Directski.com Reviews 369

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and friendly demeanor, both during the booking process and in the resort. People frequently highlight the seamless organization of their holidays, from flights and transfers to accommodation and ski equipment, noting that everything went smoothly and efficiently. Many consumers appreciate the stress-free nature of their trips, with all details expertly handled, allowing them to fully enjoy their skiing experience. The booking process is often described as straightforward and easy, with prompt communication and a user-friendly online platform. Reviewers also commend the excellent locations of the hotels and resorts, as well as the high quality of the services provided. While a small group of people experienced minor hiccups with transfers, the general sentiment was that the company went above and beyond to ensure a positive and memorable holiday.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Customers had positive experiences with service, noting that everything went smoothly from start to finish.... See more

Holidays

Clients share positive opinions on holidays, with many reviewers highlighting the excellent organization and... See more

Booking process

Consumers find the booking process to be positive. Many reviewers highlight the ease and straightforwardness... See more

Location

Reviewers highlight positive aspects of location. Customers consistently praise the stunning and breathtaking... See more

Based on these reviews

Rated 5 out of 5 stars

Nodlaig was very helpful in planning stages and responded quickly to queries. Bus transfer and info all good. Communication good on way home when flights were affected by weather. We had little need f... See more

Company replied

Rated 5 out of 5 stars

Third year travelling to Andorra with Directski. Very easy website to book and pay for flights, hotel and ski packs. Saved a lot by booking well in advance. Directski Reps are very helpful in t... See more

Company replied

Rated 5 out of 5 stars

It’s just wonderful to go skiing and have everything done for you, no stress with transfers or hotels. We had an amazing holiday with the family. Hotel was fantastic, we have been there several time... See more

Company replied

Rated 5 out of 5 stars

Travelled with Directski to Zell am See in Austria. Everything went exceptionally well. Through Dublin Airport in 15 minutes including check in and security. Flight and transfers on time. Excell... See more

Company replied


Company details

  1. #1 of 1 best companies in Ski Holidays

About Directski.com

Written by the company

Directski.com was founded in early 2000 by two Irish entrepreneurs and ski enthusiasts who had a vision to create the world’s first online ski holiday company.

Our ethos was, and still is to this day, to provide a simple, low cost way to book your ski holiday online, without the need for expensive brochures and high street shops.

Directski.com has always been a champion for making great ski holidays affordable for all.


Contact info

4.8

Excellent

TrustScore 5 out of 5

369 reviews

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Rated 5 out of 5 stars

Third year travelling to Andorra with…

Third year travelling to Andorra with Directski. Very easy website to book and pay for flights, hotel and ski packs. Saved a lot by booking well in advance.
Directski Reps are very helpful in the resort and easily contacted. Special thanks to Rich, our Directski Rep in Soldeu! Super helpful with our transfers to and from Soldeu.
Route through Barcelona is a lovely scenic drive.
Arrived early enough to collect hired ski equipment, taking some of the pain out of the first full day skiing.
Highly recommend taking up the extra Lift Pass insurance- you must purchase it before using it. It covered me when I called into the Soldeu Trauma centre after a nasty fall. Otherwise I would have had to pay up front and claim from my travel insurer afterwards.
Directski are a great company to travel with, plus they use Aer Lingus which added to the overall experience.

4 January 2026
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Reply from Directski.com

Wow, thank you!

This is superb to read and we are thrilled you have had such wonderful experiences with us.

Thank you for your loyalty and custom and we look forward to welcoming you back in the near future!

Kind regards,

Amy.

Rated 5 out of 5 stars

Excellent skiing

Excellent skiing, excellent accommodation, excellent food and excellent information from Direct Ski & Topflight representative Patricia Hand

11 January 2026
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Reply from Directski.com

Thank you Ethel!

We appreciate this lovely feedback and your kind comments on Patricia!
We do hope to welcome you back again in the near future!

Kind regards,

Amy.

Rated 5 out of 5 stars

Efficient and friendly

Nodlaig was very helpful in planning stages and responded quickly to queries. Bus transfer and info all good. Communication good on way home when flights were affected by weather. We had little need for rep in resort but she kept in touch and knew we could have called if any issues. Hotel dad Neuhaus was perfect. Centrally located and good great - especially breakfast. Bar quiet in hotel.

28 December 2025
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Reply from Directski.com

Thank you Clare - We are thrilled to hear such super feedback!

Nodlaig will be delighted to hear these comments and we do hope to welcome you back on the slopes soon!

Kind regards,

Amy.

Rated 5 out of 5 stars

Flawless experience

Our in resort manager, Giuseppe made the whole trip easy and seamless. He had all the answers and info at hand before we even asked.

4 January 2026
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Reply from Directski.com

Well done Giuseppe! He will be delighted to hear these fantastic comments.

Thank you for taking the time to send us your kind comments!
We hope to get you back on the slopes in the near future.

Kind regards,

Amy.

Rated 5 out of 5 stars

Great service from booking to checkin to resort manager

Great communication from booking to airport checkin to local rep at the resort. Always got prompt replies to any queries. Great local info from rep on transfer to hotel. He was always very responsive and helpful. I would book with Direct Ski again.

21 December 2025
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Reply from Directski.com

Thank you Rachel!

This is superb to hear and we are thrilled you had a fantastic holiday with us.

Look forward to welcoming you back in the near future!

Amy.

Rated 5 out of 5 stars

Directski made our holiday easy

Directski made our holiday easy, from initial booking to ski and boot hire. The reps where friendly and knowledgeable providing recommendations for restaurants etc. 2nd time using them and will hopefully again

20 December 2025
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Reply from Directski.com

Thank you - This is superb to hear!

Hope we can get you back on the slopes again soon!

Many thanks.

Amy.

Rated 5 out of 5 stars

James, Rich, Hermione pas del la casa

James, Rich & Hermione were completely fantastic & answered all or questions promptly & definitely made or stay at the resort an even better & enjoyable experience but suggesting things to do at night aswell & organising get togethers so people could get to know each w, thanks a million guys for making it special for us

29 December 2025
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Reply from Directski.com

Thank you Marie!
This is super to hear and we are delighted all went so well.

Our team really are great - they be delighted to read this.

Hope to welcome you back again in the near future!

Many thanks,

Amy.

Rated 5 out of 5 stars

Excellent service

Excellent service, everything was made very simple and straightforward for booking our ski holiday

10 December 2025
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Reply from Directski.com

Thank you Fiona for such great feedback!

Kind regards,

Amy.

Rated 5 out of 5 stars

Awesome customer service

Awesome customer service, especially speak to Sharon.

20 November 2025
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Reply from Directski.com

Thank you Peter - we appreciate you and your comment.
Sharon will be delighted with the 5 stars!

Thanks again!

Amy.

Rated 5 out of 5 stars

A great company to deal with

A great company to deal with. So helpful and friendly. A pleasure. We have travelled with them in the past and have booked again. From start to finish the staff are wonderful the whole way through.

9 October 2025
Rated 5 out of 5 stars

Well organised from start to finish…

Well organised from start to finish .Regular updates well before the holiday started and a great local rep keeping us informed as the week went on.

23 March 2025
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Reply from Directski.com

That is super to hear Greg!

We hope to get you back on the slopes again soon!

Amy.

Rated 4 out of 5 stars

Hassle free holiday

Going with Directski was hassle free. Flights and transfers were seamless and we had an extremely helpful rep. Ski and boot hire was fantastic and the lessons are what you would expect - with some instructors better than others. This was our second year at the same resort & we really enjoyed it. Our hotel, rated a 4 star, was the only disappointment really as one of our rooms had mould all over the wall. However, it was cleaned as soon as we mentioned it.

26 March 2025
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Reply from Directski.com

Super to hear Joanne!
Thanks for sending over your kind feedback.

Glad to hear your room got sorted in the end and you thoroughly enjoyed the ski trip from start to finish!

Amy.

Rated 4 out of 5 stars

Review

I enjoyed my experience. The reps were great and helpful. As climate change has affected some resorts it might me useful to consider alternatives like hiking or walking or ...
Also, as I was a lone traveller it would be helpful if you offered something for lone travellers - so that they are not the only ones going to a resort or hotel on their own. I don't mind sitting on my own but it would be nice to have someone speak the language even thought the hotel staff are helpful.

17 March 2025
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Reply from Directski.com

Thank you Margaret for your kind feedback.

We appreciate your comments and take all of the above on board. All of this really helps us to improve wherever we can and we do hope we can welcome you back in the near future.

Kind regards,

Amy.


Rated 5 out of 5 stars

Great from beginning to end

Great from beginning to end - flights, accommodation, ski rentals and slopes. Great package

23 March 2025
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Reply from Directski.com

Thanks for your great feedback! We appreciate it and you!

Hope to get you back on the slopes again soon.

Amy.

Rated 5 out of 5 stars

Just back from our second ski trip this…

Just back from our second ski trip this year with Directski, outstanding service from start to finish. Almost 9 years using Directski and have never had an issue with any part of their service or itinerary. Looking forward to next year’s ski trips already

15 March 2025
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Reply from Directski.com

This is super to hear Fergal!
Thanks so much for your great feedback and loyalty.

We look forward to getting you back on the slopes in the future!

Amy.

Rated 5 out of 5 stars

Incredible experience & brilliant…

Incredible experience & brilliant Directski Rep, always available no matter the query & super local knowledge.

17 March 2025
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Reply from Directski.com

Thank you for your super feedback!

We hope to get you back on the slopes soon!

Amy.

Rated 5 out of 5 stars

Overall a great experience.

DirectSki had fantastic communication both leading up to our trip as well as while we were on the trip itself. Our resort manager Grainne was very personable offering up plenty of on and off mountatin suggestions as well as replying very quickly to any queries that we had throughout. The off-mountain resort was a good size with plenty of options for dining and our apartment was perfectly located and was a great size. The slopes were great and provided a good range of terrain for our group.

17 March 2025
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Reply from Directski.com

This is super to hear!

Thanks for your kind feedback today Jonathan! We hope to get you back on the slopes again!

Amy.

Rated 5 out of 5 stars

We couldn't ask for anything more…

Literally we couldn't ask for anything more from a holiday! Our DirectSki booking was easy, our rep kept us all up to date and informed throughout our holiday. Our accommodation was great with fantastic facilities. The hotel staff were all 'top notch' and very accommodating for our unique dietary requirements. They were all fantastic.

1 March 2025
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Reply from Directski.com

This is super to hear Robert!
Thank you for your kind feedback!

We hope to get you back on the slopes in the future!

Kind regards,

Amy.

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