Absolute Pathetic APP now, the latest update has made it more or less so annoying to use that you dont want to use it. Speeds are slow, tv guide gone so you cant plan what to watch, finding the sport... See more
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Discovery+ is a streaming service owned by Warner Bros. Discovery. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content
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United Kingdom
- www.discoveryplus.co.uk
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Insane number of adverts
Insane number of adverts. I pay for the £3.99 plan which is described as having a limited number of adverts. I think they need to look up the meaning of the word limited, 6-7 ads every 10 mins is not limited, it’s excessive. Making watching intolerable. In America they have an extra tier for a couple of dollars more for no adverts. Can we have that in the UK also. Otherwise just not worth it even at £3.99.
Giro D'italia cycling highlights.
cycling highlights for the giro are abysmal. hard to find. stage 9 cuts out before the end of the stage!
Useless. Gutted they've got the TDF from 2026 as the quality is appalling. All for £30 a month
Rip off
Like so, so many other users I feel totally ripped off.
Reluctantly got the subscription to watch pro cycling (since TNT is my only option now) and paying £30 a month for ads during live cycling is a joke. Don't use it, let's hope another service gets cycling coverage.
Endless adverts! Dreadful service.
Endless Adverts!
Well I feel completely ripped off. Having watched Pro Cycling for some years free of charge (but with adverts) on Eurosport, I was somewhat frustrated when it all moved to Discovery+ / TNT Sports a subscription service. Having finally relented and signed up I feel completly taken advantage of. Not only do I have to pay an outrageous £30.99 a month I have to suffer EVEN MORE adverts! It feels like they are taking the 'P' out of me, subscription AND adverts. Dreadful service.
Discovery + the land of adverts
Just joined Discovery + to watch the Giro. Can't believe the amount of adverts despite forking out £30.99/month.
Incredible price hike from last year when cycling was delivered through Eurosport. Thumbs down for TNT and Discovery+
Update
On cancelling my subscription I received an email stating :
’Changed your mind? By reactivating your current subscription you can continue to enjoy your ad-free on-demand viewing experience. Simply click the button below before xx-xx-2025.’
I contacted the support team about their ad-free claim. They replied:
’I understand that the email you have received says Ad Free on-demand viewing experience, that shouldn’t be the case. However, will share it with the feedback team, I hope it gets updated in near future’
Is this a case for the Trade Description Act?
Avoid!
A terrible company that treats customers appallingly. Nothing works as it should and impossible to get help when things go wrong, which they frequently do. The ‘service’ is wildly overpriced to add insult to injury!
The streaming quality is very poor
The streaming quality is very poor. Pixilated video is the norm. Not fit for purpose.
Not fit for purpose
I feel angry that I have to give this 1 star.
They have the monopoly for the European football and are failing to deliver..
The live stream drops out all the time.
Not fit for purpose
Rip off
Discovery plus claims to keep the costs down through ad content. Rubbish !!! If that is the truth then the subscription should be free. Same ads every 10 minutes or so. They charge £30 which in itself is robbery. Useless channel
Absolute rubbish
Absolute rubbish. The worst coverage of motogp ever. Half is missed whilst they change start times at the last minute. Hardly anything is live.
Worst TV app out there
Worst TV app out there, unstable, slow and if the sport is being broadcast in UHD it crashes and kicks you out of the coverage regularly. I have a 1000Mbps connection but using this app it regularly stalls, don’t have issues with any others.
Extremely unstable app
Extremely unstable app. Continually get error messages when trying to view the football. Obviously not prepared for a large amount of viewers for major sports attractions on tnt sports
Everything is wrong I want refund for…
Everything is wrong I want refund for 2 years of Bullshit app and cost !!!!!@
A bully company who REALLY doesn't care…
A bully company who REALLY doesn't care about consumers or the communities that they want to support them. The price hike they set is RIDICULOUS and is doing such damage to the viewership of cycling. Cycling need people to watch it and not big bully companies like this to come in and, for money, chase everyone away. Sadly, because I cant afford the criminal price hike, I can no longer watch the sport I love and have supported and been a part of for over 30 years! Shame on you Discovery +!
I’ve paid for a month to watch a…
I’ve paid for a month to watch a program and they add ads 😂🤦🏼♀️So stupid
Problem getting a refund?
This might help others with a similar problem about getting a refund.
I did not know about the package changes until March 1st when I tried to watch cycling and was told I now need to pay £30.99 per month.
Hang on though, I had recently paid for a year's subscription to my old package by auto-renewal!
On the 3rd February Discovery (via Google) took the annual subscription of £59.99 for a service that was ending 25 days days later.
It has taken me a month to get a refund.
To start with customer services said I needed to get the refund from Google.
They kept repeating this even though Google refused twice to give the refund.
I then emailed Discovery’s CEO, andrew.georgiou( symbol for at) warnerbros.com but he did not reply!
I then wrote to Discovery’s registered office.
Discovery Plus is the trading name of Dplay Entertainment Ltd at 566 Chiswick High Road, London W4 5YB.
In total I wrote 3 letters, the first two letters were ignored but the third letter sent (on 1st April) was a “Letter Before Claim”
I gave Discovery14 days to refund me or I was taking them to the small claims court.
The Citizens Advice Website tells you what to say in a “Letter before Claim”
I also said that I have rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013. Also I have Consumer Protection against Unfair Terms.
That third letter did the trick and my refund (via Google) was forthcoming within 24 hours
an utter shambles
an utter shambles. A few months ago you had a choice wherever you wanted adds or not. Now you havent got a choice unlike Netflix Disney Plus Prime where you have a choice. We was watching something a few days ago and litterly every 5 minutes theirs an add break. This was an hour an half Program. Litterly awful streaming service.
Owned by "Warner Bros" - Chuckle Bros more like!
Owned by "Warner Bros" - clearly should be renamed the "Chuckle Bros". Just the worst platform ever built. Nothing works, and I mean nothing - it is almost impossible to find a particular program, the live TV shows 'unavailable' yet the program is streaming - IF you can find it. I watch Rugby, WRC, MotoGP ... spend longer trying to find the right program than actually watching it, the description does not tell you the dates of the matches - then all you get is an endless stream of adverts. Amazingly pathetic... the only reason I use it at all is that I get it free with an EE subscription from way back... Are the Warner Brothers Harry and Albert turning in their graves I wonder?
I have a basic subscription
I have a basic subscription, I’m not interested in sport. I have a 500Mbps fibre connection and a 3rd gen firestick. The app has been crashing for months, but was tolerable, until tonight. The app crashes at every advert break. The AI bot is useless and gives no meaningful support, the bot is not able to refer you to a customer support agent either. I have also noticed that programmes, like those with messages saying there are new episodes every Monday, are not being updated with the new content every week, and other content just random may stops being updated with new content mid series. I have just wasted an evening attempting to get Deadliest Catch to stream, it endlessly crashes. Just to be sure it was not a technical issue at my end I tried another streaming service, and had no issues. So as much as Discovery documentary’s are a guilty pleasure, I have to say goodbye and have cancelled my subscription, the service is just not fit for purpose.
Charging £31 for cycling coverage as of…
Charging £31 for cycling coverage as of Feb 25 which was £9 and covering less races. Scammers.
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