Absolute Pathetic APP now, the latest update has made it more or less so annoying to use that you dont want to use it. Speeds are slow, tv guide gone so you cant plan what to watch, finding the sport... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Discovery+ is a streaming service owned by Warner Bros. Discovery. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content
Contact info
United Kingdom
- www.discoveryplus.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A scam - No serivce, no refund, still being charged
What a horrible and poorly made service. You pay a monthly subscription and when it stops working entirely for no reason you are the mercy of the most useless people who have ever walked the planet, which is most likely on purpose, a wall of dense idiots. The first 2 told me to turn it on and off again, I had to remind them this was a subscription service not a reuter. Honestly use anyone else, even the pirate streams have a better UI than this garbage when it did work.
Also when you try to cancel or get a refund, best of luck with these scammers, prepare to get the run around.
If you enjoy watching adverts then this is for you
If you enjoy watching adverts then this is the one for you! £30.99 a month to watch ads that even interrupt live events. And having to sign in evry time is so annoying especially when it’s not always straight forward. Move to a different device in the house and time is wasted trying to sign in yet again. Once paid and signed in that should be that on that device. No other option in UK if you’ve justifiably left BBC. A swindle at £30.99
Why am I paying a subscription for this garbage
Why am I paying a subscription for this garbage, they put a series on then don’t make all the episodes available , for example expedition x, there is only the first 7 episodes available for each series , crazy , will be cancelling my subscription shortly
Absolute rip-off
Absolute rip-off. There’s no two ways about it. Whatever greedy thugs are running this shit show have gone way way too far. £400 a year to watch cycling is so far beyond a joke it’s simply unsubscribable!
Appalling Technical problems on Discovery+
In January 2026 I subscribed to Discovery+ as we were excited by the prospect of watching the Australian Tennis coverage.
Unfortunately, our viewing of the tournament was completely ruined by technical issues.
These included:
Poor picture quality where it was impossible to see the trajectory of the ball. I have a JVC smart TV so this is not the problem.
Syncing issues where you could hear the next rally being played (without pictures) whilst commentators were talking about the previous rally which was still on screen.
Delays in the movement of the ball compared to the point of impact on the racket.
Complete lack of sync between commentators' delivery of commentary and lip movement.
I could go on.
I tried rebooting the whole system (TV, Wifi, App) without success. I do not have these problems with Now TV that provides Premiership football matches on Sky TV.
Discovery+ deny there is an issue but I have also googled the problem and it seems there have been numerous issues and complaints with the service over the years. I note also their Trustpilot rating is one star.
I am very disappointed that an organisation of this size and turnover has not addressed this problem.
Customer service I suspect responded via a bot with standard responses.
I will not subscribe to this service again they have resolved these issues.
Adverts and more adverts
I watch Discovery+ through my TV as well as the live Discovery channel, and I find the volume and repetition of advertisements on Discovery+ extremely disruptive. After only a few minutes of viewing, programmes are repeatedly interrupted by adverts, often showing the same advertisements multiple times within a single hour. This repetition not only detracts from the viewing experience but can also have the opposite of the intended effect, making the adverts irritating rather than engaging.
The constant interruptions make it difficult to become immersed in the programmes, and the overall experience feels overly dominated by advertising. Given the consistently low user ratings for Discovery+, it is disappointing that meaningful improvements do not appear to have been made, particularly as user feedback and reviews are generally intended to drive positive change.
Discovery plus sucks! Don't bother.
I am meant to get Discovery Plus free with my Sky yet i constantly get asked to renew my subscription. I've contacted customer service so many times who always say they'll sort it out and never do They make me send them all sorts of information, insist I must have a different email address (I DON'T!) And then begrudgingly let me access it for a week or a month. After that it starts ALL over again!
I don't know why they bother employing these people they don't do anything They're always going to send to some other team that can sort who i don't think really exist its just bull This has been going on for OVER a year and I am beyond frustrated and from the look of their other reviews I'm not the only one.
Non-existent customer support
It's ordinarily a bit expensive for what it is. TNT Sports' coverage (which is what I subscribe for) is poor, but exclusivity deals mean I grudgingly pay for it anyway. When the service is working it's maybe a 3 star experience.
However, it very often doesn't work, and that's when it becomes apparent that customer service is next to impossible to contact. If you're lucky you might get a response to an email within 3 days which just regurgitates basic troubleshooting available on their website and which you're likely to have already tried - and that's if you can even persuade their weirdly gatekeepy chatbot to give you an email address, which is easier said than done these days. If you're unlucky there's nothing. Live events come and go with you unable to watch because the app is riddled with technical problems and there's no support available. I've often found myself seemingly paying them purely the privilege of being ignored.
Requested a call back from customer…
Requested a call back from customer service, which I was told I would receive within 5 mins...which I did, but then spent 15 mins on hold until I got fed up and put the phone down! I needed help logging in as neither the password reset or the one time code came through to my email. If I cant watch I may as well cancel!
Crap service and customer support
The service wasn't working and instead of helping they just exited the chat
Disappointing
I upgraded my Sky account so I could watch the Australian Open; I can access the matches on Sky but when I login via the Discovery+ app, it keeps telling me to upgrade. This is so frustrating and disappointing. Has anyone else had these problems?
Adverts ruin the experience.
The content is plentiful but the adverts are excessive and frequent, making it difficult to enjoy a single episode. A paid option to remove adverts or a plan without them would earn this a 5-star rating. I have since cancelled my subscription.
I wish they allowed minus score
I have sky which says I should be able to access discovery+, tried numerous ways to access all ended in failure, I'm sure it's a scam because even the robot was next to useless
Changed broadband now discovery + will…
Changed broadband now discovery + will not work no matter what I do they keep telling me I have no subscription but I have tnt sports and I have photos showing I have subscription there a fuckn nite mare this has been going on gor 3 mths just delete my account ffs and let me start again
Misleading information regarding a non existent free trial
I installed their app on my Firestick and then clicked on a link for a 7 day free trial. I registered my details and found that they charged me immediately. I contacted customer services who told me that they don't offer 7 day free trials (despite many searches on the internet showing that they have done in the past) and that I must be mistaken.
Refused a refund despite contacting them within 15 minutes.
Watched one TV program which was pretty poor and riddled with adds, and haven't bothered since. I logged on just now to make sure my subscription doesn't renew which prompted this review.
To many adverts, mostly gambling related
Adverts on a paid subscription are not acceptable and certainly not the volume and type of(gambling) on Discovery Plus. Will cancel my subscription as soon as possible.
I've just switched off watching gold…
I've just switched off watching gold hunters , I got absolutely fed up with seeing blocks of 6 adverts at a time and most advertising betting apps. It's a disgrace, I've paid to watch the Channel already and to suggest adverts help keep the cost down is rubbish. As soon as I can I will be out the contract that includes this channel.
Absolute trash
Absolute trash. So many ‘documentary’ channels, including Discovery+, just show cheap and nasty reality TV rubbish. You find better documentaries on YouTube.
20+ ads every episode.
Great shows completely ruined by masses of ads. 20+ per episode.
Streaming keeps buffering
Streaming keeps buffering. No other apps do that on my devices. They bank on football so we persevere ...not me i'm done
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








