Dimprice.co.uk Reviews 

2,629
•
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I’d give no stars if I could as just like the last review I’m waiting since 2022 for a refund on my mobile that DPD lost. I’m livid with them too as they lost it but will make no recompense to me for... See more

Rated 5 out of 5 stars

I made a huge saving on two Samsung S23 Ultra phones. Dont be put off by potential long delivery - took 1 week from order to delivery for my order. All fully tracked online and delivered in UK by... See more

Rated 5 out of 5 stars

I have bought 2 phones from Dimprice so far, both arrived in about 10 days. The company send you an order acknowledgement as soon as you place the order, then tracking information once your order has... See more

Rated 4 out of 5 stars

The delivery information can be better. They deliver the phone as promised however the courier tracking information can be better. Once the order was dispatched, the app said that the parcer was "... See more

Company details

  1. Electronics Store

Written by the company

Explore a wide-range of trending electronics, cell phones, tablets and more appliances in great price.


Contact info

3.8

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(2,629)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great! Cheaper than everywhere else and all you have to do is wait a little longer than normal. Service was good and I would use again. 5*

2 April 2023
Rated 4 out of 5 stars

The email from dimprice went into my…

The email from dimprice went into my junk so I didn't realize everything went through okay. Once I email customer service I got I quick response
Waited around 10 days for my phone. Happy with service. Would use again. Thank you 😊

2 April 2023
Rated 5 out of 5 stars

Galaxy watch 5 44mm

Great price. Watch was in Taiwanese but just change to English at startup. Delivery was within the time frame with tracking. Would deal again

2 April 2023
Rated 1 out of 5 stars

Really poor service.

Really poor service.
Website says free return but this is not true.
They charge 40% handling fee.
Very shady and unfair practice.
I thought I would support a new business but obviously this was a mistake.

4 April 2023
Unprompted review
Dimprice.co.uk logo

Reply from Dimprice.co.uk

Hi Neil

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

If you’re open to discussing your experience further, please feel free to contact our customer service at support@dimprice.co.uk

Sincerely,
Dimprice UK

Rated 5 out of 5 stars

Have patience

Got the item in slightly over two weeks time, which is not bad for this kind of shop. Everything seems to be fine so far.

2 April 2023
Rated 1 out of 5 stars

Never buy from this website

I bought 2 samsung galaxy s23 , and have an surprise are clone/fake phones . I Contact them , to return , they never send me details , how and where i can send them back , they keep asking me will be 30% deduced from refund but still not accept the return , i contact even samsung , they was right like me , are fake phones , i contact even a lawyer , im not give up with this company .

13 March 2023
Unprompted review
Dimprice.co.uk logo

Reply from Dimprice.co.uk

Hi Costinel,

All of our products are genuine and in original sealed packaging.

Sincerely,
Dimprice UK

Rated 5 out of 5 stars

Samsung z flip

Bought the Samsung z flip at half the price its showing on local websites from Dimprice.. shipping within 10 days.. absolutely no problems at all

26 March 2023
Rated 1 out of 5 stars

Packages have been lost and no one is…

Packages have been lost and no one is taking responsibility

2 April 2023
Dimprice.co.uk logo

Reply from Dimprice.co.uk

Hi Paul

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

If you’re open to discussing your experience further, please feel free to contact our customer service at support@dimprice.co.uk

Sincerely,
Dimprice UK

Rated 4 out of 5 stars

Buying my new iPad was simple

Buying my new iPad was simple and the price was competitive. However I had a problem with delivery. The delivery driver left the package on next door’s doorstep in full view of the street where it could easily have been stolen. It’s lucky that I noticed it and checked the addressee.

2 April 2023

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