I had to purchase a number of items and went to DID, Lucan. Purchasing new items can get overwhelming with measurements etc but Daniel was outstanding and made the whole process so easy. He was so pa... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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I had a great experience at DID in Killarney. Oisín was incredibly helpful in helping me choose the perfect dryer for my apartment. He was patient, knowledgeable, and very efficient, making the whole process easy and stress-free. I'm so glad we have DID in Killarney. Highly recommend both the store and Oisín for excellent customer service!
Alec & Johnny came to install my dishwasher. Thorough, efficient, friendly and really pleasant to deal with. They had the new in and old out with ease. A great service carried out by two great DID employees.
Had a great experience in DID Bandon today with Linda taking care of me. Very friendly and helpful. Will definitely be returning!
Very helpful team member Tony. Knew exactly what I needed.
There is a lady in DID Tullamore and the last two times I have been in she has been superb. Approaches in a lovely manner, knows exactly what I might want, highly experienced and knowledgable, personal and engaging. Thank you every time, worth your weight in gold.
Great experience, Received great advice, excellent customer service Denil ! - thank you for all your help!
The transaction was very fast and Ahmad were very helpful with my needs.
Mandy was a brilliant shop assistant and answered any questions I had
Bought two appliances from Bandon shop. Chris was a pleasure to deal with and we were very happy with the service.
Got today in Kilkenny shop a Shark stain strike pro, buy the way really good product and Tony was very helpful as always as is not my first purchase in store and dealt with him before , but same good customer service all the time.
The member of staff that served us was very helpful and professional. His name was John. We bought several electrical appliances in DID through the years, and quite often going into the store we couldn't find any member of staff on the shopping floor and had to look for somebody to help us to choose what we need. But recently customer service in DID has improved greatly. And our last purchase was made just a couple of days ago. John came up to us as soon as we entered the place and was exceptionally helpful. He saved us a lot of time and helped us make the right choice. He was very polite, professional and couldn't be any more helpful.
Very helpful young man looked after me from the moment I stepped in the door; o'hard-sell', just good information and guidance. Well done Danillo.
My sales agent Sean was excellent: knowledgeable with a helpful and positive approach. I purchased 6 appliances for a new house and he helped me weigh up different options and didn’t rush me in my decision making. A positive experience.
Paul in wexford is very good at sourcing all the tech you need. Lauren
I was very happy to buy my TV at DID Electrical Bandon ,Ann was a very helpful and knowledgeable member of staff.
I had a very pleasant experience, Thank you Ann
Marcus was very good at selling my mom a fridge and a microwave! He spoke Portuguese as he knew the language and made my mom so happy!
Very happy with our purchaae, we always shop with DID. Emma in Finglas is so patient and helpful
Extremely friendly staff and very informative when ask about products details.I have very warm experience at DID Tallaght.
Thank you
Sunil Antony
Senior Manager HSE
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