Great customer service. Staff steffy, manager on duty Andy and the whole team were extremely helpful. Great price, and very clever way of setting techniques by connecting things like, cctv to TV to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed to buy a new television and after a very dissapointing customer experience with 2 retailers in limerick, I then made my way to DID electrical. What a breath of fresh air! I met Joseph, he... See more
Company replied
The young salesperson in the Clonmel was extremely helpful and very knowledgeable. I made a follow up call on Friday just to check delivery and again he was so helpful on the phone and delivery arrive... See more
Company replied
We visited the Finglas store today for a power Bank charger. Our server was Emma who was very helpful, friendly and kind to us. She gave great advice and recommended various products that we enquired... See more
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Company details
- #3 of 11 best companies in Appliance Store
- #1 of 7 best companies in Computer and Accessories Store
- #4 of 11 best companies in Electronics Store
- #1 of 4 best companies in TV store
- #2 of 3 best companies in Vacuum Cleaner Store
- #1 of 4 best companies in Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
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Great from Start To Finish
Great from Start To Finish. Derek helped me with a new TV and you can see how much experience & knowledge he had. Many Thanks for the seamless transaction.
28 July 2026
Unprompted review
DID Electrical in Killarney
Went to DID Electrical in Killarney. Nikola talked us through the washing machines we looked at. With his wealth of information he helped us to pick out one that would suit our needs best. He was extremely patient and answered all the questions we had.
29 July 2026
Unprompted review
Mandy was polite and caring and…
Mandy was polite and caring and everything about the product. Talkative and a delight to deal with.id certainly go back there to shop
29 July 2026
Unprompted review
Website easy to use and quick delivery
Website easy to use and quick delivery. However I was annoyed when my item arrived with an in shop price tag which was 25 euro less than the price I paid online.
27 July 2026
Really happy with my experience in DID…
Really happy with my experience in DID Finglas really good customer service
29 July 2026
Unprompted review
Wexford were great again sorted me out…
Wexford were great again sorted me out for a new dishwasher, thank you to Dave
29 July 2026
Unprompted review
Tony was extremely helpful and…
Tony was extremely helpful and knowledgeable. He assisted me very quickly and was kind and patient through the whole process.
29 July 2026
Unprompted review
Very bad experience
Very bad experience. I wait 15 days for this product. Bad customer service 😤😤😤
28 July 2026
Prompt delivery
28 July 2026
I bought a washing machine online from…
I bought a washing machine online from DID electrical. The purchase online took 5 minutes and it was seamless. By far the most hassle free purchase I have ever made. The machine arrived a couple of days later, all pre-arranged and the delivery men could not have been more helpful. Exceptional service!
28 July 2026
Friendly easy transaction
I needed to buy a double oven and from the moment we walked into the Malahide Road DID Store Danillo was extremely informative and helpful. We wanted to purchase through finance and although we had to return to the store the next day Danillo was there again to offer his support and made the transaction very smooth with a laugh along the way.
Thank you Danillo
28 July 2026
Unprompted review
Excellent service from Mandy
Excellent service from Mandy! She was professional, friendly, and very helpful. She went above and beyond to assist me, and I really appreciated her kindness and expertise. Highly recommended. Thank you, Mandy!
29 July 2026
Unprompted review
It was like always
It was like always, perfect. Very good service. Helpful and professional staff. Never had any problems. My first choice. Tha.
29 July 2026
Unprompted review
DiD Bandon
DiD Bandon. Excellent store to purchase electrical products. George and Illia were extremely helpful and knowledgeable.
28 July 2026
Unprompted review
Mandy very helpful as always.
29 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Sam was very helpful and gave good and…
Sam was very helpful and gave good and honest information on the product. We came back and purchased the item.
28 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Excellent service
We ordered appliances from DID Finglas, everything was delivered at time and fitted properly. Happy with the service
11 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
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