I had to purchase a number of items and went to DID, Lucan. Purchasing new items can get overwhelming with measurements etc but Daniel was outstanding and made the whole process so easy. He was so pa... See more
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Company details
- #2 of 11 best companies in Appliance Store
- #1 of 7 best companies in Computer and Accessories Store
- #5 of 11 best companies in Electronics Store
- #1 of 4 best companies in TV store
- #1 of 3 best companies in Vacuum Cleaner Store
- #1 of 4 best companies in Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
Contact info
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Always use DID
Always use DID, good service and always have what I want.
Great staff
Great staff, nearly always have what I need, super chill vibe.
DID electric, Briarhill, Galway
I was in store in DID electric Briarhill galway to purchase a sound system and the service and advise i recieved was amazing. I ordered my product for delivery two weeks later.
Unfortunately the item got stuck in custmoms ( alot of items delayed due to new imporation tax) but this is where you see and experience the outstanding customer care that they provide. They so kindly invited me to store and the store manager showed me a range of systems and allowed me to borrow one of these until my purchased item arrives in two weeks.
I work my self in customer care and I thought that I was quite amazing but guys this store was way beyond my expectations.
I cannot recommend this store highly enough. They really realy really are there to care for you.
Recommended
I had to go here recently and was unsure of exactly what to get. Michelle was very helpful in finding what I needed.
Received I’ve made purchases on 2…
Received I’ve made purchases on 2 occasions from DID Sundrive Rd. Staff on the premises are extremely helpful and when I had an issue with an item they were most helpful in solving it. Today Farhan was very pleasant and efficient
"I had a great experience with Ridhul
"I had a great experience with Ridhul. He was professional, friendly, and very helpful throughout the process. He took the time to answer my questions, ensured everything was handled smoothly, and provided excellent customer service. His positive attitude and dedication made the experience pleasant. I would highly recommend Ridhul and would be happy to deal with him again."
Oisín was exceptionally helpful and was…
Oisín was exceptionally helpful and was very knowledgeable
Just popped in for some information on…
Just popped in for some information on the best type/brand of laptop to get for my daughter, Hayden was super helpful and very knowledgeable, I’m useless with technology and left actually feeling like I’d learnt a few things! Super grateful, great service, very patient, thank you!
I was in the mullingar shop recently…
I was in the mullingar shop recently and was helped by a lovely girl Michelle. She was so helpful and will definitely be back.
Excellent service by steffy sebastian
Excellent service by steffy sebastian. she was very friendly and had good knowledge of each and every product
Haaaydin…..
Popped in with my Gran whilst visiting in Ireland, she’s awful with tech and Haydin (not sure how to spell it but beautiful Irish name) was great and really helpful, must admit he was very handsome also and if your reading this before I go home to England next week then maybe I can buy you a drink if big guys are you thing ;)
Either way, very very happy with our trip to DID and would for sure recommend but hands off Haydin ;)
Great customer service
Staff are incredibly knowledgeable, answered all my questions. Overall good experience
Helpful staff
Kallum was super helpful in helping me chose which one I wanted.
Aleksandra in the tullamore branch is a…
Aleksandra in the tullamore branch is a very helpful and accommodating lady
Very nice and helpful service
Very nice and helpful service, Rima ( sale assistant) in tallaght DID store,answered our questions patiently and advised us on a hoover model that we had not considered, but which is more suitable for our needs. We are very pleased with the service and with the purchase.
Got a email saying delivery tomorrow…
Got a email saying delivery tomorrow between 8-12 and the next morning a friendly driver knocked at 8.30 with our fridge and promptly brought it into the house , he was friendly polite and took our old folk humour in good spirit.. we got the thor American fridge and even though we only have it a few days the wife loves the extra.room and she said for the first time in years it's easy to see what's in the freezer because usually you only see the top and everything below is buried ... Anyway 10/10 ..
Daniel was very nice friendly and easy…
Daniel was very nice friendly and easy to deal with
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