Digital TV Reviews 

25
TrustScore 2.5 out of 5

2.6

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Rated 2 out of 5 stars

For several weeks I have had little or no tv reception. I put this down to atmospherics, hot weather etc but the problem didn't go away. I contacted Sky who sent an engineer only to tell me that it wa... See more

Rated 5 out of 5 stars

Due to personal circumstances had recently lookalike my outgoings. The 1st person I spoke too his name was Dave. Could not have been more helpful and patience with me,as this was the 1st time I had to... See more

Rated 2 out of 5 stars

I don't know who these people are but I almost accidentally went to them while on the lookout for a Sky sales person, they have clearly pumped a lot of time and money in to good SEO and getting high o... See more

Company replied

Rated 1 out of 5 stars

This is a very misleading website, taking you to a very similar User Interface of Sky. They have many different numbers on the website and all of them are scammers. They ask for a lot of your pers... See more

Company details

  1. Price Comparison Site

Written by the company

With Digital TV you can compare the best deals on TV and broadband packages from a range of providers.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(25)

8 reviews in the last 12 months

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Rated 2 out of 5 stars

Bad RECEPTIONFor several weeks I have had little or…

For several weeks I have had little or no tv reception. I put this down to atmospherics, hot weather etc but the problem didn't go away. I contacted Sky who sent an engineer only to tell me that it was a tree in my neighbours garden that was blocking the signal. Having mentioned the problem to the neighbour he was good enough to cut several branches off the tree. The reception was better but still cut off or went "fuzzy".Again I contacted Sky who sent a second engineer round and I asked him if he could raise the ariel as it was quite low.He didn't want to know and suggested we changed to Sky Stream. In the meanwhile my son-in-law and grandson came around and moved the ariel as high as possible. Job done!!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Due to personal circumstances had…

Due to personal circumstances had recently lookalike my outgoings. The 1st person I spoke too his name was Dave. Could not have been more helpful and patience with me,as this was the 1st time I had to deal and talk to regarding ski. After he gave me a further number to call this time I spoke to a wonderful lady her name was Divya. All I can say both were absolutely amazing gave me a complete rundown of my bills and explained so much information to me. Well pleased.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

From Account No 620527045377

From Account No 620527045377, query No 4804656249. I wish to THANK to your SKY Officer GEORGIE acting/based from BULGARIA, who helped on my problem with SKY RECEPTION of my e-mails.
He was helpful, knowledgeable, and expedient in resolving the problem. He was much better than the others I spoke to.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Shocking level of service

Shocking level of service (if you could call it that) can't sort a simple issue of communication between offices and won't allow you to talk with a supervisor!
Will be sending Thier new tech back to them in pieces.

27 November 2025
Unprompted review
Rated 1 out of 5 stars

Not sky

Call handler not able to understand what I was saying, asking for account number multiple times. Website sounds as if it is sky but the call content was very odd compared to previous calls to sky, so terminated call and found a proper sky number where I could speak to someone direct and managed to reduce monthly bill

26 October 2025
Unprompted review
Rated 1 out of 5 stars

I have been with sky 26 years

I have been with sky 26 years, rang up tonight to see if I could get a better deal. The answer was no but you monthly subscription will now be more. What a joke sky are, wouldn't mind if we had all the packages. Most of what we have are repeats you should be ashamed of yourselves. Loyalty my ???? .

7 October 2025
Unprompted review
Rated 1 out of 5 stars

Digitaltvsystems in the South West…

Digitaltvsystems in the South West region. Our experience of this company was appalling. We asked them to set up a tv on our shelving and tack in a extended arial cable to a power point.. The first meeting this was agreed. On the second meeting the tv representative came into our home,dumped the cable and brackets on the floor and then wrote an invoice for the call out charges.( We had to get another workman to install our tv and pay him to do it.) When we asked about the high cost of the invoice, the representative shouted at us. We paid in stress and he left.He did not install or do any work which was verbally agreed on our first meeting.We felt cheated,shouted at and left with no work done. When I contacted this company they were obsessed with call out charges and said he wouldn't take our word on this as it was all verbal....?! I have learnt you need to tape,write and get workman to sign agreed work and take photographs to prove what happens & what is said and agreed. Absolutely appalling how can a company go on like this?

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Phoned to ask a simple question

Phoned to ask a simple question - where is a list of all the channels available with each offer? Cant get an answer!!!! What are they scared of?
Edit: Found the info easily on MoneySavingExpert.com
And Sky are scared because they claim 150 channels and MoneysavingExpert say 124.

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Simple Process & Great Service

Really helpful call centre agent helped me switch my TV and broadband to Sky, got a really good deal, more channels than I thought I would get for the monthly price.

Straightforward and service up and running without any issues.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Helpful comparison service

Really positive experience. Was looking for a way to talk to someone about Sky and compare offers. These people can do that over the phone and handle the whole thing. Spoke to a nice person and got a good price. Thanks!

11 December 2023
Unprompted review
Rated 2 out of 5 stars

I don't know who these people are but I…

I don't know who these people are but I almost accidentally went to them while on the lookout for a Sky sales person, they have clearly pumped a lot of time and money in to good SEO and getting high on Google when people are looking for a Sky number. After I got through initially I realised I didn't feel comfortable and hung up, then got a pushy call back 3 times. Sky should do something.

8 January 2024
Unprompted review
Digital TV logo

Reply from Digital TV

Hello Wayne,

We appreciate you taking the time to provide feedback as we are always looking to improve our customer service. We are surprised to hear that you felt uncomfortable, and can assure you that this would never be our intention. We can only apologise for any inconvenience that may have been caused.

Our call centre staff are totally professional and quality-checked regularly. We listen to recordings and have strict rules on the way that we handle calls. It is also worth noting that we actually work with Sky, as well as other providers, to offer TV and broadband comparison over the phone and online. We enjoy very positive working relationships with UK providers, and would not be allowed to offer these subscription-based services over the phone unless there was an agreement to do so.

Our comparison service has been in place for well over 10 years and we receive consistently excellent direct feedback from callers. We have helped thousands of UK residents choose a broadband or TV service, including Sky, and are proud of the way we conduct ourselves. We do indeed have a callback service that is only permitted if the call ends unexpectedly (as they may have been cut off) or if the caller requests it. In your case, it seems there has been a misunderstanding, but nonetheless please do accept our apologies.

If you would like to get in touch to discuss any of your concerns, or give us an opportunity to provide clearer detail on what we do and how we work with service providers, please email our team at help@digital-tv.co.uk.

Kind regards,
Digital TV Team

Rated 1 out of 5 stars

SKY DIGITAL TV IS A SCAM

This is a very misleading website, taking you to a very similar User Interface of Sky. They have many different numbers on the website and all of them are scammers. They ask for a lot of your personal and security details, DO NOT PROVIDE. When searching for Sky number, this is the first page that comes up, something should happen about this.

Admittedly, Sky contact number is very difficult to find, a real mission. The contact number I found which is legit is 0800 151 2747

Proper waste of time.

15 November 2021
Unprompted review
Rated 1 out of 5 stars

SCAM AND SIMILIAR INFO

This is a scam! They know exactly what to say and copy exactly what the people at sky say. After asking sky about the site they have no idea what the website is. Please avoid at all costs! They will even try to lower prices to make more realistic. AVOID!!

5 March 2021
Unprompted review

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