discountdoris.co.uk 

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Rated 1 out of 5 stars

Only a third of order received

I am a little concerned now as my recent order only delivered a third of my order. Christmas isn't far away and this order was to be cover that.

I didn't receive any comms regarding it's shipment or expected delivery.

Despite emailing DD twice I've not received any reply.

There have been 3 orders placed over time and only one has gone without a hitch

13 December 2023
Unprompted review
Rated 1 out of 5 stars

Order placed with you 31-10-23 and to…

Order placed with you 31-10-23 and to date has not arrived. Your carrier DPD have been advised of my order but to date are not in receipt of my order.
Can somebody please check and confirm back to me when I am likely to receive my order.
Previous order arrived in under 1 week.

3 November 2023
discountdoris.co.uk logo

Reply from discountdoris.co.uk

Hi Ian,

I'm so very sorry to hear that you're disappointed. As per my email to you earlier this evening, this has been an issue with our courier and we were not aware of the issue until today. This has now been solved and your order should be with you tomorrow.

I do apologise for any inconvenience this may have caused you and, as previously stated in my email, we'll ensure a voucher for your next order is sent to you via your email.

I do hope this helps solves any inconvenience and I hope you will continue to be a loyal customer of ours as we appreciate both your custom and your feedback.

Many Thanks,
Louisa

Rated 5 out of 5 stars

Great company

Great price, great service, keep up the good work

16 July 2023
discountdoris.co.uk logo

Reply from discountdoris.co.uk

Hi Tony,

Thank you for your review, it means the world that you took the time to leave such a lovely review! We hope to see you back with us soon!

Rated 5 out of 5 stars

AMAZING company they offer sm support…

AMAZING company they offer sm support and deliverd my items asasp

6 July 2023
discountdoris.co.uk logo

Reply from discountdoris.co.uk

Hi Ess,

Thank you so much for taking the time to leave a review, I'm glad we were able to support you and get you what you needed in a great time frame. Get in touch whenever you need to, we'll be happy to help!

Thank you!

Rated 5 out of 5 stars

AMAZING company

AMAZING company, they help you with whatever you need and their products are 10/10 I really love them

6 July 2023
Unprompted review
discountdoris.co.uk logo

Reply from discountdoris.co.uk

Thank you Sana, we really try our hardest to make our company the best on every level, this means customer service, products and prices are all 5 star and we aim to keep this that way. We're here should you need anything :)

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