Direct2florist Reviews 

38,047
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,740 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward online ordering process, noting how easy it is to navigate the website and select from a large assortment of stunning floral designs. People also highlight the exceptionally reliable delivery service, mentioning that fresh bouquets consistently arrive promptly and always on the exact day requested. Some reviewers were not happy with the delivery timing, mentioning that items occasionally arrived on the wrong date or experienced unexpected shipping delays. Others also noted issues concerning the final product quality, stating that the delivered displays occasionally looked disappointing, lacked freshness, or deteriorated very quickly.

What people talk about most

Product

Reviewers mention positive feedback about product quality, consistently describing the floral arrangements as... See more

Delivery service

Customers had positive experiences with delivery_service, expressing widespread satisfaction and appreciation... See more

Service

Users describe positive interactions with service, highlighting quick, easy, and stress-free ordering... See more

Order

Consumers find the order process to be efficient and satisfactory, highlighting the quick and stress-free... See more

Quality

Clients share positive opinions on quality, highlighting beautiful, superb, and long-lasting floral... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

Excellent and efficient service. Delivered early in the day too. Very easy to use, will use again and recommend to family and friends. I managed to order from my sister in law's favourite florist whic... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more

Rated 5 out of 5 stars

I have previously gone for box flowers & this was the first time I went with direct florists. A much better experience of flowers arriving exactly as you want them to be. Not in bud in a box! Deliver... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(38,047)

1,625 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service.

From start to finish, everything went so smoothly. All the flower displays are gorgeous. The bouquet I chose was delivered exactly on time as promised. My friend was thrilled with them, and also the add on gift of chocolates. I love the fact that I am helping local florists.

29 June 2026
Rated 5 out of 5 stars

Happy Shopper

Sent flowers for a Diamond Wedding Celebration.Easy to choose from large assortment.
I didn't actually see them but my friend said they were beautiful.
Easy to use and order from,would definately buy again.

29 June 2026
Rated 5 out of 5 stars

Had a great experience

Had a great experience. Was able to order the night before with a local florist. Website easy tonus The recipient loved the flowers, they were even more beautiful than the photos.

29 June 2026
Rated 2 out of 5 stars

Poor quality bouquet

You discovered that the nearest florist to us had closed. You offered a courier service for my wife's birthday the following day. I was pleased that you managed to recover the situation in that the Post Office delivered the flowers from Aberdeen (we live in the Highlands on the Caithness/Sutherland border). I'm afraid the flowers have deteriorated quickly - I was disappointed.

25 June 2026
Rated 5 out of 5 stars

Basket of flowers

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent.
I chose a basket of flowers for my dad, so he wouldn’t need a vase. He said they were lovely, but I have to take his word for that as I didn’t see the delivered flower arrangement.

19 June 2026
Rated 5 out of 5 stars

Speedy delivery.

Flowers & Chocolates sent from an Australian friend to UK friend within the same day, very grateful how quickly they received them.

16 June 2026
Rated 5 out of 5 stars

I was really impressed with the…

I was really impressed with the same-day flower delivery service from Direct2florist. The flowers arrived on time, beautifully arranged, and looked even better than the photos online. The ordering process was simple, and it was great knowing the bouquet was created by a local florist. Excellent quality, reliable delivery, and fantastic customer service – I would definitely use Direct2florist again and highly recommend them.

16 June 2026
Rated 5 out of 5 stars

Easy to order online

Easy to order online, left lovely bouquet with the neighbour as we were out when delivering. Text to update on delivery. Great service and good value.

12 June 2026
Rated 5 out of 5 stars

Reliable

Easy to order , and when the florist wasnt available, an alternative florist was organised

13 June 2026

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