A 5 star experience buying some new Pioneer gear. I would highly recommend anyone to use DJkit.com! I spoke to Byron a couple of times in the shop who provided some really helpful and practical advi... See more
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Review summary
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I have purchased from djkit a few times now over the past years. I have to say if everyone you dealt with had the compassion these guys have and give, the world would be a better place. Customer serv... See more
I recently purchased a XDJ AZ and case and carry case ,highly impressed with the speed the items came and also some great wisdom shared by Byron before purchasing . Overall highly recommended and ve... See more
The company offered price matching was one of the great things, it offered many payment options - so I was able to order that day. The sales Byron was super helpful and friendly and stayed with me e... See more
Company replied
Company details
Written by the company
DJ Equipment, Buy in confidence in the UK & Europe from DJKIT® established 1999, Buy DJ Equipment, Decks, Mixers, Pioneer DJ, DJing Equipment. You can pay via Credit Card, Paypal and 0% Interest Free Finance.
Djkit.com Details
Written by the company
Contact info
Unit 3 Waterside Court, RG145SH, Newbury, United Kingdom
- + 44 1635 780002
- sales@djkit.com
- www.djkit.com
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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Absolute pleasure to deal with.
9 February 2026
Reply from DJKIT®
The most famous person we know. Thanks Pete :)
I absolutely love my AZ Byron was very…
I absolutely love my AZ Byron was very helpful & in May have to call him to let me know how a few features work on it. 5 stars all the way xx🙌❤️
17 February 2026
Reply from DJKIT®
Thanks Sarah its great to have you as a customer :)
Amazing service
What a service thank you to bryon had a problem and he sorted the problem within 24 hours loads of respect for the team there thank you so much I will be buying again
20 February 2026
Unprompted review
Reply from DJKIT®
Huge thanks for the review, Cameron! We have loads of respect for our customers too, and we’re so glad Byron could get that issue sorted for you so quickly. We'll be sure to pass on your thanks to him. Can't wait to see you back at djkit for your next gear upgrade! 👊
Refund
Was a problem at first but instantly fixed it and send me refund. Really good comunication from byron i got a email back half hour every email i sent so very good impressive. Phill kershaw
10 February 2026
Unprompted review
Reply from DJKIT®
Thanks for the 5-star shoutout, Phil! We’re glad Byron could get that refund sorted and keep the communication flowing for you. Enjoy the rest of your week!
Great services as always
Great services as always
Items came in time and all work perfectly
5 February 2026
Reply from DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Resolved delivery
This was my first time purchasing from this company. The product was fine, but the delivery was terrible & expensive. I had to contact them because it didn't turn up within the 3 days. They said it was lost in delivery. They apologised & said we can deliver it for Wednesday, so I agreed. It eventually came Friday.
Thank you for your apology & the friendly phone call to explain. It does mean alot, as it's very rare for someone to apologise for there mistake. For that reason, I will change my star rating to 5 stars. I would highly recommend.
29 January 2026
Reply from DJKIT®
Hi there, thank you for sharing your honest feedback. I am incredibly sorry that your first experience with us was marred by these delivery delays. It’s frustrating when '3 days' turns into over a week, and we clearly missed the mark on our second delivery promise as well.
I’ve taken your feedback to heart, and I want to make it right:
Shipping Refund: We have fully refunded your original shipping costs.
Store Credit: We’ve also added some extra credit to your account to use on a future order as a sincere apology for the hassle.
We’re glad you liked the product itself, and we hope you’ll give us another chance to show you the seamless experience you should have had the first time. If you need anything else, just reply to our last email thread!
So helpful
So helpful, so efficient love this service would definitely use again. Special mention to byron!
30 January 2026
Reply from DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Product was great but the 1-3 days…
Product was great but the 1-3 days delivery turned into 7 days with no explanation.
Carry Bag with missing but this an error a supplier amd was rectified quicker than the original delivery.
29 January 2026
Reply from DJKIT®
Hi Rob, thank you for the 4-star review! We’re glad you’re happy with the product, but we sincerely apologize for the initial delivery delay and the lack of updates during that time. While we’re pleased we could quickly rectify the supplier error with the carry bag, we know the first 7 days weren't up to our usual standard. We’re working hard to ensure our tracking and communication stay on point. Thanks for your patience!
Good service, good prices & fast delivery 🙂
Good service, good prices and good support. All in all very dependable and helpful company to buy from. Purchases are delivered promptly and well packaged.
23 January 2026
Reply from DJKIT®
"Thanks for the support! Reviews like yours make our day. Enjoy your new gear!"
Reply from DJKIT®
"Thanks for the support! Reviews like yours make our day. Enjoy your new gear!"
Reply from DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Great Service
Great Service, happy customer. Purchased an XDJ-AZ & Sonic Link Headset.
20 January 2026
Reply from DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Excellent all-round
Fantastic service, a well-packaged and quickly turned-around product with good communication. First time using DJKIT and won't be the last. Highly recommended.
27 January 2026
Unprompted review
Reply from DJKIT®
Always a pleasure! Thanks for coming back to us and for taking the time to leave such a positive review. It means a lot to the whole team.
I can’t recommend DJKit highly enough
I can’t recommend DJKit highly enough. I purchased my Reloop 7000s and Ecler Warm 2 from them and the service was absolutely outstanding — genuinely went above and beyond expectations.
Byron in particular was wonderful throughout the whole process. Even when I made an error and ordered the wrong Reloop turntable, he handled everything calmly, professionally, and efficiently, making what could have been a stressful situation completely painless.
Incredibly helpful, knowledgeable, and customer-focused from start to finish. I’ll only ever buy from DJKit going forward. Brilliant company with equally brilliant people behind it.
20 January 2026
Reply from DJKIT®
Wow, what a fantastic review! Thank you so much for the kind words. The Reloop 7000s paired with the Ecler Warm 2 is an incredible setup—you’re going to have a lot of fun with that kit!
We’re especially glad Byron could step in and make that order tweak stress-free for you. He’s a vital part of our team, and I’ll make sure he sees your shout-out. We’re honored to be your go-to shop from now on. Welcome to the DJKit family!
Overall 100% Reliable. Just speak to Byron (sales)
The company offered price matching was one of the great things, it offered many payment options - so I was able to order that day. The sales Byron was super helpful and friendly and stayed with me every step of the way made check out with a price matched item super simple. Item arrived in nice neat carefully handeled box (no bent corners or dents).
Recommend 100% for online purchases.
8 January 2026
Reply from DJKIT®
Thanks for the support! We're glad Byron could help you with the price match and that everything arrived safely and soundly. We know how important those 'crisp corners' are when unboxing new gear! Thanks for choosing DJKit.
These guys are outstanding! Don't bother looking anywhere else 5 *****
These guys are outstanding!! I will never go to
8 January 2026
Reply from DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Great service ! Having had an order issue…
Having had an outstanding order issue from 2024 when the company was run by former owner , Byron resolved the problem with his prompt and helpful service.
I am very thankful for all of his assistance.
9 January 2026
Reply from DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Very disappointing
Ordered a controller over Christmas which was listed as in stock on the website but was actually out of stock. Whilst this was resolved a week later when the distributor reopened and delivered the following day I have just had the same problem with another order.
I would not buy anything online from this company without calling to check stock levels before ordering..... There seems to be a complete disconnect between their online store and actual stock levels.
29 December 2025
Reply from DJKIT®
Thank you for your honest feedback. I’m sincerely sorry that you’ve run into stock discrepancies on two separate occasions. We know how frustrating it is to place an order in good faith only to find out the item isn't actually ready to ship.
You’re right to point out the disconnect between our online store and physical stock levels. Christmas is a particularly challenging period, as many of our distributors close for the holidays, making it much harder for us to rectify errors quickly. While we managed to resolve the Christmas order within a week, we clearly missed the mark by letting this happen a second time.
We are taking your feedback seriously. We have some exciting updates coming to our system very soon that are specifically designed to sync our stock levels more accurately and handle high-volume periods like Christmas much better.
We truly value your business and hope you’ll give us another opportunity in the future to show you a much smoother, more reliable experience. If you'd like to discuss your recent order further, please don't hesitate to reach out to us directly.
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