Discount SMART Repairs Ltd Reviews 46

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Booked Dan for 26th March but no show with complete radio silence. Rearranged and had work done on my Mondeo on 28th March. which turned out to be poorly finished. Spent the last 2 months attempting... See more

Rated 1 out of 5 stars

Talked a good game but when it came to the job left my car looking like it had been sprayed with a rattle can, made many attempts to get In touch to rectify, ended up taking my car or a proper body sh... See more

Rated 5 out of 5 stars

Very pleased with the job! I had previous damage repaired by a DIFFERENT company who did an absolute poor job. The colour did not match at all. I then contacted Discount Smart Repairs who resprayed th... See more

Rated 5 out of 5 stars

Dan, did an absolutely amazing job on my car, fitted me in at short notice due to my car being traded in, was originally coming to look at one panel, ended up doing two for me. Look amazing and now ca... See more

Company details

  1. Auto Body Shop

Written by the company

Discount SMART Repairs Ltd gives customer value for money and convenience all in one place. We come to you to repair your car's bodywork and paintwork. Our unique service saves you time and also money, we come to you so you don't have to leave your car with a static bodywork shop for 3 days instead we will come to you, prioritise your car and in return have it repaired on the day.


Contact info

3.3

Average

TrustScore 3.5 out of 5

46 reviews

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Rated 1 out of 5 stars

DO NOT GIVE THIS PERSON MONEY!!!

Can't believe how stupid i have been giving a deposit of £50. He never showed up no communication in any way and now not answering whatsapp or Facebook messages. You can't just be taking peoples money and then ghost them. Not sure who these happy customers are whether they are friends involved in the scam or not this is not on and something needs to be done. DO NOT GIVE THIS PERSON MONEY!!!

26 July 2023
Unprompted review
Rated 1 out of 5 stars

Wouldn’t recommend at all

Wouldn’t recommend at all. Books you in and don’t turn up.

30 June 2023
Unprompted review
Discount SMART Repairs Ltd logo

Reply from Discount SMART Repairs Ltd

Hi Charllie, can you message me on FB or WhatsApp 07936079743.

I've had some issues personally and have been taken to hospital 3 times in the space of 3 weeks and 2 of which I had to stay there so I could be monitored to make sure I am okay to go back home. Very sorry about not turning up. Can you let me know the full name the appointment was booked in for so I can have a look at my calendar please. If you can FB message me and send me a screenshot of this so I can resolve things with you. Again I've had the worst few weeks and it's unfortunately affected some customers but I just couldn't help what happened to me. Please get in touch, this is not how I normally conduct business, i want to make this right please. I hate the fact I have upset/frustrated yourself, I would like to resolve things if at all possible.

Daniel Bennett

Rated 1 out of 5 stars

Im glad i read these bad reviews,he…

Im glad i read these bad reviews,he asked me for £50 deposit but i refused,i asked him about these bad reviews and he made excuses,i won't be using his services.

24 April 2023
Unprompted review
Discount SMART Repairs Ltd logo

Reply from Discount SMART Repairs Ltd

You have left me a review because you do not agree with our in house policy? How can you leave a bad review because of that? I quoted you £150 and you wanted cheaper so I obliged but you did not agree with a deposit saying you do not know me. I don't know you and we have had cancellations in the past so we have introduced a deposit system to ensure the bookings don't get cancelled. You accused me of stealing money from other customers, I then showed you the refunds of the deposits that you said I had stolen and you then come onto Trustpilot leaving a negative review and you only spoke with me briefly. This is not a review this is someone being very spiteful and trying to antagonise someone. Very bad of you. We have had 4 maybe 5 bad reviews over the course of nearly 5 years now and even that was down to myself becoming very ill and was hospitalised where I was dealing with a life or death situation and this is what I get. We strive for a fantastic service and have many repeat customers. Have a great day.

Rated 1 out of 5 stars

Avoid!

Wish Id seen these reviews before booking. He took £50 deposit then never turned up and no communication since. Very unprofessional service from someone who looked a safe bet to go with.

22 August 2022
Unprompted review
Rated 1 out of 5 stars

WARNING- PLEASE READ

As you can see from many other recent reviews he has also blocked me and taken my money after damaging my car. He has also done this to many elderly people who we are supposed to be looking after! Makes me sick how people have the heart to do these things. If you can’t repair cars properly then go and do some more training. Has affected my mental health thanks to Daniel David-Bennett of Halesowen.

17 December 2021
Unprompted review
Rated 1 out of 5 stars

Dan is very unprofessional turns up…

Dan is very unprofessional turns up late and thats if he turns up?? He has blocked me on his f.b page so i cannot leave a bad review which he rightly deserves ignored messages and phone calls!!.I've had no choice but to go to a professional body shop ..what started with a small dent has has to be resorted and then 2 whole panels resprayed..incorrect colour matched ..runs...paint left all over car trim pictures speak for themselves Dan your f.b page and bad reviews on here speak volumes)

12 December 2021
Unprompted review
Rated 1 out of 5 stars

1 star is too generous for this…

1 star is too generous for this fraudster who took my money, £50 deposit then communication went quiet in the lead up to day work booked in for. Didn’t turn up! Absolutely disgusting service. DO NOT USE

7 November 2021
Unprompted review
Rated 5 out of 5 stars

Audi A3 Amazing job by Daniel

Just had some work done to my Audi A3, lacquer was peeling off on pillar (daniel redone the whole pillar) looks brand new,
I had the front chrome grill painted in gloss black to match my alloys and around fog lights, had the rear diffuser painted in gloss black too :)

Fantastic work, car looks brilliant, would defo Recommend! + im booked in for more work
5 Stars!

Thankyou

21 June 2021
Unprompted review
Rated 5 out of 5 stars

Discount Smart Repair :)

Its the first time I've used a smart repair company, Dan responded quickly to my initial enquiry and arranged an appointment to carry out the work around the dates we had available.
The work carried out was to a very high standard and I would have no hesitation in recommending DSR.....Many thanks Dan!

7 April 2020
Unprompted review

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