DID Electrical Reviews 

Good value for money , prompt delivery

I met Mandy as soon as I walked into the Tullamore store and she was so friendly and helpful. I needed to purchase a new laptop and Mandy helped me find exactly what I was looking for. All the staff in the store were very friendly. 10/10

Great experience, local shop and friendly staff especially Linda. We got what we wanted and happy with our purchase! Thanks.

GREAT SERVICE
ASK FOR COLM
HES YOUR ONLY MAN
10/10 AND A BIT WITH IT

I had a great experience in store in sundrive. Nicole was very helpful

Went to DID Kilkenny to buy a tablet for my student daughter. Great display in the shop but zero stock. Looks like everything is geared to unreliable online shopping. Awful service instore.
Once a good store with knowledgable staff but not anymore.

Mandy was excellent from the moment we asked for assistance helped with all our needs very helpful and friendly not pushy like some stores thanks DID.😀

I've been using DID in Crumlin for ages. They have been consistently excellent over the years and for this purchase Marcus in the shop and the lads installing the washing machine were on top of their game. I recieved expert guidance in the shop and delivery was on time and the install went without a hitch.

Colm was very helpful in our time in the shop today in bandon

Derek was fantastic!!
Went to DiD electrical in drogheda looking for a decent laptop to start college, Derek gave fantastic affordable options and great advice 10/10 would recommend

Joseph was very helpful in Limerick store.

Had a great experience at DID in the parkway in limerick. Joseph looked after us and was so helpful

Easily ordered an oven on line. It was promptly delivered and installed, no hassles.

happy with the customer service, Lydia was very helpful and efficient easy to deal with thank you

Very Disappointing Experience After Spending Over €4,500 Tullamore
I recently purchased nine appliances from DID, spending over €4,500 in total, and unfortunately the experience has been extremely disappointing.
There were issues with three appliances in the order. The oven was faulty but was eventually replaced, so I consider that matter resolved. There was also an issue with the microwave, which I decided to keep rather than pursue further.
My main complaint concerns the dryer, which was supplied in the wrong colour. The appliances were purchased as a matching set, and the colour was a key factor in my buying decision. I paid for a specific product but received something different. This is not a matter of preference; it is a matter of receiving the item I ordered and paid for.
What has made this situation even more frustrating is the way it has been handled. When I raised the issue, I felt that my concerns were dismissed rather than addressed. The level of customer service I received from Assistant Manager was disappointing and lacked the professionalism and customer care I would expect when dealing with a clear error.
I was also told that there were no replacement units available in the country and that it could take up to a month to resolve the issue. However, when I checked the DID website myself on 12 September ,I found two units available for purchase, with stock showing in Bray and Limerick. This only added to my frustration and raised questions about the accuracy of the information being provided.
After already dealing with issues involving the oven and microwave, I find it unacceptable that I am still trying to resolve a problem that should never have occurred in the first place. As a customer who spent a significant amount of money with DID, I expected much better service and a quicker resolution.
Unfortunately, this experience has left me disappointed both with the quality control and, more importantly, with the customer service. I hope DID takes steps to improve how customer complaints are handled and resolves this matter promptly.
Hugh Doran

Great variety and good staff. Worth a visit

Sensacional

Easy to buy, fast to collect

The staff was amazing and so helpful