing. A further 30 minutes was required to remove and refit the upper crash bars so the recall work could be completed, we did not remove the lower bars. Due to their condition, a second member of staff was required to assist with alignment during refitting, and all fixings were reinstalled. The fog lights were re-fitted the same way they were originally fitted, as confirmed by the workshop video on the day.
We would also like to be clear that we did not interfere with any tracker unit or its wiring at any point.
As a courtesy, we also cleaned, lubricated, and adjusted the drive chain, which was found to be dry and in poor condition.
Finally, we are disappointed to read this review, as this is the first time we have been made aware of these concerns. We were not contacted following collection, nor was the motorcycle returned to us for inspection after the reported breakdown. We would always welcome the opportunity to inspect and resolve any issues directly.
If you would like us to further investigate the issue with the motorcycle, please contact us directly.
Supported by the Doble team to buy my…
Supported by the Doble team to buy my first bike, to hesitate and not know what I want, then to find insurance at a price I could afford.
Special mention to Mike for staying on the phone for ages and supporting me through concerns.
No hard sell.
Delivery guy was great, in close contact, knew what was happening at each step as well as demonstrating the working of my bike and accessories at delivery.
13 April 2026
Reply from Doble Motorcycles
Thanks for the fantastic review Robyn and we hope you're enjoying your new bike.
Painless purchase...
Painless purchase all done in one evening.
Great team to deal with, really friendly.
21 April 2026
Reply from Doble Motorcycles
Thanks Malcolm and please let us know if you need anything else.
Part exchanged my bike for a new…
Part exchanged my bike for a new scooter, I was ones again given a great deal and excellent service ,
I highly recommend Doble Motorcycles.
24 October 2025
Reply from Doble Motorcycles
Thanks for the great feedback John and we look forward to seeing you again soon.
My buying experience was quite…
My buying experience was quite straightforward I found the sales process quick and simple the finance part of it was easy they delivered as agreed my only negative was no follow up to ask about the bike or any other issues
8 April 2026
Reply from Doble Motorcycles
Thank you for your feedback, Susan. We're really pleased to hear that you found the buying process quick and easy. We appreciate your comments regarding follow-up after delivery, that's valuable feedback, and we’ll use it to improve our service so customers feel fully supported after purchase. We hope you're enjoying the bike, and if there's anything you need then we're always happy to help.
Very accommodating even if I turned up…
Very accommodating even if I turned up 2 hours early! Very good at communicating via email too
14 April 2026
Reply from Doble Motorcycles
Thanks for the great feedback Joel and if you need anything else then just let us know.
Great people to deal with
11 April 2026
Reply from Doble Motorcycles
Thanks Michelle, it was a pleasure to help you out and if we can assist with anything else then please get in touch.
Reply from Doble Motorcycles
Thanks very much and if you need anything else then just let us know.
First class service every time 😃
2 April 2026
Reply from Doble Motorcycles
Thanks for the five-star review and if we can help with anyting else then just let us know.
I purchased a Yamaha MT-125 on 9 April
I purchased a Yamaha MT-125 on 9 April.
The bike was prepared exactly as promised.
(MOT, L plate, Lowering Kits)
I recommend Dobile Motorcycles with 7 stars.
9 April 2026
Reply from Doble Motorcycles
Thanks for the great review and we look forward to seeing you again for the next bike!
New bike purchase
Having travelled a round trip of 200 miles, to purchase a new Honda bike at Doble Motorcycles, was it worth the long trip... YES. The personal service and knowledge of staff was excellent.
1 April 2026
Reply from Doble Motorcycles
Thanks for the amazing review Derek. We hope you're enjoying the new bike and if we can help with anything else then just let us know.
Reply from Doble Motorcycles
Thanks very much, Chris 👍
Reply from Doble Motorcycles
Thanks for the five-star review, Mark.
Excellent attention throughout the…
Excellent attention throughout the process. Very impressed.
2 April 2026
Reply from Doble Motorcycles
Thanks for the great feedback and if you need anything else then just let us know.
Friendly and realistic buying advice
Friendly and realistic buying advice. Got areasonable deal. Bike was perfect on handover. Very happy
24 March 2026
Reply from Doble Motorcycles
Thanks Ian and congratulations on the new bike.
Very fast service and great price…
Very fast service and great price compared to other honda dealers highly recommend them
8 April 2026
Reply from Doble Motorcycles
Thanks for the great feedback and if you need anything else then just let us know.
2nd bike I've part exchanged …
2nd bike I've part exchanged fair price for my bike and a fair price for the bike I bought, very helpfull staff especially mikey doble would recommend to friends.
7 April 2026
Reply from Doble Motorcycles
Thanks for the fantastic review Kim, and for coming back for another bike!
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