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Rated 1 out of 5 stars

Tried ordering their Boost product from them through the website, but never received an order confirmation email. I emailed them 3 times, called two different numbers for them (both are disconnected)... See more

Company replied

Rated 4 out of 5 stars

Simple product to use and nicely packaged. It does give you a feeling of fullness along with a little extra energy. I did not find it to be extremely noticeable in my circumstance. Overall is a good p... See more

Rated 1 out of 5 stars

I have made several attempts to reach customer service to cancel my recurring order for product. Waiting on hold until my only option is to leave a message and a rep will call back when available. T... See more

Company replied

Rated 1 out of 5 stars

SCAM - BEWARE I have being trying to contact them for over 2 months to cancel and they continually take money from my account even though I cancelled within the cool off period!! They have been in con... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

Evidence-based resource on weight loss, nutrition, low-carb meal planning, gut health, diet reviews and weight-loss plans.


Contact info

2.0

Poor

TrustScore 2 out of 5

245 reviews

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1-star

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Rated 5 out of 5 stars

Kevin offered outstanding customer…

Kevin offered outstanding customer support. I've been feeling less than confident about beginning to commit to another diet. As I've not been successful at the many, many times before!! Being born and raised here in the south, food has been such a big part of social gathering, family dinners, etc After expressing my insecurity, he suggested intermittently fasting. He was very polite and patient. Once more he has extended his direct email that I may reach out whenever I have any questions/concerns. He has taken liberty of creating a personal plan for me based on my body type and busy mom schedule. Many thanks Kevin!! I will be furthermore begin intermitting fasting to while waiting for my shipment of BURN TS and tackle my own personal 90 day challenge.

22 February 2019
Unprompted review
Rated 5 out of 5 stars

My review

Roger Moore was great with his customer service skills. He tried everything and even extended my trial period to make sure I make the correct decision with product when the time comes.

15 February 2019
Unprompted review
Rated 2 out of 5 stars

Will send you to hospital and is a rip off

The 2 stars is just due to how nice the guy on the phone was, otherwise would give 1 star. Maybe this works well for other people, but this stuff almost sent me to hospital. I would get extreme neasousness to the point of throwing up at times and had fainted/collapsed 30 mins after taking.
I went through blood tests as initially I didn't know what was happening to me, until my doctor said it was because of these pills. They also wrecked havoc on my stomach. also I managed to gain weight but did not change my already healthy vegan diet and did my regular swimming exercises, but gained half a stone in a month ???
I am a barrista and coffee/tea lover, So I know it's not just 'side effects from the caffeine' and symptoms accepted just after taking pills.
They say you can cancel anytime but I've heard a lot of customers say otherwise. Also for the ingredients, which are really cheap, these are ripping tf out of people.
DONT BUY.

13 February 2019
Unprompted review
Rated 5 out of 5 stars

I haven't received my first bottle yet

I haven't received my first bottle yet, but tried out the 14 day trial. I wanted it more for energy and appetite suppressant. I called in and spoke with Kevin E because I was close to the trial end and wanted to keep using and have my daughter start on it. Great customer service on the phone and through email.

7 February 2019
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product. The coustomer service representatives are very friendly and always willing to help you in any way possible. This is a great product with no side effects!

6 February 2019
Unprompted review
Rated 5 out of 5 stars

I am new to trying the Burn TS…

I am new to trying the Burn TS experience, and actually called to cancel my ongoing subscription. However Michael Wallace was great on the phone and not only gave me a very good deal on the product but also explained it's mechanism of action more clearly than the website. I look forward to trying this for the next two months and hopefully having some great results!

4 February 2019
Unprompted review
Rated 5 out of 5 stars

Helps energy and curbing appetite

It definitely curbed my appetite and gave me the 'energy' needed. Since I am undergoing treatment with breast cancer, Kevin assured me that it was all natural. It does help me with my energy since radiation zaps it. I went ahead and ordered more to continue. I am finally losing weight but I'm in week 3 so I almost gave up on it. Kevin persuaded me to try it a bit longer. What do I have to lose (besides 10lbs) and if not then its money back guaranteed.

1 February 2019
Unprompted review
Rated 5 out of 5 stars

Great customer support!

I called for a scholarship but ended up trying the products!
Roger was a such a great guy, he gave me the email of someone I could contact about the scholarship and then introduced me to the products of dietspotlight.
I was really happy with the customer support and I can't wait to try the products!

31 January 2019
Unprompted review
Rated 5 out of 5 stars

I tried the sample package and loved…

I tried the sample package and loved it. Bought a bottle but due to mail fraud it never made it to me. I called customer support and Kevin E. was great. Very professional and quick to help rectify the situation. Great customer service which is hard to come by these days!

31 January 2019
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Customer service was amazing as well as the product. Kevin was extremely knowledgeable and answered all my questions. I’m glad that this company has representavties that are not only knowledgeable about the product but fitness in general. This company rocks and I’m off to an amazing new year!!!

27 January 2019
Unprompted review

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