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Doble Motorcycles Reviews 

708
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 392 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and professionalism of the staff, who are described as knowledgeable and friendly, making the buying process smooth and enjoyable. Many highlight the excellent service, quick delivery, and good value, often noting that products arrive in perfect condition and are well-packaged. People appreciate the ease of purchasing, fair pricing, and the overall efficient and reliable experience provided. However, some customers also noted issues with product quality, such as items having missing parts, developing faults shortly after purchase, or not meeting agreed specifications. A few other people also felt that there were unexpected costs or that pricing was not always transparent, with some mentioning additional expenses needed for products to function as expected.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, describing them as friendly, professional,... See more

Product

Reviewers mention positive feedback about product, often highlighting competitive prices and good quality,... See more

Service

Customers consistently note positive experiences with service, often describing it as outstanding, efficient,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Price

Users describe positive interactions with price, often noting competitive and reasonable pricing for products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more

Company replied

Rated 5 out of 5 stars

I ordered a radiator guard for my new Transalp back in June. Dobles let me know it was on back order (possibly due to the fire at the Honda warehouse in Spain) and offered to cancel the order and giv... See more

Company replied

Rated 5 out of 5 stars

I chose Doble Motorcycles primarily because the service is reasonably priced, deivered quickly and they use a reliable courier. I have used another similar Honda parts supplier but their courier left... See more

Company replied

Rated 5 out of 5 stars

I was lucky to find my ideal machine at Doble because the service was top notch, just a modest deposit for a fairly long period, they even arranged delivery for a fair price to arrive immediately af... See more

Company replied


Company details

  1. Honda Dealer
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store
  5. Motorcycle Shop
  6. Used Motorcycle Dealer

Written by the company

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

708 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(708)

391 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great purchase experience

Great purchase experience, competitive price (Honda CL high seat) , very fast delivery , safe packaging , great comms on the purchase and delivery .
Will use Doble again for sure !
Thankyou

2 July 2026
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Reply from Doble Motorcycles

Thanks and if you need anything else in the future then please let us know.

Rated 5 out of 5 stars

Comfort

Excellent service,good communication and packing and package delivered before they said it was due.

8 July 2026
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Reply from Doble Motorcycles

Thanks very much and if you need anything else then you know where to find us!

Rated 5 out of 5 stars

Kawasaki 1400 GTR

Helpful friendly staff,always willing to help.
Kept informed with what was going on in the service department.

16 June 2026
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Reply from Doble Motorcycles

Thanks Anthony and we trust all is well with the new bike.

Rated 5 out of 5 stars

Fair,knowledgeable and enthusiastic

I always head to Dobles for my new Honda's.
They always have demonstrators,they're helpful, knowledgeable and enthusiastic.
They have also always offered me a very fair deal on my part exchanges

25 June 2026
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Reply from Doble Motorcycles

Thanks very much for the great feedback and continued support. We look forward to assisting you again soon.

Rated 5 out of 5 stars

Doble goes out of their way to make…

Doble goes out of their way to make sure I am a happy customer, great bike shop I’ve been dealing with for over 35 years

8 July 2026
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Reply from Doble Motorcycles

Thanks for you great feedback and al your business over the years, we look forward to seeing you again soon.

Rated 5 out of 5 stars

Brilliant

Dealt with Paul, Honest, straight forward PEX and purchase. Good PEC price. Excellent bike just as described.

19 June 2026
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Reply from Doble Motorcycles

Thanks very much.

Rated 5 out of 5 stars

Swift delivery

Swift delivery, excellent next day delivery, great product

Slightly difficult to contact by phone

2 July 2026
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Reply from Doble Motorcycles

Thanks Paul

Rated 1 out of 5 stars

I was told no other item was needed…

I was told no other item was needed with the luggage seat bag I was purchasing, that was not true.
I have to spend another £149 to get it to fit.
Do your homework before trusting them.

1 July 2026
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Reply from Doble Motorcycles

The listing for the Grom seat bag states in the description “ The rear carrier is required for fitment and must be ordered separately “ however we will make that more prominent on the page to ensure future customers don’t miss it. You are welcome to purchase the carrier from us at our discounted offer, or of course you can return the bag to us for a full refund if you prefer, as per the terms of sale.

Rated 5 out of 5 stars

Good service

Very pleased with the service and the speed on which the part was dispatched

25 June 2026
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Reply from Doble Motorcycles

Thanks very much and I hope we’re able to assist again in the future.

Rated 5 out of 5 stars

Amazing

Genuinely the best experience i have had haha. Ordered on Monday and received it on Wednesday! I bought the alpinestars smx6, however i would have liked if the box was packaged in an outer box for extra protection etc, but fragile tape was stuck over the shoe box so that wasn't a big problem. Really recommend this company, amazing everything. Will buy most my gear from here

2 July 2026
Unprompted review
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Reply from Doble Motorcycles

Thanks for taking the time to leave such a fantastic review, we really appreciate it and look forward to helping you out again in the future.

Rated 5 out of 5 stars

Purchase of a cbr600rr 2026

Absolutely awesome experience start to finish from the first phonecall being offered the best deal no pushy after sales bike arrived within the time scale first spoke about I paid for delivery to very reasonable price I wouldn't hesitate to use the team again

19 June 2026
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Reply from Doble Motorcycles

Thanks very much Scott and congratulations on the new bike 👍

Rated 5 out of 5 stars

Dobles we're very helpful when I had an…

Dobles we're very helpful when I had an issue within days of the used bike being provided. They took took it back and offered me an alternative - which has worked out well for all concerned. I have complete confidence in them and easily award 5 stars.

20 June 2026
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Reply from Doble Motorcycles

Thanks for the five-star review Peter and we appreciate your patience whilst we sorted the deal out for you. We hope you’re enjoying the new bike and please let us know if we can assist with anything else.

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