Like I wrote in my earlier review. . Easy communication. I’ve used Ding often in the past with my old telephoone even though my email and address remain the same my main pilot was EasyTop, when I... See more
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Review summary
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What people talk about most
Based on these reviews
I’ve been using Ding instead of other Mobile networks, as no matter what phone network your family or friend uses, Ding is able to credit. Flow or Digicel. It’s also a great way to support someone in... See more
Company replied
Quick and easy to use -- no issues. Within seconds I had confirmation my phone had been topped off. Used this firm for years -- never an issue. I am a retired American military officer now marking my... See more
Company replied
Simple site, instant transfers, quick and easy. Website well thought out, user end is top notch. (IT/Graphic designer- so I appreciate the site and the navigation and end user experience). Been usi... See more
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Company details
- #4 of 7 best companies in Telecommunications Service Provider
- #3 of 4 best companies in Internet Service Provider
- #1 of 2 best companies in Mobile Network Operator
- #3 of 5 best companies in Phone and Internet Service
Written by the company
Since 2006 Ding was founded to change billions of lives by accelerating mobile access. As the number one international mobile top-up platform in the world, every second, someone, somewhere send s a recharge with Ding. Our users have successfully sent over 500 million top-ups globally, via our app, online at ding.com and in-store at over 600,000 retail partners worldwide. Our team help deliver top-ups safely and securely, via 600+ operators and across 150+ countries – helping families and friends around the world to stay connected. We have a dedicated customer care team based in Dublin that are available 24 hours a day, should you need any support. We know a little goes a long way, so send a little happiness at ding.com.
Ding - A little goes a long way
Written by the company
- Mobile top-up delivered safely and securely, in a matter of seconds.
- Whether you call it top-up, airtime, reload or anything in between, we make it easy for you to send credit to mobile phones around the world. Using Ding.com or our mobile app, you can send top-up to over 500 operators in 150 countries.
Contact info
3 Shelbourne Buildings, Crampton Avenue, Shelbourne Road, Ballsbridge, Dublin 4, D04 C2Y6, Dublin, Ireland
- customercare@ding.com
- www.ding.com
4.1
Great
15K reviews
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Reply from Ding
Thank you for your wonderful feedback! We're so glad to hear that you find our service fast and convenient! 😊 If you have any suggestions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Ding is safe. Never experienced a problem so far
Like I wrote in my earlier review. . Easy communication. I’ve used Ding often in the past with my old telephoone even though my email and address remain the same my main pilot was EasyTop, when I was told that EasyTop was closing I still continued to use it but these past few months I’ve been experiencing road blocks when I tried to put the payments through. So now my trustpilot is Ding
16 September 2025
Unprompted review
Reply from Ding
Thank you for your kind words! 🎉 It's fantastic to know that you've enjoyed seamless communication and a smooth transition with our app. Your feedback means a lot to us! If you have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
Reply from Ding
Thank you for your wonderful feedback! We're so glad to hear you find our app smart and easy to use! 😊 If you have any suggestions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
I'm still waiting for the 3 top ups or…
I'm still waiting for the 3 top ups or my money back. Paid for it on 8/25. I don't have any faith in you returning my money.
25 August 2025
Unprompted review
Reply from Ding
We apologize that your top-up hasn’t been applied yet. We’re currently investigating the issue and have sent you an email with further information. - Ding Customer Care
It a very trusted site and I swear very…
It a very trusted site and I swear very fast action with great accuracy
30 September 2024
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! 😊 We're delighted to hear that you find our service reliable and efficient. If you have any concerns or need assistance, please reach out to our support team via live chat or at customercare@ding.com. We’re here to help!
- Ding Customer Care.
It is amazing very helpful and a true…
It is amazing very helpful and a true and a secure site. I highly recommend it to recharge your mobile.
4 September 2025
Unprompted review
Reply from Ding
Thank you for your kind words! We're delighted to hear that you find our service helpful and secure. Your support means a lot to us! If you have any questions or need assistance, feel free to reach out via live chat or at customercare@ding.com. 😊
- Ding Customer Care.
Very fast and easy to use
3 September 2025
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! We're so glad to hear that you find the app fast and user-friendly! 😊 If you have any suggestions or concerns, please reach out to our support team via live chat or at customercare@ding.com.
- Ding Customer Care.
A very friendly and secure app.,never…
A very friendly and secure app.,never had a problem with any kind of top in different countries.
Thanks for being helping us,
I recommend it.
30 August 2025
Unprompted review
Reply from Ding
Thank you for your wonderful feedback! We're so glad to hear that the app is meeting your needs across different countries and that you feel secure using it. Your support truly means the world to us! If you have any concerns, please reach out to our support team via live chat or at customercare@ding.com. 😊
- Ding Customer Care.
Good helped alot
22 August 2025
Unprompted review
Reply from Ding
Thanks so much for your great feedback! We're delighted to hear the app has been helpful for you. If you have any questions or need assistance, feel free to reach out to our support team via live chat or at customercare@ding.com. 😊 -Ding Customer Care.
Everyone should know this is a good app
I’m really happy to download this app
17 August 2025
Unprompted review
Reply from Ding
Chery, your feedback just made our day! We’re so glad to know you had a great experience. - Akib Alam.
Reply from Ding
Thanks, Alecia! We’re overjoyed to receive such great feedback, and we’re proud to offer one of the fastest top-up services. - Akib Alam
Before DING was Ding!
Since I was in college I have been using this platform. Back then it was pink. It wasn't named Ding then... through its 3 name changes and three color changes or so I have used this platform, and it has not once let me down.
10 August 2025
Unprompted review
Reply from Ding
Thanks, Prayerful, that's great to hear. We're delighted you're enjoying our service. - Syed
my experience was made so easily
my experience was made so easily , it was easy to follow instructions, and with in 5 minutes, booom all done, i highly recommend ding , very satisfied customer, thankyou
8 August 2025
Unprompted review
Reply from Ding
Karen, we're delighted with your comment! Thanks for choosing us to send a recharge. We work very hard to provide the best service so hearing nice things makes us smile. - Alex
Reply from Ding
Thank you! We’re thrilled to hear such good feedback, and we’re proud to be one of the fastest top-up services. - Dean.
Muchas gracias por su ayuda
Me a ayudado vastante en hacer recargas a mís padres en México simple y sencillo .
4 August 2025
Unprompted review
Reply from Ding
¡Gracias, Azu! Nos dedicamos a que nuestro servicio sea fácil, rápido y seguro para todos. Nos llena de satisfacción saber que estás satisfecho. - Daniel.
Ding is fantastic so quick and easy to…
Ding is fantastic so quick and easy to do and most of all safe to use I would rather use ding than go to a shop to do it as sometimes the network with them can be down so this is more reliable 😀
4 August 2025
Unprompted review
Reply from Ding
Thanks, Jayne! We’re thrilled to hear such good feedback, and we’re proud to be one of the fastest top-up services. - Dean
I wish I could put zero stars
I wish I could put zero stars, on July 12th I did a transaction with Ding, the money was taken from account and up to today the top up was not done to the correct téléphone number if the receiver. I have reached out to Ding many time requesting a refund or for the top up to be added to the receivers phone. Knowing the loyal customer I am to Ding I feel cheated and am so disappointed with the service. The none communication and no one interested to help to fix this issue is not good for your brand. I would like my refund or the receiver to receive tge top up I sent. This is not fair to a loyal customer like myself.
12 July 2025
Unprompted review
Reply from Ding
Hi Natasha, Thank you for your review, and we're truly sorry to hear about your experience. I’m glad to confirm that this issue has now been resolved for you. Thank you for your patience and for being a loyal customer – we truly appreciate it. -Daniel
Please don't use ding top up
Today ding sending me a mail and they say we are fixed your problem. But I checked still no have my internet packet. Last 4 days same talk. They still telling me ok ok we gonna fixed. And they still don't want to back my money. İ think they are lier.
30 July 2025
Unprompted review
Reply from Ding
We regret that you're still experiencing this issue after our communication about the resolution. We are sorry for the continued inconvenience and are looking into this further. Thank you for your feedback.-Felix
Terrible exchange rate (USD to Guarani)
Terrible exchange rate from USD to Guarani. We are talking more than 30% loss when toping up with ding.com. That is scam.
15 July 2025
Unprompted review
Reply from Ding
Ruben, we truly appreciate your feedback and understand your concerns about our rate. Our goal is to deliver great value to our customers, though at times, the rates we can offer may differ from market rates due to factors like operator requirements and currency fluctuations. However, we’ve shared your feedback with the relevant team for further review. Also we’ve sent you an email with the details. Don’t hesitate to reach out if there’s anything else we can help with. - David
Top-up didn't appear
Washed their hands when a top-up didn't appear on my Orange account.
13 July 2025
Unprompted review
Reply from Ding
Bill, we apologize that your top-up hasn’t been applied. I can see that your transaction has been confirmed delivered successfully from the operator Orange Morocco. No worries, we’re currently investigating the issue again with them and have sent you an email with further information. - Alex
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