sent 3 shipments terrible servce no teply to emails account then blocked and guess what no payment recieved you have been warned despite repeated promises of payments nothing received you can’t even a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
sent 3 shipments terrible servce no teply to emails account then blocked and guess what no payment recieved you have been warned despite repeated promises of payments nothing received you can’t even a... See more
Company replied
Possibly the worst website and customer service I have ever encountered. Rude staff, take it or leave it attitude and customers have no way of disproving their finding of "badly scratched discs". Bi... See more
Company replied
Spent ages scanning dvd's to their app. Then you eventually get an email but without any relevant details pertaining to post or delivery information on it. You then have to contact them with the deta... See more
positive: i get at least 20p for a CD, even for those that would earn me less on other websites. negative: too fussy in regards to accepting CDs. I had CDs rejected because their plastic covers wer... See more
Company replied
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I entered all my items to sell on the appropriate form on DiscFlipper's site. I was told how much I would get for each one. Once I'd approved that, it was just a matter of arranging a pick up date and venue, packing the items and waiting. The collection was made when said and a few days later I received a confirmation email giving me a price, and stating that a few cd's could not be taken due to sleeve condition, and an adjusted price included - fair enough. A couple of weeks later my cheque arrived. No hassle, no problem. My only niggle was that the items they did not want were not returned, but hey, I wanted the room, I will certainly use this company again.
Straight forward way to sell your unwanted CDs + DVDs and make some money! Was happy with the price given for my CDs/DVDs and would use DiscFlipper again.
Thanks!
I had huge box full of CDs which we never listened too. Found Discflipper on Google and literally within 24 hours I had parcelled them up, a delivery driver had collected them from my office and off they went. Payment was made by transfer. Fantastic!
Sent a great number of discs to Disc Flipper. Parcels were picked up on the arranged day and received email a week later confirming. Only issue was I was expecting a cheque in the post, and a week after receiving my confirmation email I received another one asking for my bank details, but as the payment was in the bank the day after I provided my details, this was only a minor quibble.
Only used this company a couple of times. Easy to use website and hassle free courier pick up. Prices for run of the mill titles is a set rate, but more desirable / collectable titles they pay more for (which is good).
Only downside is the slow payment, (still not received any payment for my first consignment) I understand they have lots of orders to go through, but the main objective in my eyes is to get payment to customers quick. That way people will come back again and again.
Maybe Paypal would speed it up?
Overall an average experience.
Had over 2000 discs and had no probs sending them and because there was so many Richard white was a legend . He called me and sent payment within days .. Better customer service than eBay
Nice and easy. Great service and better than the other service/s out there!!
First trade was good. Since then have noticed that prices offered are consistently at least 20-30% lower than other Companies.
The service was quick and simple.
BUT..big but....won't use again, as I am not happy that the payment is by cheque. Who uses cheques in the C21st???? Now I have to make a special journey to a bank to cash it in. My time is worth more than the cheque. Will use other services like Ziffitt or Magpie who pay into a/c or paypal. Sorry DiscFlipper - I did give you a try but you shocked me with the cheque!
PS A company without a contact number is not helpful.
Response to DiscFlipper's response (as one can't respond below):
As I mentioned above, a phone number would have been useful. Your website does not provide one with options and, I naively assumed that the payment will be electronic. Although I had to redo my scanning a few times as the app didn't save any stored data I should have guessed DF is not very IT savvy. Sorry.
As for emailing you with my bank details, I don't think so!

Reply from DiscFlipper.com
I tried your website and your service is really good, answered my queries promptly and helpfully and I got my payment very quickly.
I'll definitely use you again.
Downloading the app and using it to scan cd's was quite relaxing and seeing it all add up to nearly 100.00 was amazing. Excellent service and thank you for my payment
Quick to reapond once they want the DVDs. It's now been over 3 weeks and I haven't received any payment.
I had loads of CDs to recycle and this company banned my account for sending to many CDs ?
And still awaiting for the cash to be sent to me also I sent a parcel after I they put a ban on my account witch they said they would not Appcet ?
And still awaiting the return of this without saying swear words just poor service
Well organised & super fast payment , much better than the other companies out there
great company much better than a lot of others on here collected very quickly and proccessed very very quickly great updates on how products are being delt with only problem direct bank payment would be a great advantage to this company
Thought I would try this site never used before and won't be using again. As I sit writing this I'm still waiting for my cheque! No email to confirm courier I could have given my items to anyone. No email to confirm receipt of items. Payment very slow.

Reply from DiscFlipper.com
Ideal company, reasonable prices paid and collected same day. Thank you.
While their pick-up and payment process is a lot better than Music Magie, it's far from infrequent for Disc Flipper to accept your barcode scanning app submissions and then refuse to pay for them on grounds of unpublished rules (no mini-albums, no PS1 games). They need to work out a means of getting their barcode app to reject titles they don't want or to at *least* publish something which explains more than "no PC games".
When they're paying approx 20p a unit, it seems a little unfair for them to take discs and not pay for them
Communication was very slow. There is an inflexibility as to when/where boxes can be collected, and the option of using a collection service at a convenience store is not advertised. Emails seem to go missing or unanswered for weeks. In the end the matter was resolved smoothly, but it took a long time. The price offered was fair.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.