Tullamore DiD Electrical , we needed to replace our existing Electric Cooker. We have Dealt with a Lady called Mandy in sales before for other Purchases down the years. As per usual a brilliant... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Have purchased many appliances from DID over the years. Always found staff very helpful. Today was no different Mandy was very informative and a pleasure to deal with.
Johnathon installed my oven really quickly and efficiently! He was so kind and was quick to arrange a delivery time when I missed him the first time.
Thanks for the help Johnathon!
My partner and I showed up at the Airside store 10 minutes before closing, and were looked after by Shane. He was very accommodating, and talked us through a few of the vacuums that we were looking at. The one we wanted wasn't in stock at this store, so he ordered it in and said it would be available for collection in 3 days. I got a text saying it was ready a day early, so I popped over to collect it and was looked after by another staff member this time, Gareth. Very friendly and quick to help me out. Overall delighted with the service provided, both staff members we dealt with were incredibly friendly and easy to talk to. Highly recommend the Airside store.
Excellent delivery service ordered Saturday arrived Monday only 5 euro delivery charge
I ordered a microwave for same day click and collect in tullamore almost 2 full weeks ago. Prior to ordering I double checked that the item was in stock, contacted customer service to check that if it’s in stock on the website it’ll be ready that day, ordered it. Was going to tullamore that day anyways so popped in and was told I was looking at it being ready Saturday ( 3 days later). Went home no updates. Contacted customer service again and they said 3-5 days, gave it the 3-5 working days before we rang and was told the shop didn’t know where it was and that they didn’t know when it’d be delivered to them. Then they said they could have it in Newbridge for the next Tuesday, agreed to this. Got to Newbridge and the same again. They didn’t know where it was or when it’ll be delivered, only for my brother said to check the back because we were told it was definitely going to be there did we get it. The item had been out the back waiting they just gave a blatant lie that it wasn’t even delivered. I assume this also happened in the tullamore store as it was the same story, a 2 week wait for something that should’ve been ready that same day, absolutely ridiculous from DID
Sales staff were helpful and friendly. The order was quickly processed. Delivery was easy
We had a great experience with Brendan at the store in Tullamore.. He was extremely helpful, friendly, and patient throughout our visit. He gave us excellent advice and guided us on a few things we were looking to buy, which made the whole process much easier.
Brendan was very knowledgeable and took the time to explain everything clearly without making us feel rushed. Excellent customer service — we really appreciated his help and would definitely recommend him!
Excellent service from Colm at the Bandon store, answered all my questions and gave advice on different options available
Mandy was very nice and helpful and made my experience enjoyable
Fantastic service. Very knowledgeable staff member Nikola was super friendly and helpful would highly recommend this store and especially the staff
Superb service. Emma in Finglas branch a huge help. And price matched competition without question.
The staff were just the right amount of attentive.... they asked if we wanted any help and then left us to browse etc.... occasionally asking if we needed any assistance. When we had decided they very quickly and efficiently found the right goods and completed the transaction.
Went to the airside in swords store and Paul was very helpful, he took the time to walk us through all the different washing and drying machines and was able to answer all of our questions. Would highly recommend. Made our experience great.
Mandy was very helpful in answering my questions would recommend DID Tullamore for good prices and helpful customer service.

Reply from DID Electrical
Mandy was very helpful & easy to deal with. Very pleasant person.

Reply from DID Electrical
Fantastic service today in the Bandon store, Linda couldn’t be more friendly, helpful and knowledgeable for what we needed. Great service and easy transaction. Thank you!

Reply from DID Electrical
I made an error with an online order and the staff at the store sorted in a few minutes

Reply from DID Electrical
Had what I needed, great customer service from Mandy too.

Reply from DID Electrical
SO26-1400907 Very helpful Mandy was on the ball with giving me good advice on picking up a smart camera

Reply from DID Electrical
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